Front Desk Clerk

2 weeks ago


Las Vegas, United States Circus Circus LV LLC Full time
Specific Job Functions:

  • Welcome guests to the property and provides excellent customer service.
  • Check guests in and out of the hotel.
  • Settle guest's accounts/bills and collect correct method of payments.
  • Answer basic property questions and provide information regarding rooms, restaurants, and entertainment for the guests.
  • Answer multi-line phone system for guests and provide assistance when necessary.
  • Perform all duties deemed necessary for the success of the department.

Responsibilities/Qualifications:

  • Communicate effectively to guests both verbally and in written forms necessary.
  • Excellent customer service skills required.
  • Knowledge using keyboards, phones, and basic office equipment including a fax machine, copier, and printer is a must.
  • Professional appearance and demeanor a must.
  • One to two years front desk experience preferred.
  • One to two years customer service experience preferred.
  • Lodging Management System (LMS) experience preferred.
  • Experience in handling cash, credit cards and travelers checks preferred.

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