Banquet Captain

The legendary Galt House AND newly renovated Crowne Plaza Louisville Airport Hotel are currently hiring BANQUET CAPTAINS. As a Banquet Captain, you will play a crucial role ensuring the success of our banquet events by supervising our Banquet Servers and maintaining exceptional standards of service. It is an excellent position if you are seeking a career path in banquets, events, convention services and beyond

Responsibilities

• Lead the Banquet Servers team during events, providing guidance and support to ensure smooth operations.
• Coordinate with event managers and meet clients during events to understand their needs and preferences, and ensure that all requirements are met.
• Oversee the setup and arrangement of banquet rooms according to event specifications, including tables, chairs, linens, and decorations.
• Collaborate with the culinary team to coordinate food service timing and ensure that all dietary restrictions and special requests are accommodated.
• Ensure the timely and efficient service of food and beverages during events, maintaining high standards of quality and presentation.
• Monitor the cleanliness and organization of banquet areas, including dining areas, service stations, and storage areas.
• Train and mentor Banquet Servers, providing ongoing coaching and feedback to enhance their performance.
• Address any issues or concerns raised by clients or guests during events and resolve them promptly and effectively.
• Maintain inventory of banquet supplies and equipment, and coordinate with the appropriate departments to ensure adequate stock levels.
• Adhere to all hotel policies and procedures regarding safety, sanitation, and guest satisfaction.
• Other duties as assigned.

Qualifications

• Previous experience in a banquet or catering environment, with at least 2 years of supervisory experience preferred.
• Flexibility to work evenings, weekends, and holidays as needed.
• High school diploma or equivalent required; additional education or certification in hospitality management is a plus.
• Strong leadership and communication skills, with the ability to motivate and inspire team members.
• Excellent organizational and time management abilities, with a keen attention to detail.
• Customer-focused mindset with a commitment to providing exceptional service to clients and guests.
• Knowledge of food and beverage service techniques, as well as safety and sanitation standards in a hospitality setting.