Customer Service Representative

2 days ago

Edmond, United States Kyle Dace - State Farm Agent Full time
About the Agency:
Our agency thrives on a culture built around three core values: Care, Knowledge, and Excellence. We are a high-energy, high-performing office where upbeat music keeps the momentum going, and stand-up desks keep the energy flowing. Wins are celebrated together as a team because we believe in lifting each other up. To us, the team is family—each member is valued and cared for personally and professionally.

We offer a comprehensive benefits package, including health, life, and retirement matching, along with PTO. Team members can also enjoy bonuses based on year-end results, team outings, and even opportunities for individual trips.

With 15 years of insurance experience and five as an agency owner, I’ve built a team of eight fully licensed professionals dedicated to providing top-notch service. We provide all the coaching and training you need to excel in your role.

Beyond the office, I host monthly networking events in Edmond and OKC, partnering with local businesses like real estate and mortgage brokers, small shops, and more. This reflects our commitment to building strong relationships within our community while creating growth opportunities for our team. Join us and be part of an exciting, supportive environment where you can truly thrive

Responsibilities:
  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
  • 401K
  • Hourly pay plus commission/bonus
  • Health benefits
  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Growth potential/Opportunity for advancement within my agency
Requirements:
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Detail oriented
  • Proactive in problem solving
  • Able to learn computer functions
  • Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. 

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