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Front Desk Agent
4 weeks ago
- The Front Desk Agent is responsible for checking hotel guests in and out of their rooms. They are responsible for ensuring that every single guest has an enjoyable experience at the hotel. A few of the main duties of a front desk agent are greeting guests at the front desk, answering any questions, recommending activities and restaurants to guests, and answering any phone calls. Job responsibilities include:
- Registers guests and accommodates requests whenever possible
- Handles both check-in and check-out process
- Takes payment and resolves billing issues
- Answer phones and respond to emails in a professional and friendly manner
- Maintain a clean and tidy front desk
- Answer any questions guests have
- Make recommendations for activities and restaurants
- Store any luggage guests have
- Arrange transportation for guests
- Maintain the record of guests that have checked in and out
- Post changes to appropriate guest accounts
- Anticipating and addressing guests needs, and resolving their problems and complaints
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs
- Provide accurate and helpful information about the hotel/resort available rooms, rates, and amenities
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- All other duties as assigned
- Registers guests and accommodates requests whenever possible
#PPSFL
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Front Desk Agent
1 month ago
Santa Rosa, United States CoralTree Hospitality Group Full timeEnthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day. Create memorable experiences with a warm, welcoming personali Front Desk, Agent, Hotel, Experience
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Front Desk Agent
2 months ago
Santa Rosa, United States CoralTree Hospitality Full timeEnthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day. Create memorable experiences with a warm, welcoming personali Front Desk, Agent, Hotel, Experience
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Front Desk Lead Agent
4 days ago
Santa Rosa, United States Ensemble Real Estate Services Full timeVintners ResortVintners Resort is an intimate, four-diamond, 78-room luxury boutique hotel in Sonoma County Wine Country. On the property is the nationally renowned restaurant, John Ash & Co., The Front Room Bar & Lounge, River Vine Cafe and Vi La Vita Spa. Learn more about us at www.vintnersresort.com where we Celebrate Everything!We are recruiting for an...
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Front Desk Agent
2 weeks ago
Santa Rosa, United States AC Santa Rosa Downtown Full timeJob Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...
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Front Desk Agent
1 month ago
Miramar Beach, United States Highgate Hotels, Inc. Full timeThe Hotel Effie Front Desk Agent is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities Greet and w Front Desk, Agent, Hotel, Operations
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Front Desk Agent
3 weeks ago
Panama City Beach, United States Krishna Ventures LLC Full time $14 - $16The Sleep inn & Suites & Wingate by Wyndham are looking to hire an energetic Front Desk Agent to assist with checking guests in and out of our establishment. The Front Desk Agent will assist guests with inquiries, problems, and complaints. The Front Desk Agent will be responsible for receiving guests’ payments and for balancing the cash at end of shift....
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Front Desk Agent
1 week ago
Panama City Beach, United States Krishna Ventures LLC Full time $14 - $16The Sleep inn & Suites & Wingate by Wyndham are looking to hire an energetic Front Desk Agent to assist with checking guests in and out of our establishment. The Front Desk Agent will assist guests with inquiries, problems, and complaints. The Front Desk Agent will be responsible for receiving guests’ payments and for balancing the cash at end of shift....
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Front Desk Agent
1 month ago
Virginia Beach, United States Highgate Hotels, Inc. Full timeThe Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities Answer inquires from g Front Desk, Agent, Hotel, Office Agent, Operations
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Front Desk Agent
3 weeks ago
Santa Rosa, United States Ensemble Real Estate Services Full timeVintners Resort Vintners Resort is an intimate, four-diamond, 78-room luxury boutique hotel in Sonoma County Wine Country. On the property is the nationally renowned restaurant, John Ash & Co., The Front Room Bar & Lounge, River Vine Café and Vi La Vita Spa. Learn more about us at www.vintnersresort.com where we Celebrate Everything! We are recruiting for...
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Front Desk Agent
2 months ago
Palm Beach, United States Highgate Hotels Full timeThe Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities Answer inquires from g Front Desk, Agent, Hotel, Office Agent, Operations
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Front Desk Agent
2 months ago
Miami Beach, United States Eskipe Investment Full timeJob DescriptionJob Description We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation.Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer...
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Front Desk Agent
5 days ago
Daytona Beach, United States 1850 Hospitality, LLC dba Super 8 Orlando near Florida Mall Full timeJob Overview: We are seeking a friendly and professional Front Desk Agent to join our team. We would like some experience from a hotel. We are using the Wyndham Synxis system. If you have experience in this system that would be a plus. If you have experience at front desk position, that would be a plus. This is a very busy hotel, and we expect great...
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Front Desk Agent
1 month ago
Miami Beach, United States FirstService Full timeOf Role:? Front Desk associates are the face of our service at the properties we support. These treasured associates consistently interact with both residents and guests, and as a result, develop meaningful relationships that enhance the quality of o Front Desk, Agent, Hotel, Property Management
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Front Desk Agent
2 months ago
Myrtle Beach, United States The Good Hospitality LLC Sleep Inn Full timeJob DescriptionJob DescriptionBenefits/PerksFlexible SchedulingCareer Advancement OpportunitiesCompetitive CompensationJob SummaryWe are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments....
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Front Desk Agent
3 weeks ago
Santa Rosa, United States Ensemble Hospitality Full timeVintners Resort We are recruiting for an enthusiastic and experienced Front Desk Agent! **Summary**: Accommodates guests of hotel by performing the following duties. - Greets guests and checks them into hotel following established procedures including but not limited to assuring all necessary information is received and entered into computer, obtaining...
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Front Desk Agent
3 weeks ago
Santa Rosa, United States Aimbridge Hospitality Full timeJob Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...
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Front Desk Agent
1 week ago
Santa Rosa, United States Aimbridge Hospitality Full timeJob Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...
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Front Desk Agent
3 weeks ago
Santa Monica, United States Crescent Hotels & Resorts Full timeFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making Agent, Front Desk, Guest Service, Processing, Hotel
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Front Desk Agent
3 weeks ago
Santa Fe, United States Esperanto Full timeEsperanto Development LLC. is a leading hotel management company with a premier track record of maximizing profitability and improving asset values for hotel owners. From hotel operations and property management to electronic distribution and interactive marketing, Esperanto Development achieves superior operating results through its strong commitment to...
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Front Desk Agent
2 weeks ago
Solana Beach, United States Holiday Inn Express & Suites Solana Beach Del Mar Full time**About us** Holiday Inn Express & Suites Solana Beach Del Mar is a small business in Solana Beach, CA. We are professional, customer-centric and supportive. Our work environment includes: - Modern office setting - On-the-job training Front Desk Agent **Duties**: - Greet and welcome guests as they arrive at the hotel - Check-in and check-out guests...