Current jobs related to DCU Ins Agency Coordinator, Marlborough, Hybrid - Marlborough - Digital Federal Credit Union
-
DCU Ins Agency Coordinator, Marlborough, Hybrid
4 months ago
Marlborough, United States Digital Federal Credit Union Full timeMonday-Friday, 8-5 (40 hours) Summary/Objective: Functions as a part of a larger team dedicated to assisting management with reporting, analytics, and insurance team marketing. Optimize department efficiency by assisting management and back-office staff with various administrative, compliance and operational duties. Essential Functions: ...
-
Marlborough, United States DCU Inc. Full timeMonday-Friday, 8-5 (40 hours) Temporary 2-4 month contractSummary/Objective: Functions as a part of a larger team dedicated to assisting management with reporting, analytics, and insurance team marketing. Optimize department efficiency by assisting management and back-office staff with various administrative, compliance and operational duties. Essential...
-
Marlborough, United States DCU Inc. Full timeMonday-Friday, 8-5 (40 hours) Temporary 4-6 month contractSummary/Objective: Functions as a part of a larger team dedicated to assisting management with reporting, analytics, and insurance team marketing. Optimize department efficiency by assisting management and back-office staff with various administrative, compliance and operational duties. Essential...
-
DCU Insurance Agency Coordinator
6 days ago
Marlborough, Massachusetts, United States Digital Federal Credit Union Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Insurance Agency Coordinator to join our team at Digital Federal Credit Union. As a key member of our insurance team, you will play a critical role in supporting our management team with reporting, analytics, and marketing initiatives.Key ResponsibilitiesAssign new sales referrals/leads to...
-
Marlborough, United States Digital FCU Full timeDescription Monday-Friday, 8-5 (40 hours) Temporary 2-4 month contract Summary/Objective: Functions as a part of a larger team dedicated to assisting management with reporting, analytics, and insurance team marketing. Optimize department efficiency by assisting management and back-office staff with various administrative, compliance and operational duties....
-
Hybrid Insurance Operations Coordinator
3 weeks ago
Marlborough, Massachusetts, United States DCU Inc. Full timeWork Schedule: Monday to Friday, Temporary 4-6 month contractPosition Overview: This role is integral to a collaborative team focused on supporting management with reporting, analytics, and marketing efforts within the insurance sector. The objective is to enhance departmental productivity by providing assistance to management and back-office personnel...
-
Collateral Management Team Member, Marlborough
3 months ago
Marlborough, United States Digital FCU Full time** Collateral Management Team Member, Marlborough** **Job Category****:** Loan Services **Requisition Number****:** COLLA03559 Showing 1 location **Job Details** **Description** **Schedule: Monday - Friday 8:00 AM - 5:00 PM, Alternate Saturdays 9:00 AM - 3:00 PM (40 hours)** **Summary:**Process work pertaining to the Loan Services Department job...
-
Fraud Prevention Manager, Full-Time, Hybrid MA
3 weeks ago
Marlborough, United States DCU Inc. Full timeSchedule Monday-Friday 8:00a-5:00p What You'll Do Summary/Objective: Responsible for overseeing and managing the credit union's Fraud/Loss Prevention Operations functions. Provide direction and establish priorities for the credit union's Fraud Prevention program with a focus on leading our Fraud Operations teams; mitigating losses, protecting credit union...
-
Marlborough, United States DCU Inc. Full timeSchedule Monday-Friday 8:00a-5:00p What You'll Do Summary/Objective: Responsible for overseeing and managing the credit union's Fraud/Loss Prevention Operations functions. Provide direction and establish priorities for the credit union's Fraud Prevention program with a focus on leading our Fraud Operations teams; mitigating losses, protecting credit union...
-
Card Services Team Member, Marlborough
4 months ago
Marlborough, United States Digital FCU Full time** Card Services Team Member, Marlborough** **Job Category****:** Card Services **Requisition Number****:** CARDS03578 Showing 1 location **Job Details** **Description** **Schedule: Monday - Friday, 8:00 - 5:00 and alternate Saturdays 9:00 - 3:00** **Summary/Objective:**Provide members with a high level of support services in a friendly, efficient and timely...
-
Fraud Prevention Manager, Full-Time, Hybrid MA
1 month ago
Marlborough, United States DCU Inc. Full timeSchedule Monday-Friday 8:00a-5:00p What You'll Do Summary/Objective: Responsible for overseeing and managing the credit union's Fraud/Loss Prevention Operations functions. Provide direction and establish priorities for the credit union's Fraud Prevention program with a focus on leading our Fraud Operations teams; mitigating losses, protecting credit union...
-
Loan Servicing Team Member, Marlborough, Full Time
2 months ago
Marlborough, United States Digital FCU Full time** Loan Servicing Team Member, Marlborough, Full Time** **Job Category****:** Loan Services **Requisition Number****:** LOANS03555 Showing 1 location **Job Details** **Description** **Schedule: Monday - Friday: 8:00 AM - 5:00 PM, Alternate Saturdays 9:00 AM - 3:00 PM (40 Hours)** Process work pertaining to the Loan Services Department job responsibilities...
-
Loan Servicing Team Member, Marlborough, Full-Time
2 months ago
Marlborough, United States Digital FCU Full time** Loan Servicing Team Member, Marlborough, Full-Time** **Job Category****:** Loan Services **Requisition Number****:** LOANS03555 Showing 1 location **Job Details** **Description** **Schedule: Monday - Friday: 8:00 AM - 5:00 PM, Alternate Saturdays 9:00 AM - 3:00 PM (40 Hours)** Process work pertaining to the Loan Services Department job responsibilities...
-
Card Services Team Member I, Marlborough, Full-Time
4 months ago
Marlborough, United States Digital FCU Full time** Card Services Team Member I, Marlborough, Full-Time** **Job Category****:** Card Services **Requisition Number****:** CARDS03774 Showing 1 location **Job Details** **Description** **Schedule: Schedule: Mon - Fri: 8 AM - 5 PM, Alternating Saturdays 9-3 (40 Hours)** **Essential Functions:** Reasonable accommodations may be made to enable individuals with...
-
Marlborough, United States Digital Federal Credit Union Full timeSchedule Temporary 6-month contract with the possibility to become permanent. Monday-Friday 8:00a-5:00p What You’ll Do Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Conduct full investigations around loan fraud, bust out activity, identity theft, and fraud rings •...
-
Database Engineer I, Marlboro, Full-Time, Hybrid
3 weeks ago
Marlborough, Massachusetts, United States Digital Federal Credit Union DCU Full timeAbout the RoleWe are seeking a highly skilled Database Engineer I to join our team at Digital Federal Credit Union (DCU). As a key member of our IT department, you will be responsible for designing and implementing database infrastructure, ensuring optimal performance and scalability.Key ResponsibilitiesDatabase Design and Implementation: Design and...
-
Marlborough, Massachusetts, United States Digital Federal Credit Union DCU Full timeAbout the RoleWe are seeking a highly skilled Database Engineer II to join our team at Digital Federal Credit Union (DCU). As a key member of our IT department, you will be responsible for designing, implementing, and maintaining our database systems to ensure optimal performance and security.Key ResponsibilitiesCollaborate with application developers to...
-
Database Engineer II
3 weeks ago
Marlborough, Massachusetts, United States Digital Federal Credit Union DCU Full timeJob SummaryWe are seeking a highly skilled Database Engineer II to join our team at Digital Federal Credit Union (DCU). As a key member of our IT department, you will be responsible for designing, implementing, and maintaining our database infrastructure to ensure optimal performance and security.Key ResponsibilitiesCollaborate with application developers to...
-
Database Engineer II
2 weeks ago
Marlborough, United States Digital Federal Credit Union DCU Full timeJob SummaryWe are seeking a highly skilled Database Engineer II to join our team at Digital Federal Credit Union (DCU). As a key member of our IT department, you will be responsible for designing, implementing, and maintaining our database systems to ensure optimal performance and security.Key ResponsibilitiesCollaborate with application developers to...
-
Database Engineer I
2 weeks ago
Marlborough, United States Digital Federal Credit Union DCU Full timeJob SummaryWe are seeking a highly skilled Database Engineer I to join our team at Digital Federal Credit Union (DCU). As a key member of our IT department, you will be responsible for designing and implementing database infrastructure, managing database object migrations, and collaborating with application developers to optimize database performance.Key...
DCU Ins Agency Coordinator, Marlborough, Hybrid
4 months ago
Monday-Friday, 8-5 (40 hours)
Summary/Objective:
Functions as a part of a larger team dedicated to assisting management with reporting, analytics, and insurance team marketing. Optimize department efficiency by assisting management and back-office staff with various administrative, compliance and operational duties.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Daily assignment of new sales referrals/leads to producers to quote.
* Manages the agency inbox of sales/service activities.
* Complete daily downloads, scans and completes agency mail and returned mail. Assigns Edocs to clients in system, runs the close day procedures.
* Daily Audits of new business/rewrites.
* Analyze and prepare reports from first initial contact /FIC activity codes
* Prepare and present weekly agency huddle reports.
* Analyze and prepare key measures productivity reports KPI for individual producers along with agency
* Prepare new business sales reports and sends to distribution list.
* Prepare Risk Dashboard report
* Prepare Cancellation report
* Analyze and prepare monthly comparison book of business report
* Pull Commissions reports and files for accounting audits.
* Prepares Service Improvement Dashboard monthly reports for management.
* Quarterly posts audits from AM Best Carriers.
* Compile monthly production reports.
* Create and distribute renewal letters upon request of Team Leader for policy renewals
* Craft retention reports for management.
* Maintain office supplies and agency team outlook shared calendar updates.
* Periodically review quality assurance within agency by reviewing completed policies and change requests. Report and review findings with team leader and/or manager.
* Periodically review and update agency procedures manual.
* Track producer and agency licenses along with continuing education.
* Assist team members, team leader and/or manager with day-to-day activities. Providing back-up support, including all clerical administrative tasks, along with phone queue triage.
* Perform other job-related duties as assigned by team leader and/or manager.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Job Competencies:
* Ensures Accountability
* Plans and Aligns
* Drives Results
* Manages Complexity
* Member Focus
* Decision Quality (Data Driven Decision Making)
* Interpersonal Savvy
* Values Differences
* Collaborates
* Instills Trust
* Self-Development
* Situational Adaptability
Education and Experience Requirements:
* MA Personal Lines Insurance License favored
* Experience working in an agency environment preferred
* Working knowledge of rating and underwriting personal lines products
* Working knowledge of personal lines insurance products and their application
* Understanding of insurance markets and agency management systems and procedures
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers/laptop, phones queues, copier/scanner, filing, and fax machines. A working knowledge of creating PowerPoint presentations and experience with excel reports and Power BI a plus. We offer a hybrid work model for our DCU Insurance needs.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is a largely sedentary role. While performing the duties of this job, the employee is regularly required to stand, talk, hear, and use hands and fingers to handle, feel or operate objects, tools, or controls and to reach with hands and arms.
Travel:
Seldom/limited to training within DCU buildings.
Service Excellence: The DCU Way:
All employees are expected to provide service excellence the "DCU Way" through teamwork and by providing quality service to internal and external members, incorporating the Guiding Principles of DCU's culture:
* People come first
* Do the right thing
* Make a difference
Bank Secrecy Act (BSA):
All Credit Union employees are required to complete all BSA related training annually and maintain knowledge of current BSA policies, specifically those related to functions performed within the department and identify and report possible suspicious activity.
We are proud to be a Equal Opportunity Employer/ Protected Veterans/Individuals with Disabilities.
#INDHI
