Quality & Compliance Manager

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

The Quality/Compliance Manager must have a strong background in quality assurance requirements for a Biotech/Pharmaceutical Manufacturing facility from an operations, facilities, and maintenance perspective. This position is responsible for ensuring that the work conducted by the Facilities team, and its subcontractors perform the work in full accordance with contractual, procedural and regulatory requirements within a cGMP culture environment. This Manager must have a solid understanding of cGMPs as they relate to the performance of maintenance and repairs of equipment, facilities and utilities. An Engineering background, or equivalent experience in lieu of, would be desired. The position requires the ability to prepare and manage documents, investigations, CAPAs, audits, change control documentation, and training materials for use by the facilities team in the performance of their work.

In addition, this position is expected to interface with the site's quality unit to ensure that through the established Quality Agreement all applicable regulations and procedures are followed, and that the work performed by the team is documented and recorded in the proper fashion. It is responsible for sustaining a Quality program and culture at a state of the art cGMP manufacturing facility. This person must have experience working at an FDA regulated manufacturing facility in a quality assurance or quality control capacity. A background and understanding of FDA regulations including 210 CFR part 210 and 211 would be desired but not required.

The Quality/Compliance Manager must have a strong commitment to quality assurance, and a willingness to help develop a quality first culture on the Site. Must be self-motivated, detail oriented, comfortable working in a dynamic team environment with minimal supervision. The person must have good oral and written communication skills including the ability communicate and gain the trust of all levels of management and interface with a diverse customer base including technical and non-technical personnel.

Responsibilities

* Perform investigations of significant event deviations along with the corresponding root cause analysis (RCA), impact assessment and trend evaluations.
* Lead assigned Corrective and Preventive Actions (CAPA)
* Developments and reviews of trend analysis reports related to the facility scope of work.
* Management of the GxP Contractors compliance program (e.g. qualification, agreements, audits, performances, etc.).
* Oversee the quality/compliance program as it relates to facility support systems including maintenance of equipment, environmental monitoring systems, HVAC, utilities, and site support services such as calibration, janitorial cleaning, pest control, garments, and shipping/receiving activities.
* Manage the site's self-assessment program along with the corrective actions as a result of.
* Maintain all infrastructure and compliance documentation for the facility for the purpose of maintaining regulatory compliance with Contractual, Procedural, Federal, State or Local law requirements.
* Reads and understands the applicable Service Level Agreements, helps achieve the Key Performance Indicators and scores favorably on the client satisfaction surveys.
* Support and oversee the team's training compliance program along with the review of corresponding training curricula.
* Ensures appropriate follow up with customers.
* Seeks to continuously improve quality processes, systems and overall client satisfaction.
* Provides direction/information to vendors, facilities staff and service providers as required to ensure that quality assurance expectations are communicated and followed.
* Performs additional job duties as requests, analysis, and reporting.
* Ensure adherence to ISO 9001:2015 standard requirements.

JOB REQUIREMENTS

* BA/BS in Science is preferred, or equivalent quality engineering and production/facility operations experience.
* Have a minimum of three to five (5+) years of experience in Pharma, Biotech or similar life science sector that are governed in GMP regulations, systems and processes working in a Quality Assurance role.
* Knowledge of Quality Engineering techniques such as Investigations, RCAs, CAPAs, Audit programs, Vendor Qualification, and Quality Management Systems
* EIT or PE a plus
* Strong working knowledge of computer applications, including MSOffice
* Working knowledge of Quality System such as TrackWise, Success Factors, Infinity, etc.
* Demonstrated verbal/written communication skills
* Proven record of excellent internal and external customer service
* This position requires you to be fully vaccinated against COVID-19. If offered the role, you'll be expected to show proof of vaccination upon your start date.

Location:

On-site -Kalamazoo, MI

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

* 401(k) plan with matching company contributions


* Comprehensive Medical, Dental & Vision Care


* Paid parental leave at 100% of salary


* Paid Time Off and Company Holidays


* Flexible and Remote Work Arrangements may be available



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For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you'll be asked to provide proof that you're fully vaccinated upon your start date. You're considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.