Banquet Captain

3 weeks ago

Louisville, United States The Galt House Hotel Full time

Job Description

Hiring experienced Banquet Captains who will be responsible for supervising the Banquet Servers in a positive manner.

Job Functions

* Meet and greet clients.
* Oversee in house catered functions.
* Responsible for making the function space visually appealing and presenting the menu offering for the event.
* Responsible for the overall sanitation and cleanliness of the work areas, banquet rooms and storage areas.
* Responsible for the proper usage and good working order of all equipment, furniture and fixtures in the Banquet and Catering Section in the shift assigned.
* Provide excellent customer service and ensure customer needs are met.
* Supervise events and team members throughout service.
* Guide the Banquet Servers in set up of tables and place settings.
* Resolve staff and customer concerns quickly and efficiently.
* Responsible for ensuring sufficient operating guest supplies, beverage supplies and operating equipment for functions assigned.
* Other duties as assigned

Qualifications

* Supervisory experience preferred.
* High school or equivalent required; college degree preferred.
* Good computer skills including Word and Excel.
* 2+ years of convention hotel experience or related field preferred.
* Excellent interpersonal and guest service skills.
* Have the ability to make connections with people, motivating and inspiring them to achieve results.
* Demonstrate strong initiative and self-direction.
* Ability to work at a fast pace and results oriented.
* Ability to understand, quickly react and motivate others to adapt to the changing organization.

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