Food Server

3 weeks ago

Pauma Valley, United States Casino Pauma Full time
Description

SUMMARY:

Service to include order taking and delivery of any food and beverage items. This task will be handled in a friendly, courteous, helpful, timely, and professional manner resulting in a high level of guest satisfaction.

ESSENTIAL SKILLS, DUTIES & RESPONSIBILITIES:
  • Check tables for clean and proper set ups, check floors, chairs, and surrounding area.
  • Greet guests in a friendly and courteous manner.
  • Take guests beverage orders, explain any specials, and make menu recommendations.
  • Input orders into point of sale noting any special preparations in foods.
  • When food is prepared, retrieve order from kitchen, and confirm its accuracy with appropriate condiments.
  • Monitor and take action to ensure quality of food temperature, presentation, freshness, and maintain a high level of sanitation at all times.
  • Check back with guests to assure overall satisfaction, replenish beverages and pre-bus table.
  • Present an accurate check to guest promptly and thank them for their patronage and invite them to visit us again.

MINIMUM QUALIFICATIONS:
  • Must have 1year prior food service experience.
  • Excellent customer service including friendly demeanor and patience.
  • Exceptional organization and time management.
  • Effective written and verbal communication skills.
  • Great active listening skills.
  • Able to work in a fast-paced environment.
  • Willing to work flexible work schedules including holidays, weekends, and nights.

SKILLS/ABILITIES:
  • Customer service oriented
  • Ability to work in a fast-paced environment
  • Verbal and Written Communication
  • Strong attention to details
  • Knowledge of Food Service Regulations

• Ability to work on multiple tasks simultaneously and within tight timelines.
  • Time Management
  • Selling to guests' needs

EDUCATION:

• High School diploma or GED (preferred)

LICENSE REQUIREMENTS:

Must be able to successfully pass a pre-employment drug screen, background investigation, and maintain a Pauma Gaming Commission License.

PHYSICAL/MENTAL REQUIREMENTS: (*Constantly, Frequently, Occasionally)
  • Ability to lift 40 pounds.
  • Ability to stand during entire shift.
  • Constantly walking and standing.
  • Constant hearing, seeing, and talking.
  • Constantly balancing, bending, reaching, twisting, holding, wrist motion, and stooping.

WORKING CONDITIONS:

• Work is performed indoors in a climate-controlled environment.

• Close spaces while working with others.

• Excessive noise and smoke.

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