Closing General Manager

4 weeks ago

Saint Paul, United States Jimmy John's Gourmet Sandwiches Full time

Jimmy John's #285 | General Manager | $40k - $42k annual

General Manager

PRIMARY PURPOSE OF THE POSITION:

General Managers are responsible for all aspects of operating and supervising the store.

* Manage all functions of a Jimmy John's restaurant to ensure exceptional customer service and high quality products are delivered, while ensuring restaurant profitability.
* Responsible for directing the successful execution of fast, accurate sandwiches and world-class customer service while maintaining a clean, organized shift.
* Expected to interact effectively with all levels of the organization, as well as the broader Jimmy John's Company.

MAJOR DUTIES AND RESPONSIBILITIES

* Establish the store's labor goals and staff needs, including pay rates.
* Manage a staff of approximately 3 to 15 employees. Assign, oversee and evaluate work.
* Manage hiring, training, evaluation, discipline, and termination of employees.
* Provide on-the-job training for new employees.
* Delegate and responsible for the ordering, receipt, storage and issuing of all food, labor, equipment, cleaning, and paper supplies for the unit to ensure a minimum loss from waste or theft.
* Supervision of the preparation, sales, and service of food.
* Order the appropriate amount of food items to meet anticipated customer demand.
* Supervise food preparation and service operations.
* Ensure that every customer receives world-class customer service.
* Route deliveries and serve drivers to maximize delivery business and speed.
* Execute systems and procedures with 100% integrity and completeness.
* Complete daily and weekly paperwork.
* Responsible for 100% of the cash drawers at all times during the shift.
* Implement corporate policies.
* Control inventory by using a weekly inventory system and maintaining regular inventory ordering schedules.
* Receive and store product.
* Conduct weekly manager's meetings.
* Audit systems and procedures as well as shift-ending paperwork.
* Arrange for preventive maintenance and upkeep on store's equipment and supplies.
* Perform other related duties as required.

AS TIME PERMITS

* Assist in-shoppers during rush periods to ensure the maintenance of restaurant efficiency.
* Assist in-shoppers in greeting customers, taking orders, using the cash register, assembling order and checking for completeness and correctness.
* Complete daily food preparation (opening procedures, meat and vegetable slicing, bread production).

SKILLS AND ABILITIES

* Oral and written communication skills.
* Ability to establish priorities, work independently, and proceed with objectives without supervision.
* Ability to handle and resolve customer threats and issues.
* Ability to handle and resolve employee issues.
* Ability to use a personal computer and various software packages (Word / Excel).
* Ability to handle stress and high-volume operations.
* Interpersonal skills to work effectively with others, motivate employees, elicit work output and deal with customers.

QUALIFICATIONS FOR POSITION

* High school graduate or equivalent training.
* Completion of recommended corporate training programs.
* Valid driver's license, reliable transportation, current automobile insurance, and a clean driving record.
* Experience with a retail food company is a plus.

PHYSICAL REQUIREMENTS

* Position requires bending, standing and walking the entire workday.
* Must be able to lift 50 pounds.
* Must be at least 19 years of age.
* Must have the stamina to work a minimum of 50-60 hours a week.

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