Senior Living Operations Manager Licensing

4 weeks ago

Hickory, United States Indigo Hall Full time

About our community (Corporate Positions)

We provide management services to exceptional senior living communities, personalizing in the approach of ensuring every resident has their specific needs met at every stage. We strive daily to create the best life for all we serve.

Position Overview:

The Senior Operations Manager for Senior Living Licensing and Launch is a crucial leadership role responsible for orchestrating and overseeing the end-to-end process of obtaining licenses and successfully launching new senior living communities. This role demands exceptional project management skills, regulatory knowledge, and the ability to collaborate effectively with cross-functional teams, ensuring the timely and compliant opening of new facilities.

Key Responsibilities:

Licensing Strategy and Compliance:

* Develop and execute a comprehensive strategy for obtaining required licenses, permits, and certifications for new senior living communities.
* Stay abreast of relevant regulations, zoning ordinances, and legal requirements to ensure full compliance throughout the licensing process.
* Coordinate with legal and regulatory experts to navigate complex licensing procedures and address any compliance issues.

Project Planning and Execution:

* Develop detailed project plans, outlining key milestones, timelines, resource allocation, and responsibilities for licensing and facility launch.
* Collaborate closely with internal teams, architects, contractors, and external partners to ensure seamless execution of project activities.
* Monitor project progress, identify potential risks, and implement mitigation strategies to maintain project schedule and quality standards.

Cross-functional Collaboration:

* Engage with various departments, including legal, operations, finance, and marketing, to align strategies and ensure a smooth transition from licensing to facility launch.
* Facilitate effective communication and collaboration among team members, ensuring a unified approach toward achieving project goals.

Regulatory Documentation and Approvals:

* Prepare, review, and submit all necessary documentation and applications required for licensing and regulatory approvals.
* Work closely with regulatory agencies, authorities, and inspectors to address inquiries, provide information, and facilitate site visits as needed.

Stakeholder Management:

* Act as the primary point of contact for internal and external stakeholders involved in the licensing and launch process.
* Provide regular updates to senior management, project sponsors, and key stakeholders on project status, challenges, and milestones.

Budget and Resource Management:

* Manage project budgets, track expenditures, and ensure cost-effective allocation of resources throughout the licensing and launch phases.
* Identify potential cost-saving opportunities and manage financial aspects of the project.

Quality Assurance and Risk Mitigation:

* Implement quality assurance measures to ensure that the new senior living communities meet regulatory standards and organizational expectations.
* Proactively identify project risks and issues, develop mitigation plans, and address challenges that may arise during the licensing and launch phases.

Benefits:

* Competitive Wage Package (pay rate is based on experience)
* Work/Life Balance
* Paid orientation/training
* Benefits (major medical, dental, vision, short/long-term disability, accident, critical illness, life insurance)
* Refer a Friend Program (for Communities Only)
* Paid time off and paid holidays

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