Customer Relations Specialist

1 week ago


Canonsburg, United States Aston Carter Full time

Job Title: Owner Relations Specialist (Hybrid)

Reach out to Bmcginness@astoncarter.com****

Job Description:

We are seeking a dedicated and professional Owner Relations Specialist to join our team. In this role, you will be responsible for managing and processing owner inquiries, maintaining strong relationships with industry partners, and supporting various departments with document control and customer service. You will play a crucial role in ensuring the accuracy and efficiency of our owner account data and providing exceptional support to our landowners.

Responsibilities

+ Scan documents into the internal database as needed.

+ Create and monitor Salesforce accounts and cases.

+ Prepare and mail Change of Address and ACH forms.

+ Process new and revised owner account data.

+ Answer incoming calls on the Owner Relations hotline.

+ Create and maintain strong relationships with interest partners and industry peers.

+ Research owner inquiries related to discrepancies in payments, interests, and settlements.

+ Confirm decimal interests by calculating various interest types such as working interest, net revenue interest, NPRI, overriding interests, Take in Kind (TIK).

+ Analyze data to confirm leasehold HBP status using GIS maps and other tools.

+ Review lease documents to confirm lease term, royalty percentage, gas price, deductions, market enhancement, etc.

+ Provide assistance to the legal department to resolve claims and civil matters.

+ Perform other land department responsibilities as assigned.

Essential Skills

+ 0-2 years of commensurate experience.

+ High school diploma or GED.

+ Ability to build strong relationships.

+ Excellent communication skills, both oral and written.

+ Ability to manage stressful situations to a positive outcome.

+ Professional demeanor and proven ability to work in a team environment across cross-functional teams.

+ Self-motivated and adaptable.

+ Ability to prioritize workflow based on specific deadlines.

+ Demonstrated ability to positively influence peers to accomplish organizational goals.

+ Excellent organizational, communication, and problem-solving skills.

+ Proficiency in MS Word, Excel, PowerPoint, Outlook, and cloud-based CRM applications.

Additional Skills & Qualifications

+ 0-2 years of administrative experience with customer service experience.

+ Diploma required (no degree necessary).

Work Environment

This role follows a hybrid work schedule with 3 days in the office and 2 days remote in Canonsburg, PA. The position requires 6 weeks of mandatory in-person training, during which no calls are allowed. The work hours are Monday through Friday, from 7:30 AM to 4:30 PM.

Pay and Benefits

The pay range for this position is $19.05 - $20.50

- Medical, dental & vision- Critical Illness, Accident, and Hospital- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available- Life Insurance (Voluntary Life & AD&D for the employee and dependents)- Short and long-term disability- Health Spending Account (HSA)- Transportation benefits- Employee Assistance Program- Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Canonsburg,PA.

Application Deadline

This position will be accepting applications until Dec 17, 2024.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

+ Hiring diverse talent

+ Maintaining an inclusive environment through persistent self-reflection

+ Building a culture of care, engagement, and recognition with clear outcomes

+ Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.



  • Canonsburg, United States Aston Carter Full time

    Job Title: Customer Relations Specialist (Hybrid) Job Description: We are seeking a dedicated and professional Owner Relations Specialist to join our team. In this role, you will be responsible for managing and processing owner inquiries, maintaining strong relationships with industry partners, and supporting various departments with document control and...


  • Canonsburg, United States Aston Carter Full time

    Job Title: Owner Relations Specialist Reach out to Kafrank@astoncarter.com**** Job Description We are seeking a dedicated and professional Owner Relations Specialist to join our team. In this role, you will be responsible for managing and processing owner inquiries, maintaining strong relationships with industry partners, and supporting various...


  • Canonsburg, United States Aston Carter Full time

    Job Title: Owner Relations Specialist Reach out to Kafrank@astoncarter.com**** Job Description We are seeking a dedicated and professional Owner Relations Specialist to join our team. In this role, you will be responsible for managing and processing owner inquiries, maintaining strong relationships with industry partners, and supporting various departments...


  • Canonsburg, United States Aston Carter Full time

    Job Title: Owner Relations SpecialistReach out to Kafrank@astoncarter.com****Job DescriptionWe are seeking a dedicated and professional Owner Relations Specialist to join our team. In this role, you will be responsible for managing and processing owner inquiries, maintaining strong relationships with industry partners, and supporting various departments with...


  • Canonsburg, United States Sherwin-Williams Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also Customer Service Specialist, Customer Service, Spanish, Bilingual, Specialist, Retail


  • Canonsburg, Pennsylvania, United States TJ Maxx Full time

    About the RoleWe are seeking a highly motivated and customer-focused Customer Service Specialist to join our team at TJ Maxx in Washington Road. As a key member of our sales floor team, you will be responsible for providing an exceptional shopping experience for our customers.Key Responsibilities:Engage with Customers: Build strong relationships with our...


  • Canonsburg, Pennsylvania, United States Aston Carter Full time

    About the RoleThis Client Relations Coordinator position is an exciting opportunity to join our team at Aston Carter. In this role, you will be responsible for managing and processing client inquiries, maintaining strong relationships with industry partners, and supporting various departments with document control and customer service.The ideal candidate...

  • Pet Care Specialist

    7 days ago


    Canonsburg, Pennsylvania, United States Healthy Pet Products Full time

    Job Title: Pet Care SpecialistWe are seeking a highly motivated and compassionate Pet Care Specialist to join our team at Healthy Pet Products.About UsAs a locally owned and operated retail store, we pride ourselves on providing top-quality all-natural and organic pet products. Our mission is to educate the community on helping pets thrive, and we're...


  • Canonsburg, Pennsylvania, United States Heisler's Market Full time

    Job OverviewWe are seeking a skilled Meat Processing Specialist to join our team at Heisler's Market.Key Responsibilities:Cutting, grinding, and packaging meats to ensure high-quality products for our customers.Providing exceptional customer service by waiting on customers and processing their orders efficiently.Receiving and organizing deliveries, ensuring...


  • Canonsburg, United States USG Insurance Services Full time

    ARS Position: Agency Relationship Specialist Location: Canonsburg, PA Company: USG Insurance Services, Inc. / USG Holding Job Title: Agency Relationship Specialist Compensation: Salaried position, pay based on qualifications of applicant Hours: Full-time (40 hours per week) M-F 8:30-5:00, The Agency Relationship Specialist will work in the Canonsburg,...


  • Canonsburg, Pennsylvania, United States Legrand Full time

    About the RoleWe are seeking a highly skilled Electrical Engineering Specialist II to join our team in Canonsburg, PA.Job OverviewThis role is responsible for contributing to the design, documentation, testing, commercialization, and release of firmware, software, and hardware for Starline's embedded electronic devices.Main Job Duties:Work alongside firmware...


  • Canonsburg, Pennsylvania, United States Pennsylvania Transformer Technology LLC Full time

    Job DescriptionAt Pennsylvania Transformer Technology LLC, we are seeking a skilled Procurement Support Specialist to join our team. As a key member of our purchasing department, you will play a critical role in supporting procurement services and ensuring timely, cost-effective delivery of materials.Responsibilities:Provide administrative and clerical...


  • Canonsburg, Pennsylvania, United States Allied Universal® Full time

    We are seeking a skilled Hospital Security Specialist to join our team at Allied Universal. As a Hospital Security Specialist, you will serve and safeguard a high-profile healthcare customer.Job Description OverviewThis role requires the ability to patrol hospital premises, detect and prevent suspicious activity, and provide excellent customer service in a...


  • Canonsburg, Pennsylvania, United States Healthy Pet Products Full time

    Healthy Pet Products: A Great Place to WorkWe are a locally owned and operated retail store in Pittsburgh, PA, specializing in all-natural organic dog, cat, and small animal products. Our mission is to educate the community on helping pets thrive.About the Role:We are seeking a Pet Retail Specialist to join our team at one of our three locations. As a key...


  • Canonsburg, Pennsylvania, United States Huntington Learning Center of Washington Full time

    Unlock Your Potential as an Academic Support SpecialistWe are seeking a dedicated and passionate part-time Math Teacher to join our team at the Huntington Learning Center of Washington. As an academic support specialist, you will have the opportunity to make a meaningful impact in the lives of our students by providing personalized instruction and...


  • Canonsburg, Pennsylvania, United States Highmark Inc. Full time

    Job Title: Polysomnographic Technician SpecialistThe role of a Polysomnographic Technician Specialist at Highmark Inc. involves performing all functions related to polysomnographic exams and multiple sleep latency testing to provide comprehensive diagnostic evaluation and treatment of sleep disorders. The ideal candidate will function under licensed medical...


  • Canonsburg, Pennsylvania, United States The Hope Learning Center Full time

    At The Hope Learning Center, we are seeking a highly skilled Multidisciplinary Communication Specialist to join our team. This is a full-time position that offers a competitive salary of $80,000 - $110,000 per year, depending on experience.About the RoleWe are looking for a compassionate and experienced Speech-Language Pathologist to provide mentorship...


  • Canonsburg, Pennsylvania, United States Renewal by Andersen Full time

    Company OverviewRenewal by Andersen is a leading manufacturer of windows and doors, committed to providing exceptional customer satisfaction through its hassle-free process.Our team works closely with homeowners to design and install customized windows that enhance energy efficiency and beauty.The company's robust limited warranty ensures that customers...


  • Canonsburg, Pennsylvania, United States Olympus Energy LLC Full time

    We are looking for a highly motivated and experienced Health and Environmental Specialist to join our team. This role offers a competitive salary of $80,000 - $105,000 per year, depending on experience.About the Job:The successful candidate will be responsible for ensuring the health, safety, and environmental (HSE) standards are upheld at all times. This...


  • Canonsburg, Pennsylvania, United States RPS Full time

    We're looking for a skilled Insurance Business Development Specialist to join our team at Risk Placement Services.About the RoleAs an Insurance Business Development Specialist, you will play a critical role in developing and maintaining relationships with insurance agents and brokers. Your primary responsibility will be to receive and process submissions for...