After Hours Coordinator

3 weeks ago

Wichita, United States Saint Francis Ministries Full time
Job Description

The Afterhours Coordinator will efficiently coordinate direct services to children after hours, ensuring the following functions are completed efficiently; communications, placements, transportation needs, ensuring the needs of the youth's needs are met at night and provide crisis support.

  • Manage afternoon and even huddle to ensure smooth transition of children from 1st to 2nd shift, and 2nd to 3rd shift.
  • Provides crisis management, de-escalation, parenting skills, and behavior management via phone.
  • Assesses safety for children and adults, including Saint Francis Ministries staff.
  • Develops short term safety plans to re-solve crisis situations.
  • Informs Leadership immediately of Significant Events.
  • Works with internal and external partners to access supports to the child/family during a time of crisis.
  • Coordinates transportation arrangements for multiple youth in a timely and efficient manner.
  • Works in conjunction with Foster Care Homes Workers to locate out of home placements, planned and/or emergency, referred to the program by DCF.
  • Notifies afterhours Support Worker when appropriate afterhours placement is found
  • Ensures all children being transported to placement have blue book, medications, and belongings.
  • Documents information and completes all necessary Saint Francis Ministries forms according to timelines.
  • Frequent communication/coordination with After Hours Supervisor, After Hours Support Workers and other Afterhours Coordinators during crisis situations.
  • Tracks on call situations handled by local offices.
  • Helps to manage on youth care support worker schedule in a fair and efficient manner.
  • Reports critical incidents to DCF verbally within 12 hours, written within 24 hours.
  • Implements Saint Francis Ministries policies and follows directives as required. Follows and adheres to all pertinent Saint Francis Ministries Standard Operating Procedures (SOP's), rules, personnel policies, and procedures; related accreditation and licensure standards; and federal, state, and local rules, statutes, regulation, and contractual terms.
  • Is knowledgeable of and follows all safety procedures.
  • Reports unusual incidents through appropriate Risk Management, clinical and safety channels.
  • Ensures clients' rights are protected.

Requirements

  • Prefer Bachelor's degree in Human Services field from an accredited university preferably in the Human Services field
  • Must be 21 years of age.
  • Must pass a drug screen, MVR, KBI, Child Abuse and Neglect Central Registry Clearance check and an Adult Registry check.
  • FBI Fingerprint check
  • Lifting requirement of 50 pounds.
  • Must have valid driver's license, acceptable driving record and reliable transportation
  • Prefer two years' experience working children and families.
  • Mandated reporter.
  • Receives training in trauma informed practice and incorporates knowledge in day-to-day practice.
  • Ability to answer and respond to calls in a timely manner.
  • Must be able to provide excellent customer service and work with individuals to de-escalate crisis situations over the phone.
  • Ability to work flexible schedule, including evenings, weekends, and early mornings.
  • Flexible to changing situations, staff, and client.
  • Ability to engage families in working relationships and sensitive to their needs.
  • Understanding of child and adolescent development
  • Demonstrates effective written and verbal communication skills.
  • Must be a team player.
  • Handles multiple priorities.
  • Independent discretion/decision making within the scope and responsibility of the position.
  • Manages emotions and can make decisions under pressure.
  • Manages stress appropriately.
  • Works effectively near others and/or in a distracting environment.
  • Demonstrate strong organizational skills.
  • Ability to work with diverse population.
  • Understands practices Universal Precautions

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