Staff Front Desk
2 weeks ago
We are Invited.
At Invited Clubs , work feels like play as you build relationships with your team and meet Members from all different backgrounds. Every time you step foot in your Club, you can create magic moments and enrich lives. We are passionate about bringing people together and bringing out the very best in life. So, join us and be a part of a fun, fast-paced, high-impact group of talented people where you belong.
Invited reflects our proud history of inclusiveness and captures our welcoming spirit. Our unprecedented collection of more than 200 golf and country, city, and stadium clubs share a common goal- building relationships and enriching lives. The time has come to build on our traditions and write new chapters. We welcome you to join us.
Invited. Where You Belong.
Job Summary
ESSENTIAL FUNCTIONS AND ACCOUNTABILITIES
- Answering phones and directing calls to appropriate extensions accurately and courteously.
- Efficiently and accurately check-in and check-out Guests.
- Resolve Guests' requests and complaints in a positive and professional manner.
- Maintain appropriate records accurately.
- Take room reservations and provide Resort information to those inquiring.
- Complete the appropriate (AM or PM) checklist and turn into Manager for each shift.
- Update Guest information at time of check-in or when provided.
- Know how to operate TVs, fan and temperature controls, lamps, and telephones in Guest Rooms to assist Guests with these needs.
- Know location of all safety equipment and alarm panels on property.
- Know location and operating times of all amenities on property.
- Responsible for making sure the Front Desk area, as well as the lobby, look clean and organized at all times.
- Responsible for maintaining the Front Desk cash drawer at its appropriate cash level.
- Assist Guests and Members with any Concierge-type duties.
- Responsible for providing STAR Service and contributing to the team environment ofLa Valle.
Day-to-Day
About You
Have more questions? Check out our Invited Jobs website to get more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook
Invited is an Equal Employment Opportunity Employer / Invited participates in E-Verify.
This job post is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary.
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