Event Logistics Student Assistant
2 weeks ago
Under the supervision of the Assistant Coordinator - Event Logistics, the Event Logistics Student Assistant is responsible for assisting with the clerical, staff, and customer service functions associated with the event management process. The Event Logistics Student Assistant supports the Assistant Coordinator - Event Logistics with all aspects of event logistics.
Duties include: Generate production schedules, contact clients to ascertain event details, and make room diagrams. Communicate policies, amenities, services and rates. Collaborate with clients, ASI event support staff, including audio visual and event operations, to ensure customer satisfaction. Assist with reservation related billing and estimates. Send after event surveys, analyze customer satisfaction, prepare, and present findings. Maintain related files and records. Propose ideas to improve provided services and event quality. The Event Logistics Student Assistant should possess a keen eye for detail and the ability to handle a high volume of events, while providing outstanding and courteous service -resulting in high customer satisfaction.
ASI is committed to supporting the aspirations of the University Learning Objectives. Our employees are expected to make reasoned decisions based on ethics, respect for diversity, and an awareness of issues of sustainability. Additionally, they will work productively as individuals and in groups while communicating effectively.
Requirements
Educational Requirements and Qualifying Experience
- Must be a currently enrolled student at Cal Poly with a minimum of 6 units Graduate students must carry 4 units.
- Reliable, self-motivated, takes initiative and works well with minimum supervision.
- Ability to perform multiple tasks simultaneously.
- Experience working in a high volume, fast paced environment.
- Ability to be flexible and adapt to change.
- Demonstrate a high level of attention to detail with excellent spelling, grammar, and editing skills
- Ability to be highly organized.
- Ability to make routine decisions based on specific criteria/guidelines and apply judgment in performing work assignments.
- Ability to provide outstanding customer service to a diverse student, staff, and faculty population
- Ability to maintain confidentiality.
- Excellent oral and written communications skills.
- Windows-based computer knowledge and skills.
- Competency in Live 25 Pro (University's scheduling software), One Drive and Social Tables preferred.
- None
- Assist in the management of events from a "customer experience" perspective.
- Respond directly to and addressing participant/customer concerns and problems.
- Provide assistance and back-up to the Assistant Coordinator-Event Logistics with all aspects of ASI reservations and event support.
- Work well under pressure/meet deadlines/excellent time management skills.
- Ability to manage multiple projects.
- Exercise good judgment, work independently with minimal supervision.
- Be resourceful and can research data to find answers independently.
- Coordinate with various ASI areas to ensure the customer needs are met.
- Ensure compliance with University and ASI policies in providing event information users of ASI managed facilities.
- Communicate facility - policies, procedures and costs.
- Work with customer to coordinate event details, including scheduling, room diagrams, room set-up, audio visual needs and other event details as needed.
- Assist in all aspects of event preparation including identifying issues of location, food service, parking, publicity, risk management, and educate users on ASI, and University policies and procedures.
- Answer routine policy related questions.
- Processes and distribute reports via the 25 Live Pro scheduling software.
- Compile and assemble the monthly billing information for the Event Management Department.
- Provide general office assistance (word processing, filing, mail preparation, etc.).
- Provide positive public relations, program promotion, and policy education to participants.
- Adhere to all ASI departmental policies and procedures.
- Assist with special projects that support the various ASI programs and service areas.
- Awareness of safety concerns and risk management.
- Awareness of and appreciation for individual uniqueness and diversity.
- Attend all mandatory meetings.
- Recommend and support practices intended to eliminate racial, gender, or any other form of bias in processes, policies, and procedures.
- Demonstrate awareness of one's own biases, comfort levels, and various aspects of diversity, equity, and inclusion (DEI).
- Demonstrate effort to understand each person's individual and collective role in creating inclusive environments.
- Participate in trainings and activities provided by ASI as it relates to diversity, equity, and inclusion.
- The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in ASI policy as a condition of their employment.
- Other duties as assigned.
Employment with this organization is of an "at will" nature, which means that the employee may resign at any time and ASI may discharge the employee at any time with or without cause.
Benefits
Compensation and Hours
- Hourly Pay Rate: $16.00 per hour; maximum 20 hours per week.
- Hourly Pay Range: $16.00 per hour - $16.00 per hour
Requires a minimum of 3 consecutive quarters
Position accepting applications until 5/27/2024
The Associated Students, Inc. is an Equal Opportunity Employer.
Date revised: 04/13/2020
-
Event Logistics Student Assistant
3 weeks ago
San Luis Obispo, United States Associated Students, Inc. Full timeJob DescriptionJob DescriptionDefinition and PurposeUnder the supervision of the Assistant Coordinator - Event Logistics, the Event Logistics Student Assistant is responsible for assisting with the clerical, staff, and customer service functions associated with the event management process. The Event Logistics Student Assistant supports the Assistant...
-
Event Operations Office Student Assistant
1 month ago
San Luis Obispo, United States Associated Students, Inc. Full timeJob DescriptionJob DescriptionDefinition and PurposeUnder the supervision of the Coordinator – Event Management, the Event Operations Office Assistant is responsible for assisting with the clerical and staffing functions associated with the Event Operations and Audio Visual Department. The Event Operations Office Assistant handles a high volume of diverse...
-
Event Operations Office Student Assistant
4 weeks ago
San Luis Obispo, United States Associated Students, Inc. Full timeDefinition and PurposeUnder the supervision of the Coordinator – Event Management, the Event Operations Office Assistant is responsible for assisting with the clerical and staffing functions associated with the Event Operations and Audio Visual Department. The Event Operations Office Assistant handles a high volume of diverse requests and is expected to...
-
Audio Visual Student Assistant
1 month ago
San Luis Obispo, United States Associated Students, Inc. Full timeJob DescriptionJob DescriptionDefinition and PurposeUnder the supervision of the Coordinator – Event Management, the Audio Visual Student Assistant is responsible for the operation and maintenance of all ASI Audio Visual Services. The Audio Visual function continues to be a major part of the services in ASI managed facilities. This department provides the...
-
Event Services Assistant
2 months ago
San Jose, United States Student Union - SJSU Full timeUnder the direct supervision of the Scheduling Supervisor, the Event Service Assistant provides administrative support and works with various student organizations and university departments in answering question about events and services provided, s Service Assistant, Event, Assistant, Data Entry, Education, Staff
-
Events Coordinator
1 month ago
San Luis Obispo, United States California Polytechnic State University Full timeReporting to the Assistant Dean of Strategic Initiatives, Communications and Student Leadership, this position designs and executes events, meetings and experiences that engage and positively impact a broad group of stakeholders. Department Summary T Events Coordinator, Coordinator, Business Services
-
Student Photographer/Videographer
4 weeks ago
San Luis Obispo, United States Associated Students, Inc. Full timeJob DescriptionJob DescriptionDefinition and PurposeUnder the supervision of the Assistant Coordinator—Marketing (Creative Operations) the Student Photographer/Videographer is responsible for capturing images of ASI events, activities, managed facilities, program areas, and program participants who use them. This creative and self-motivated position must...
-
Frontline Services Student Assistant
2 months ago
San Luis Obispo, United States Associated Students, Inc. Full timeJob DescriptionJob DescriptionDefinition and PurposeThe Frontline Services Assistant in the ASI Business Office assists in the management of the reception area and performing customer service functions. The Frontline Services Assistant handles a high volume of diverse requests and is expected to be a resource to all customers. The emphasis of this position...
-
Children's Center Student Assistant
2 months ago
San Luis Obispo, United States Associated Students, Inc. Full timeJob DescriptionJob DescriptionDefinition and PurposeUnder the supervision of the Teaching or Administrative Staff, the Children’s Center Assistant’s role is to help the core teacher coordinate the Center’s program for children and parents or to assist administrative staff with office operations. If working in the classroom the student will assist the...
-
Children's Center Student Assistant
2 months ago
San Luis Obispo, United States Associated Students, Inc. Full timeJob DescriptionJob DescriptionDefinition and PurposeUnder the supervision of the Teaching or Administrative Staff, the Children’s Center Assistant’s role is to help the core teacher coordinate the Center’s program for children and parents or to assist administrative staff with office operations. If working in the classroom the student will assist the...
-
Children's Center Student Assistant
1 day ago
San Luis Obispo, United States Associated Students, Inc. Full timeJob DescriptionJob DescriptionDefinition and PurposeUnder the supervision of the Teaching or Administrative Staff, the Children’s Center Assistant’s role is to help the core teacher coordinate the Center’s program for children and parents or to assist administrative staff with office operations. If working in the classroom the student will assist the...
-
San Luis Obispo, United States Cal Poly Partners Full timeThis position will perform a wide range of executive and program management functions of broad scope and complexity for the California Center for Construction Education (CCCE). The primary purpose of the CCCE is to serve as an educational outreach unit designed to provide practitioner education, applied research services, and consultation to the design and...
-
San Luis Obispo, United States Cal Poly Partners Full timeThis position will perform a wide range of executive and program management functions of broad scope and complexity for the California Center for Construction Education (CCCE). The primary purpose of the CCCE is to serve as an educational outreach unit designed to provide practitioner education, applied research services, and consultation to the design and...
-
San Luis Obispo, United States Cal Poly Partners Full timeThis position will perform a wide range of executive and program management functions of broad scope and complexity for the California Center for Construction Education (CCCE). The primary purpose of the CCCE is to serve as an educational outreach unit designed to provide practitioner education, applied research services, and consultation to the design and...
-
Food Service Student Assistant
2 months ago
San Luis Obispo, United States Associated Students Inc Full timeDefinition and Purpose The Food Service Student is a part-time, non-benefited position working with a Federal and State funded Childcare Food Program (CACFP) and is under the direct supervision of the Food Program Supervisor. Requirements Educational and Qualifying Experience, Skills, Licenses, Credentials Must be a currently enrolled student at Cal Poly...
-
Food Service Student Assistant
2 months ago
San Luis Obispo, United States Associated Students, Inc. Full timeJob DescriptionJob DescriptionDefinition and PurposeThe Food Service Student is a part-time, non-benefited position working with a Federal and State funded Childcare Food Program (CACFP) and is under the direct supervision of the Food Program Supervisor.RequirementsEducational and Qualifying Experience, Skills, Licenses, CredentialsMust be a currently...
-
Food Service Student Assistant
2 months ago
San Luis Obispo, United States Associated Students, Inc. Full timeDefinition and PurposeThe Food Service Student is a part-time, non-benefited position working with a Federal and State funded Childcare Food Program (CACFP) and is under the direct supervision of the Food Program Supervisor.RequirementsEducational and Qualifying Experience, Skills, Licenses, Credentials Must be a currently enrolled student at Cal Poly with a...
-
Food Service Student Assistant
2 weeks ago
San Luis Obispo, United States Associated Students, Inc. Full timeDefinition and PurposeThe Food Service Student is a part-time, non-benefited position working with a Federal and State funded Childcare Food Program (CACFP) and is under the direct supervision of the Food Program Supervisor.RequirementsEducational and Qualifying Experience, Skills, Licenses, Credentials Must be a currently enrolled student at Cal Poly with a...
-
Food Service Student Assistant
2 weeks ago
San Luis Obispo, United States Associated Students, Inc. Full timeJob DescriptionJob DescriptionDefinition and PurposeThe Food Service Student is a part-time, non-benefited position working with a Federal and State funded Childcare Food Program (CACFP) and is under the direct supervision of the Food Program Supervisor.RequirementsEducational and Qualifying Experience, Skills, Licenses, CredentialsMust be a currently...
-
Food Service Student Assistant
2 weeks ago
San Luis Obispo, United States Associated Students Inc Full timeDefinition and Purpose The Food Service Student is a part-time, non-benefited position working with a Federal and State funded Childcare Food Program (CACFP) and is under the direct supervision of the Food Program Supervisor. Requirements Educational and Qualifying Experience, Skills, Licenses, Credentials Must be a currently enrolled student at Cal Poly...