Administrative Assistant

1 week ago

Wilmington, United States G Fedale General Contractors Full time

This is located in Wilmington, Delaware.

Administrative Assistant

Are you interested in working more than just a roofing and siding company? G Fedale is a trusted partner dedicated to excellence in every aspect of our work. We are the one of the fastest growing roofing and siding companies in the tri-state area. Repeated voted as top work places in Delaware. With a legacy spanning 18 years, we have established ourselves as a leader in the industry, serving residential and commercial clients with top-quality craftsmanship, exceptional customer service and unwavering integrity.

Summary:

The ideal candidate will provide administrative support to ensure efficient operation of the office. Responsibilities include managing calendars, scheduling meetings and appointments, preparing correspondence, and maintaining filing systems. The successful candidate must have excellent communication and interpersonal skills, attention to detail, and the ability to multitask effectively. Previous administrative experience and proficiency in office software are preferred. This position offers an opportunity to work in a dynamic environment and contribute to the smooth functioning of our organization.

Essential Duties and Responsibilities:

* Responds to inbound phone and email requests for services. Answers phone calls in a pleasant and professional manner with a clear voice. Adheres to the phone script. Avoids all distractions when communicating with a Customer.
* Requests and records customer information. Listens to Customers without distraction to gather information on the Customer's contact information, needs, concerns, and any information that the Project consultant needs to know. Asks for clarification where necessary. Records required information on the lead sheet, in the CRM software, and other databases as required.
* Books appointments for Project Consultants. Opens the scheduling software and determines which Project Consultant would best fit the Customer's needs and schedule based on the type of work requested, the Customer's location, and the availability of open appointments in each Project Consultant's schedule. Identifies the best fit for the Customer and works with the Customer to find a day and time that works for both parties. Records that appointment in the scheduling software for the selected Project Consultant.
* Follows up with Customers if a cancellation is received. Responds to Customer cancellation requests by requesting and recording information as shown on the phone script and forwarding that information to the Project Consultant for follow-up.
* Directs inbound call traffic to appropriate parties. Answers phone calls in a pleasant and professional manner per the phone script, requests information from the caller regarding their needs, and forwards the call to the appropriate party.
* Provides remote coverage for Sales Schedulers located in satellite offices. Ensures that calls forwarded from satellite offices (due to vacation, illness, meetings, etc.) are properly and seamlessly handled, and that the Customer is not inconvenienced by having their call transferred.
* Provides direct administrative support for one or more Company executives.
* Seeks to improve productivity and results for this position on a daily basis.
* Follows all Company safety rules and operating procedures, practices and guidelines. 10. Completes other tasks as assigned by Management.

Requirements:

* A high school diploma or equivalent.
* 2-4 years of experience working in an office environment in an administrative or support function role. Construction experience is a plus.
* Familiarity with multi-station phone systems, voice mail, and transferring calls. 4. Basic 4-function math skills: addition, subtraction, multiplication, and division. 5. Familiarity with using computers and a service-oriented CRM software.
* Excellent customer service skills, including the ability to keep calm and be clear with challenging Customers, staff, and vendors.
* The perseverance to keep pursuing solutions even when Customers, staff, or vendors are not cooperative.
* Strong oral and written communications skills when interacting with Customers, staff, management, or vendors.
* Strong abilities to multitask, prioritize activities, and react quickly to changing information.
* A valid driver's license with no DUIs and no restrictions on driving for company-related business. 11. A reliable and insured personal vehicle to ensure a prompt start to the working day.
* Desirable personal traits including honesty, integrity, accuracy, high standards, fairness, and good listening and time management skills.
* No restrictions or requirements preventing the ability to work in the US for any US company.

Benefits:

We offer comprehensive and competitive benefits to employees (and their Families) such as medical, dental, vision, life insurance, short-term, long-term disability and a plethora of other coverages. In addition, we also offer a matching 401K to eligible employees.

Physical demands:

The ability to walk around an office, warehouse, or neighborhood, climb and descend stairs, work in a seated position at a desk for hours at a time, stand at a trade/home show for hours at a time, drive to and from offsite meetings, operate computers and phones, open/close file cabinets, bend/stand as necessary, set up and lift and carry up to 25 pounds.

EEO statement:

G. Fedale General Contractors is an Equal Opportunity Employer. We embrace diversity and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics when making hiring decisions. All employment is decided on the basis of qualifications, merit, and business need.

  • Administrative Assistant

    1 week ago

    Wilmington, United States FASTSIGNS Full time

    The core duties and responsibilities of an Administrative Assistant revolve around supporting others. Their job duties can vary widely, not just from job to job, but from day to day at the same job. On any given day, they may perform a variety of tasks, such as: * Answer phones and greet visitors * Schedule appointments and maintain calendars * Schedule and...

  • Administrative Assistant

    1 week ago

    Wilmington, United States FASTSIGNS Full time

    The core duties and responsibilities of an Administrative Assistant revolve around supporting others. Their job duties can vary widely, not just from job to job, but from day to day at the same job. On any given day, they may perform a variety of tasks, such as: * Answer phones and greet visitors * Schedule appointments and maintain calendars * Schedule and...

  • Administrative Assistant

    3 weeks ago

    Wilmington, United States FastSigns Full time

    The core duties and responsibilities of an Administrative Assistant revolve around supporting others. Their job duties can vary widely, not just from job to job, but from day to day at the same job. On any given day, they may perform a variety of tasks, such as: Answer phones and greet visitors Schedule appointments and maintain calendars Schedule and...

  • Administrative Assistant

    7 days ago

    Wilmington, United States Five Star Painting Full time

    Of an Administrative Assistant - Establish positive working relationships with management, vendors, customers, and team members. - Communicate by phone, text, or email all details related to potential and pending estimates with Project Manager and. F Administrative Assistant, Administrative, Assistant, Customer Engagement

  • Administrative Assistant

    1 week ago

    Wilmington, United States Brown & Root Full time

    ADMINISTRATIVE ASSISTANT Brown & Root is currently seeking an experienced outgoing candidate for an Administrative Assistant to support the DuPont EHS department based at the Newark E&I Site. The position encompasses a full range of administrative responsibilities including scheduling of meetings, processing purchase orders, ordering office supplies,...

  • Administrative Assistant

    7 days ago

    Wilmington, United States Headlands Research Full time

    Overview Trial Management Associates (TMA) is a leading, fully integrated clinical research management company that partners with private physician practices to successfully manage and execute Phase II-IV industry sponsored clinical research studies. Our team prides itself in providing our Sponsors consistent, statistically sound data for every clinical...

  • Administrative Assistant

    6 days ago

    Wilmington, United States Sales Bizlab Full time

    Sales Bizlab We are is seeking an organized and motivated Administrative Assistant to provide high-level administrative support to our team. The ideal candidate will be a proactive problem-solver with excellent communication skills and the ability to handle multiple tasks efficiently.Job: Full timeMonday to FridayWeekends freePay Range: $25.50 - $34.00...

  • Administrative Assistant

    2 weeks ago

    Wilmington, United States Liberty Personnel Services, Inc Full time

    Job DescriptionJob DescriptionWell known CPA firm in Wilmington, De is seeking an Administrative Assistant Part time, 20-40 hours per week.Immediate interviews!We are seeking a highly organized and detail-oriented Administrative Assistant to join our clients team, who is a well respected, stable public accounting firm. In this role, you will provide...

  • Administrative Assistant

    2 weeks ago

    Wilmington, United States Brown & Root Full time

    ADMINISTRATIVE ASSISTANT Brown & Root is currently seeking an experienced outgoing candidate for an Administrative Assistant to support the DuPont EHS department based at the Newark E&I Site. The position encompasses a full range of administrative responsibilities including scheduling of meetings, processing purchase orders, ordering office supplies,...

  • Administrative Assistant

    1 week ago

    Wilmington, United States Brown & Root Full time

    ADMINISTRATIVE ASSISTANTBrown & Root is currently seeking an experienced outgoing candidate for an Administrative Assistant to support the DuPont EHS department based at the Newark E&I Site. The position encompasses a full range of administrative responsibilities including scheduling of meetings, processing purchase orders, ordering office supplies, document...

  • Administrative Assistant

    6 days ago

    Wilmington, United States PrideStaff Full time

    Administrative Assistant Companies in the area are searching for experienced, proven individuals for temporary and temp-to-hire assignments to hit the ground running and contribute right away. Come join PrideStaff to put your talents and skills to work. PrideStaff has been working for thirty-five years across the country in filling the needs for clients....

  • Administrative Assistant

    1 week ago

    Wilmington, United States PrideStaff Full time

    Administrative AssistantCompanies in the area are searching for experienced, proven individuals for temporary and temp-to-hire assignments to hit the ground running and contribute right away.Come join PrideStaff to put your talents and skills to work. PrideStaff has been working for thirty-five years across the country in filling the needs for...

  • Administrative Assistant

    1 week ago

    Wilmington, United States PrideStaff Full time

    Job Title: Administrative AssistantLocation: Wilmington, DEPay Rate: $18/hourSchedule: Full-Time, Temp-to-Hire SUMMARYOur client is a Federally Funded Qualified Health Center (FQHC) with locations in Wilmington and Claymont Delaware. They provide affordable access to integrated health care services for the entire family. Services include general family...

  • Administrative Assistant

    3 weeks ago

    Wilmington, United States PrideStaff Full time

    Job Title: Administrative AssistantLocation: Wilmington, DEPay Rate: $18/hourSchedule: Full-Time, Temp-to-HireSUMMARY Our client is a Federally Funded Qualified Health Center (FQHC) with locations in Wilmington and Claymont Delaware. They provide affordable access to integrated health care services for the entire family. Services include general family...

  • Administrative Assistant Specialist

    6 days ago

    Wilmington, Delaware, United States PrideStaff Full time

    Administrative Assistant OpportunityWe are seeking a highly skilled and experienced Administrative Assistant to join our team. As an Administrative Assistant, you will be responsible for performing a variety of administrative tasks, including scheduling appointments, answering phone calls, and composing memos.Responsibilities:Scheduling and Coordination:...

  • Temp-Administrative Assistant

    1 month ago

    Wilmington, United States Alkermes Full time

    Provide high level administrative support for the senior administrative team and Site Ops & Engineering team. Will assist with day to day administrative tasks and events planning as assigned. Ability to communicate with all levels of the organization, contractors, and vendors is important. Experience with MicroSoft Office - Outlook, Word, Excel, Powerpoint,...

  • Administrative Assistant

    1 month ago

    Wilmington, United States MCI Careers Full time

    POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking an Administrative Assistant to provide support...

  • Branch Administrative Assistant

    1 week ago

    Wilmington, United States Ruppert Landscape Maintenance Full time

    Description Position at Ruppert Landscape Maintenance Ruppert Landscape is a privately held, family/employee owned, commercial landscape maintenance and construction company based in Laytonsville, MD. With a multi-state presence and a small company feel, our mission is to provide opportunities for our people, take care of our customers, and be good stewards...

  • Service Administrative Assistant

    1 week ago

    Wilmington, United States ARK Systems Full time

    ARK Systems is looking for a Service Administrative Assistant Duties/ Responsibilities: Receives and processes calls for service/repair/ proposals from customers. Provides limited technical support to customers when needed. Assists in review certific Administrative Assistant, Administrative, Technical Support, Service, Assistant

  • Administrative Assistant

    3 weeks ago

    Wilmington, United States VitalCore Health Strategies Full time

    VitalCore Health Strategies (VCHS), an industry leader in Correctional Health Care has an opening for an Administrative Assistant for at Howard R. Young Correctional Institution in Wilmington, DE, Looking for a rewarding career in the field of healthcare with competitive wages? At VitalCore we pride ourselves on retaining and acquiring hardworking ethical...