P&C Admin

P&C Admin - Full-Time - Great Lakes Crossing

+ JOB ID: 125868BR

+ Auburn Hills, Michigan, United States

+ Full time

+ Employee - Permanent

People & Culture HR Administrator

Key Responsibilities:

Functional Expertise

Working collaboratively with the Store Management Team and the Store P&C Business Partner, to deliver the people agenda in Store. This is a generalist role, responsible for all day-to-day P&C administrative activity, with particular focus on:

Recruitment

- Support the Retail Management team with recruitment administration

- Carry out the pre interview recruitment activity required for Retail Assistant/ non-management roles including uploading/ advertising roles, screening, interview coordination and candidate contact

- In conjunction with the Retail Management team, complete the relevant right to work checks and documentation retention steps

- Deliver a consistent and engaging candidate experience through the recruitment administration process

- Administer the applicant tracking system to include role creation, candidate response and onboarding steps

- Liaise with third party contacts for graduate, work placement and/ or temporary resource as required

- Participate in recruitment and selection activities for seasonal recruitment events

Onboarding and Induction

- Administer the onboarding process including contract / offer preparation and payroll / systems set up

- Complete the appropriate administrative checks

- Organize the relevant workwear and lanyards for new starters

- Participate in the delivery of the Primark Induction/ Welcome event for new starters in partnership with the Retail Management team

Resource Planning

- Responsible for the maintenance of people data in the resource planning tool including adding/ removing joiners and leavers, printing weekly rotas and collating overtime

- Communicate rotas and schedules to colleagues (checking that shifts/ overtime allow for regulatory breaks)

- Administer holiday requests in line with Country regulatory requirements

- Periodically review holiday balances to ensure colleagues are actively booking holiday

- Provide weekly absence reports to Retail Management for review

- Support the administration process for Colleague store transfers as required

Payroll

- Set up new starters/remove leavers on the payroll system and work with third party payroll provider

- Complete the daily and weekly payroll activities including a review of the T&A and resolution of any errors with the relevant Colleagues/Managers

- Update the T&A/payroll system with relevant absence information and ensure documentation is received and processed in accordance with Country Regulations

- Process any payroll adjustments and changes

- Work with the P&C Business Partner to administer any levy / subsidy payments

- Act as a point of contact for Colleague queries and resolve any issues or concerns

Training & Development

- Support the delivery of core learning programs via learning platforms and maintain records of learning activity

- Maintenance of mandatory learning activity records e.g. first aid, data protection

- Carry out administration support for Retail Assistant Succession planning for Retail Management roles

Engagement & Well-being

- In partnership with the Retail Management team proactively support implementation of events and activities that drive engagement, wellbeing, and a positive Primark culture in store

- Responsible for updating all engagement and wellbeing communication on the in-store Notice Boards and in store meeting huddles

- Schedule the listening group meetings and support the Store Manager in preparing for and responding to colleagues

- Provide administrative support for store recognition activities, including nominations and Store Manager review

- Encourage participation in the Primark Engagement Survey and collate completion rates

- Support Retail Management to hold colleague conversations on health or well-being issues

Performance Management (MYP)

- Collate completion of the mid-year and end of year Make Your Primark review process

- Provide support to the Retail Management team on the probationary period and performance review process and encourage a culture of feedback

- Support the Retail Management team in the administration of the performance review process

- Prepare template documentation for the Retail Management team for Probationary periods and Performance Improvement Plans (PIPs)

Talent & Succession

- Carry out administration support for Retail Assistant Succession planning for Retail Management roles

- Provide administrative support during the Retail Management talent review process

Employee Relations

- Maintain colleague records (paper and electronic) in accordance with Country regulations (GDPR / Data Protection guidelines)

- Support Retail Management as a first point of contact on people procedures and absence queries

- Preparing template documentation required for ER investigation and outcomes

- Responsible for tracking ER cases and recording progress

Reporting & KPIs

- Maintain the people systems that provide reporting and analysis to the Store Manager on people measures and KPIs

- Support with completion of Store, Area and Central Office reporting

- Administer and collate data from colleague exit interviews

- Administer leavers process including the return of Company property

- Participate in store audit procedures

Business Alignment & Change

- Demonstrate an understanding of the overall P&C strategy and purpose

- Maintain relationships with the Central P&C team and network effectively with the wider P&C community to share best practice

Commercial and Business Impact

- Develop understanding of store commercial performance and customer experience

- Deliver against company expectations and policy, ensuring good governance and best practice is in place, compliance with regulations and mitigation of risk to the business

- Review the administrative aspects of P&C in store and make recommendations where efficiency gains are identified

Behavioral Competencies

Decision Making

- Apply experience and relevant information to support day to day P&C advice and decision making

Self-Direction and Agility

- Promote a culture of inclusion, optimism, enthusiasm, and mutual support.

- Demonstrate resilience and tenacity to overcome any barriers with a flexible and agile approach to changing business needs

- Strong organization skills and a natural self-starter

Customer Experience

- Demonstrate a high level of trust, collaboration, confidentiality, and diplomacy with all Colleagues in the store

Innovation

- Encourage a culture of continuous improvement and openness to change

Technical Requirements of the Role-holder

- Experience working as a P&C Administrator or similar role

- Attention to detail and accuracy

- Excellent organizational skills, with the ability to prioritize well and be flexible in a fast-paced environment with changing demands

- Strong communication skills (written and verbal) and effective in communicating clearly and persuasively

- Working knowledge of employment legislation and best practice

- Good analytical and problem-solving skills and an interest in developing commercial acumen

- Retail sector experience desirable

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