Hotel Night Manager

4 weeks ago

Grand Prairie, United States Concord Hospitality Full time

We are hiring a Hotel Manager on Duty. Shifts are evening hours and weekends.

Responsibilities:

* Keep "open communication" between managers and associates.
* Apply Hilton's brand standards in every action, acting as a role model and example of how the standards should be carried out in a practical setting.
* This role efficiently coordinates the day-to-day operation of the Welcome Desk and Guest Relations division, providing leadership at the frontline level.
* Handle complaints promptly and efficiently, taking the necessary action, and informing the Guest Relations Manager to follow-up, where appropriate.
* Has full knowledge and understanding of our company's handbook, SOP's and processes; Adheres to and enforces those in a fair and consistent manner.
* Strict adherence and enforcement of our code of business conduct.
* Provides disciplinary action when, and/or, if necessary.
* Provides associates with the tools they need to perform their jobs.
* Takes immediate actions on problems that are encountered in the Hotel.
* Participates and conducts Weekly Leadership Team meetings, property MOD program, and weekly staff meetings.
* Promote teamwork and associate morale. Learns, understands, and refers to the Standard Operating Procedures.
* Knows department fire prevention and emergency procedures.
* Follows safety and security procedures and rules.
* Adheres to all policies and procedures.
* Project enthusiastic, optimistic, and helpful attitude.
* Assist other Leadership Team members and/or managers when needed.
* Each associate will be required to follow the rules as found in the Concord Hospitality Associate Handbook.
* Monitor service trends by speaking with guests and reviewing written guest comment cards and guest tracking information to ensure brand and Concord Hospitality service standards are achieved.
* Resolve all service issues via written communication or phone calls to the complete satisfaction of hotel customers.
* Perform hands-on duties as needed to deliver guest services.
* Ensure meal service meets proper food handling sanitation requirements.
* Carry out any other reasonable duties and responsibilities as assigned.

Here are some reasons our associates like working for us:

Benefits

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones, and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.

Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Concord's associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist.

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

  • Pets Hotel Associate

    3 weeks ago

    Eden Prairie, United States Hotel Resource Full time

    **Other** **Pets Hotel Associate** Pets Hotel Associate PetSmart Eden Prairie MN **Pets Hotel Associate** **Company:** PetSmart **Location:** 55344 US **Category:** Other **Degrees Required:** Not Specified **Employment Type:** Full-Time **Manages Others:** No **Requirements:** **PETS HOTEL ASSOCIATE** **ABOUT OUR HOTEL:** Working at PetSmart is not...

  • Night Audit Clerk

    3 weeks ago

    Grand Rapids, United States Hotel Equities Full time

    Hotel Equities, multi-award-winning hotel development, and hospitality management company, is currently searching for a remarkable Night Auditor for the Sonesta Hotel in Grand Rapids, MI. (Formerly Delta Hotels by Marriott Grand Rapids Airport)Night Auditor (Overnight Shift 11 PM-7 AM)Job Purpose:The Front Desk Night Auditor is often the first point of...

  • Night Audit Clerk

    4 days ago

    Grand Rapids, United States Hotel Equities Full time

    Hotel Equities, multi-award-winning hotel development, and hospitality management company, is currently searching for a remarkable Night Auditor for the Sonesta Hotel in Grand Rapids, MI. (Formerly Delta Hotels by Marriott Grand Rapids Airport)Night Auditor (Overnight Shift 11 PM-7 AM)Job Purpose:The Front Desk Night Auditor is often the first point of...

  • Hotel Night Manager

    2 months ago

    Grand Prairie, United States Hilton Garden Inn Full time

    Description We are hiring a Hotel Manager on Duty. Shifts are evening hours and weekends. Responsibilities: Keep “open communication” between managers and associates. Apply Hilton's brand standards in every action, acting as a role model and example of how the standards should be carried out in a practical setting. This role efficiently...

  • Night Manager

    2 weeks ago

    Grand Prairie, Texas, United States Hilton Garden Inn Grand Prairie at EpicCentral Full time

    We are hiring a Hotel Manager.Responsibilities:Keep "open communication" between managers and associates.Apply Hilton's brand standards in every action, acting as a role model and example of how the standards should be carried out in a practical setting.This role efficiently coordinates the day-to-day operation of the Welcome Desk and Guest Relations...

  • Night Manager

    4 weeks ago

    Grand Prairie, Texas, United States Hilton Garden Inn Grand Prairie at EpicCentral Full time

    We are hiring a Hotel Manager.Responsibilities:Keep "open communication" between managers and associates.Apply Hilton's brand standards in every action, acting as a role model and example of how the standards should be carried out in a practical setting.This role efficiently coordinates the day-to-day operation of the Welcome Desk and Guest Relations...

  • Housekeeper- Sonesta Hotels Grand Rapids, MI

    1 week ago

    Grand Rapids, United States Hotel Equities Full time

    Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable PART TIME- WEEKENDS Housekeeper for the Sonesta Hotels in Grand Rapids, MI. Job Purpose: Cleans and prepares guest rooms and public areas by meeting established standards of cleanliness and propriety to assure guest...

  • Night Auditor

    3 weeks ago

    Grand Prairie, United States Comfort Suites Full time

    **Do you thrive in a quiet, fast-paced environment? Are you detail-oriented and enjoy working independently?** Join our team as a Part-Time Night Auditor and play a vital role in ensuring our hotel runs smoothly after dark. You'll be the go-to person for guests checking in late and will handle essential back-office tasks that keep the operation humming....

  • Assistant General Manager-sonesta Hotel Grand

    3 weeks ago

    Grand Rapids, United States Sonesta Hotel Grand Rapids Airport, MI Full time

    Hotel Equities, multi-award-winning hotel development, and hospitality management company, is currently searching for a remarkable **Assistant General Manager **for the** Sonesta Hotel in Grand Rapids, MI. **_(Formerly Delta Hotels by Marriott Grand Rapids Airport)_** **Your expertise shapes us**: The Assistant General Manager will be responsible for...

  • Front Desk Supervisor

    3 weeks ago

    Grand Rapids, United States Hotel Equities Full time

    Hotel Equities, multi-award-winning hotel development, and hospitality management company, is currently searching for a remarkable Front Desk Supervisorfor the Sonesta Hotel in Grand Rapids, MI. (Formerly Delta Hotels by Marriott Grand Rapids Airport)Job Purpose:Responds in a professional and courteous manner to arriving, departing and in-house guests by...

  • Front Desk Supervisor

    2 weeks ago

    Grand Rapids, United States Hotel Equities Full time

    Hotel Equities, multi-award-winning hotel development, and hospitality management company, is currently searching for a remarkable Front Desk Supervisorfor the Sonesta Hotel in Grand Rapids, MI. (Formerly Delta Hotels by Marriott Grand Rapids Airport)Job Purpose:Responds in a professional and courteous manner to arriving, departing and in-house guests by...

  • Hotel Housekeeper/Room Attendant

    3 weeks ago

    Grand Prairie, United States InnVentures IVI LP Full time

    **Rule #2** Bring a good attitude to work with you every day and take pride in your work! **OUR STORY:** If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and...

  • Hotel Housekeeper/Room Attendant

    3 weeks ago

    Grand Prairie, United States InnVentures IVI LP Full time

    **Rule #2** Bring a good attitude to work with you every day and take pride in your work! **OUR STORY:** If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and...

  • Hotel Housekeeper/Room Attendant

    2 weeks ago

    Grand Prairie, United States InnVentures IVI LP Full time

    **Rule #2** Bring a good attitude to work with you every day and take pride in your work! **OUR STORY:** If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and...

  • Hotel Housekeeper/Room Attendant

    2 weeks ago

    Grand Prairie, United States InnVentures IVI LP Full time

    **Rule #2** Bring a good attitude to work with you every day and take pride in your work! **OUR STORY:** If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and...

  • Hotel Housekeeper

    2 weeks ago

    Grand Prairie, United States Pathfinder Hospitality Full time

    Job DescriptionJob DescriptionHotel HousekeeperDoes the sight of a sparkling shower and picturesque bed bring a tear to your eye? Then have we got the spot for you! As the heart of our house (Housekeeper) your commitment to clean and orderly is what keeps the energy pumping through the building and leaves the biggest impression for all guests.If you are...

  • Hotel General Manager

    4 weeks ago

    Grand Rapids, United States Goodwin Recruiting Full time

    Hotel General Manager Needed for a limited service and popular-branded hotel. Hotel General Manager Responsibilities:Responsible for all daily hotel operations. Hiring, scheduling, risk management, building management, and all HR administrative funct General Manager, Hotel, Manager, Staffing, Management

  • Pm Houseman Attendant

    3 weeks ago

    Grand Rapids, United States Sonesta Hotel Grand Rapids, MI Full time

    Hotel Equities, multi-award-winning hotel development, and hospitality management company, is currently searching for a remarkable Part time PM Shift Houseman Attendant for the** Sonesta Hotel in Grand Rapids, MI. **_(Formerly Delta Hotels by Marriott Grand Rapids Airport)_** **Job Purpose**: Maintain lobby and public space areas, as assigned by management,...

  • Hotel General Manager

    6 days ago

    Grand Rapids, United States Goodwin Recruiting Full time

    Hotel General Manager Needed for a limited service and popular-branded hotel. Hotel General Manager Responsibilities:Responsible for all daily hotel operations. Hiring, scheduling, risk management, building management, and all HR administrative funct General Manager, Hotel, Manager, Staffing, Management

  • Cook- Sonesta Hotels Airport Grand Rapids, MI

    3 days ago

    Grand Rapids, United States Hotel Equities Full time

    National Hospitality Services, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Cookfor the Sonesta Hotels Airport in Grand Rapids, MI. Job Purpose: Prepare food items in accordance with production requirements and quality standards while maintaining a safe sanitary work environment. Warm,...