Assistant Golf Professional

4 weeks ago


Palm Desert, United States Troon Golf, L.L.C. Full time

Classic Club is excited to announce the exceptional career opportunity of Assistant Golf Professional/Tournament Coordinator. Qualified candidates will have experience as assistant golf professionals, thrive in a hospitality environment, and be highly focused on providing superior service

Pay Range: $19.5 - $20

Summary:

The Assistant Golf Professional/Tournament Coordinator is a key member of the golf operations team at the property and assists the 1st Assistant Golf Professional and/or Head Golf Professional in managing all golf and golf-related activities at the facility. Provides a positive, high level of service to customers by working with each tournament group to ensure successful completion of the event.

Qualifications, Knowledge and Skill Requirements:

* 1-2 years golf industry experience preferred


* College degree (PGM) preferred


* PGA Member or Apprentice


* Must have strong customer/guest orientation


* Must have strong communication skills


* Highly polished interpersonal skills, with the ability to connect with people easily and quickly


* Must acquire basic computer skills


* Must be dependable


* Coordinates each tournament or event from the initial planning stages until the completion of the event.
* Advises the Director of Golf, General Manager, Head Golf Professional, and Superintendent of future events in order to facilitate proper coordination of special set-up requirements and staffing levels. Generates monthly calendar of events for management review.
* Develops and maintains contacts (new groups, previous groups, local businesses, civic organizations, and charity groups) to promote tournament venues.
* Schedules and maintains tee times for members, groups and individual play.
* Maintains accurate records for all groups and tournaments.
* Coordinates inter-departmental support for all tournaments (i.e. golf services, golf shop, food and beverage, etc).
* Works with customers to promote events, sell logo merchandise, and coordinate other golf services.
* Prepares and distributes information pertaining to tournaments, critical dates and course closures to members, groups, and individuals.
* Assists with the registration of golfers for tournaments.
* Administers tournaments in conjunction with facility tournament manual.
* Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
* Manages department members that may include, but is not limited to: Group Sales Associate.
* Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses.
* Performs other duties as required.

Position Responsibilities:

* Assist in managing facility and staff


* Process customer reservations for guests of the golf course


* Assist in coordinating of individual, group, and tournament play as directed by the 1st Assistant Golf Professional and/or Head Golf Professional


* Assumes 1st Assistant golf professional's duties in his or her absence


* Produce daily reports related to rounds, sales, etc. for management


* Works closely with Marshall and Starter to monitor all aspects of play including starting, monitoring pace of play, safety on the course and golf course markings


* Provides customer service to arriving guests to help expedite check-in process


* Perform other duties as assigned by supervisor or manager


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