Dispatch and Operation Support Supervisor

1 week ago

Brooklyn, United States Beacon Mobility Full time

Leesel Transportation Corp.

The Dispatch/Operations Support Specialist oversees daily transportation operations by coordinating bus routes, monitoring real-time bus movements, and supporting school bus drivers. They ensure the smooth, timely, and safe transportation of students, assist with route planning, and act as the first point of contact for any issues or emergencies. The specialist may also handle administrative tasks and collaborate with different teams within the company.

Key Responsibilities:

Dispatch Operations:

* Communicate with bus drivers to ensure timely route assignments, on-time performance, and adherence to schedules.
* Respond to real-time issues, including delays, breakdowns, accidents, or weather conditions, and take corrective actions.
* Maintain clear, continuous communication with school personnel and parents regarding delays, route changes, or emergencies.
* Monitor fleet movement through GPS tracking systems and other tools to ensure drivers are following designated routes and safety protocols.

Route Management:

* Assist in the planning, optimization, and adjustment of bus routes based on student needs, traffic conditions, or other factors.
* Reassign routes or drivers when necessary to cover absences or unexpected changes.
* Review and adjust routes during the school year to improve efficiency or address any safety concerns.

Driver Support:

* Serve as the primary point of contact for bus drivers to answer questions, provide instructions, and resolve concerns.
* Ensure drivers are up-to-date on policies, procedures, safety protocols, and route changes.
* Support driver training initiatives, especially regarding safety, student management, and vehicle maintenance issues.

Emergency Response:

* Coordinate emergency protocols in the event of accidents, breakdowns, or other incidents, ensuring the safety of students and staff.
* Maintain contact with local authorities and emergency services when required.

Customer Service:

* Address inquiries and complaints from parents, school personnel, and the community in a professional and timely manner.
* Provide regular communication and updates regarding any significant operational changes or emergencies.

Administrative Tasks:

* Maintain accurate records of routes, schedules, driver assignments, and vehicle maintenance logs.
* Compile reports related to performance metrics, delays, incidents, or other relevant transportation data.
* Assist in scheduling driver shifts and managing time-off requests.

Compliance and Safety:

* Ensure compliance with all local, state, and federal transportation regulations, including safety standards for school buses.
* Support ongoing safety initiatives, including assisting with inspections and audits.
* Collaborate with the safety team to review incidents and suggest improvements.

Technology Utilization:

* Operate and troubleshoot dispatch software, GPS tracking systems, and other technological tools used in fleet management.
* Use tools like Lytx (if applicable) to monitor driver behavior and improve safety and efficiency.

Qualifications:

* High school diploma or equivalent required; additional education in transportation management or logistics preferred.
* 2+ years of experience in a transportation or logistics role, preferably within a school bus or public transportation environment.
* Familiarity with dispatching, route planning, and GPS tracking software.
* Strong communication skills, both written and verbal, with the ability to handle multiple tasks in a fast-paced environment.
* Problem-solving skills and the ability to make quick decisions under pressure.
* Knowledge of local, state, and federal transportation laws and regulations, particularly those related to school buses.
* Ability to work flexible hours, including early mornings or late evenings, as needed.
* Bilingual in Spanish or Creole

Starting Annual Salary: $62,400.00

Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Leesel Transportation is a Special and Regular Education Transportation provider in the New York City area. Headquartered in The Bronx, we serve the NYC Department of Education, as well as some other NYC pre-K and private school programs. Our caring and passionate team makes a difference every day in our students' lives because we truly love what we do.

  • Calltaker / Dispatcher in Training

    4 weeks ago

    Brooklyn, United States Assist Ambulance Full time

    Assist is looking for EMTs to join our Communications Department as a calltaker/dispatcher in training! Assist Ambulance is a New York City EMS agency offering a full range of emergency medical and transportation services throughout the five boroughs. Assist has a proud 30 year history of providing these services to the diverse and vibrant communities of...

  • Emergency Medical Dispatcher

    7 days ago

    Brooklyn, New York, United States Assist Ambulance Full time

    Assist Ambulance, a renowned New York City EMS agency, is seeking an EMT to join its Communications Department as an emergency medical dispatcher. With a proud 30-year history of providing emergency medical and transportation services throughout the five boroughs, Assist has established itself as a trusted provider of high-quality care.About the RoleThis...

  • Operations Supervisor

    1 month ago

    Brooklyn, United States Aspen Dental Full time

    Job DescriptionAt Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Supervisor, which at Aspen Dental we call...

  • Maintenance Supervisor II

    4 weeks ago

    Brooklyn, United States Breaking Ground Full time

    Maintenance Supervisor II The Schermerhorn, 160 Schermerhorn Street, Brooklyn, New York, United States of America Req #2695 Monday, October 21, 2024 ABOUT US: - We believe that everyone deserves a home! Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing...

  • Maintenance Operations Coordinator

    4 days ago

    Brooklyn, New York, United States Breaking Ground Full time

    The Maintenance Supervisor I will oversee day-to-day building operations, supervising maintenance staff, and ensuring a structurally safe, clean, and well-maintained environment for residents.Key responsibilities include:Managing day-to-day building functions and supervising maintenance and housekeeping staffEnsuring building is event-ready maintained and...

  • Maintenance Operations Manager II

    3 weeks ago

    Brooklyn, New York, United States Breaking Ground Full time

    About the RoleThe Maintenance Supervisor II will oversee the day-to-day building operations, including direct supervision of the maintenance staff. This position directly impacts the quality of life of all tenants by providing a structurally safe, exceptionally clean, and highly maintained environment.Key ResponsibilitiesManage day-to-day building functions...

  • Operations Supervisor

    3 hours ago

    Brooklyn, United States Urban Recovery Full time

    DescriptionSurfpoint Recovery is a cutting edge substance-use-disorder (SUD) treatment center located in Coney Island, Brooklyn NY. We are an OASAS-licensed and CARF-certified Center of Excellence. Surfpoint Recovery offers inpatient detox, withdrawal, and stabilization services, as well as inpatient rehabilitation services for individuals with substance use...

  • Centralized Indexing Unit Operations Supervisor

    1 week ago

    Brooklyn, New York, United States New York City, NY Full time

    Job Summary:We are seeking a highly skilled and experienced Centralized Indexing Unit Operations Supervisor to join our team in New York City, NY.About Us:Family Independence Administration's provides temporary help to individuals and families with social service and economic needs to assist them in reaching self-sufficiency via essential and diverse...

  • E-Commerce Supervisor

    1 week ago

    Brooklyn, United States Whole Foods Full time

    At Whole Foods Market, we're working to nourish people and the planet. We're committed to providing record-setting grocery delivery services to our Whole Foods Market On Amazon (WFMOA) customers. This fast-growing program requires talented, resilient, and purpose-driven teams who are passionate about our quality products and great customer service. We think...

  • Recycling Operations Supervisor

    1 week ago

    Brooklyn, New York, United States Balcones Recycling Full time

    About the RoleAt Balcones Recycling, we are seeking a skilled and motivated Shift Supervisor to join our team in Brooklyn, NY. This is a full-time opportunity that offers a competitive salary of $70,000 annually.The successful candidate will be responsible for supervising and coordinating activities of workers engaged in operating machines that process...

  • Waste Collection Roll-Off Driver

    3 months ago

    Brooklyn, United States Interstate Waste Services Full time

    OverviewAction Carting Environmental Services/ Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, Pennsylvania, and Ohio. We cater to a diverse range of industrial, medical, and commercial customers....

  • Waste Collection Roll-Off Driver

    4 days ago

    Brooklyn, United States Interstate Waste Services Full time

    OverviewAction Carting Environmental Services/ Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, Pennsylvania, and Ohio. We cater to a diverse range of industrial, medical, and commercial customers....

  • Shift Supervisor

    2 weeks ago

    Brooklyn, New York, United States SAINT PAULS INC Full time

    Job Summary:This position is responsible for overseeing the daily operations of a homeless residential facility. The Shift Supervisor will be responsible for ensuring the general welfare, security, and safety of residents, staff, and facilities.

  • Waste Collection Driver

    2 weeks ago

    Brooklyn, New York, United States Interstate Waste Services Full time

    About the JobInterstate Waste Services is seeking a skilled Waste Collection Roll-Off Driver to join our team. As a Roll-Off Driver, you will be responsible for safely operating a Roll-Off Truck, transporting waste and recyclable materials to disposal, transfer, or recycle facilities.Key ResponsibilitiesMonitor and report safety and service-related issues,...

  • Operations Specialist

    3 days ago

    Brooklyn, United States wm Full time

    What is the value of a WM job? The value of a WM job is more than a paycheck . It’s a way to create opportunities for you and your family. We Are Stable: Our WM team is home every day, and our team members perform essential and meaningful work. Who are we? #WeAreWM Ready to roll with us? Click Apply to join the WM (formerly Waste Management) team...

  • Overnight Waste Collection Driver

    7 days ago

    Brooklyn, New York, United States Interstate Waste Services Full time

    Job Title: Overnight Waste Collection CDL DriverWe are seeking a skilled and experienced CDL Driver to join our team at Interstate Waste Services. As a key member of our operations team, you will be responsible for safely operating a rear-loading truck, collecting waste and recyclable materials, and transporting them to disposal or recycling...

  • Overnight Waste Collection CDL Driver

    4 months ago

    Brooklyn, United States Interstate Waste Services Full time

    Overview: Action Carting Environmental Services/ Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, Pennsylvania, and Ohio. We cater to a diverse range of industrial, medical, and commercial customers....

  • Operations Supervisor

    4 weeks ago

    new york city (brooklyn), United States Aspen Dental Full time

    Job DescriptionAt Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Supervisor, which at Aspen Dental we call...

  • Operations Supervisor

    1 month ago

    new york city (brooklyn), United States Aspen Dental Full time

    Job DescriptionAt Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Supervisor, which at Aspen Dental we call...

  • Operations Manager

    1 week ago

    Brooklyn, United States PDI Health Full time

    We're seeking a collaborative and dynamic Operations Manager to join our team and oversee the day-to-day management of our portable X-ray and ultrasound technologists across New York State. This role is pivotal in ensuring our technologists can work smoothly, efficiently, and productively while serving as the essential link between technical staff and the...