Dispatcher

1 month ago

Wylie, United States Rescue Restoration Full time
Our vision: We exist to enrich the lives of those around us.

What makes Rescue Restoration a fantastic company to work for? When you join Rescue Restoration, you will be a part of a fast-growing organization that values having a healthy, balanced home and work life, faith in something greater than yourself, and an attitude of excellence. Rescue Restoration is Dallas Fort Worth's most trusted expert in water, fire, and mold remediation. We specialize in providing a white glove service to our clients in need of assistance in these areas. If you like working with high-performing, driven, passionate people in a supportive environment, then Rescue is the place for you

Job Title: Dispatcher

WHAT YOU WILL DO:
  • Effectively communicate with customers and handle any questions or needs they may have
  • Organize and assign calls to technicians and dispatch technicians to the correct location
  • Book and reschedule calls when necessary
  • Build installs and book estimates
  • Debrief calls and input all information from calls into the Customer Relationship Management tool (CRM)
  • Develop the necessary skills to navigate SuccessWare and utilize it properly (prior knowledge of this is preferred)

WHAT YOU WILL NEED:
  • High School Diploma or GED
  • One year of dispatch work experience preferred
  • Customer service and phone experience required
  • Excellent communication and intermediate Excel skills
  • Required 40+ WPM

WHO YOU ARE:
  • Team player attitude, solid work ethic, willing to pitch in where needed
  • Uphold strong customer service orientation with a demonstrated desire to exceed expectations
  • A high performer with a talent to influence and lead
  • Ability to communicate with all levels of the organization and with external candidates
  • Problem solver, able to troubleshoot issues independently and drive them to closure with minimal supervision
  • Comfortable in a fast-paced environment and in dealing with ambiguity
  • Technically capable, excellent communicator, and a desire to improve processes

WHY YOU'LL LOVE WORKING HERE:
  • Opportunity to be a part of a team that cares about your personal life just as much as your professional life
  • You like having fun and being a part of an awesome work family
  • Opportunities for growth and development
  • Discount on company services for you and your family and friends
  • Amazing benefits: 401(k), paid holidays, discounted CrossFit membership and peloton bike access, quarterly company family meetings & many other fun activities

  • HVAC Branch Manager

    2 months ago

    Wylie, United States CoolSys - Refrigeration and HVAC Systems Full time

    Overview: With over 150 years of experience, and headquartered in Southern CA,?CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting.?CoolSys serves customers in the...

  • Cleaning and Restoration Operations Manager

    4 weeks ago

    Wylie, United States Voda Cleaning & Restoration of Garland-Richardson Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceCompetitive salaryPaid time offTraining & developmentPosition Summary/PurposeThis is a high potential opportunity with clear growth prospects for the right candidate. The ideal candidate will demonstrate a desire to grow, build teams and relationships.Achieve exceptional customer satisfaction...

  • Cleaning and Restoration Operations Manager

    4 weeks ago

    Wylie, United States Voda Cleaning & Restoration of Garland-Richardson Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceCompetitive salaryPaid time offTraining & developmentPosition Summary/PurposeThis is a high potential opportunity with clear growth prospects for the right candidate. The ideal candidate will demonstrate a desire to grow, build teams and relationships.Achieve exceptional customer satisfaction...

  • CDL-A Company Truck Driver

    5 days ago

    Wylie, United States TransForce Inc. Full time

    Job InfoJob Location: Wylie, TXRoute Type: RegionalEquipment: Dry VanTransmission Type: AutomaticJob RequirementsCDL Class: CDL AExperience: 6+ monthsAdditional InformationCDL-A COMPANY TRUCK DRIVERS, WE HAVE WHAT MATTERS MOST TO YOU!MULTIPLE HOME TIME OPTIONSTOP PAY and INDUSTRY LEADING BENEFITSQUALITY EQUIPMENTEXCELLENT COMPANY CULTURECDL-A truck drivers...

  • CDL A OTR Dry Van Driver job in Allen TX 25% Per Load

    1 month ago

    Wylie, United States TransForce Inc. Full time

    Job InfoJob Location: Allen, TXRoute Type: OTRType of Assignment: DedicatedEquipment: Dry VanTransmission Type: AutomaticJob RequirementsCDL Class: CDL AExperience: 0+ (includes CDL students)Handling: Drop and hook, No-touch freight, Live unloading, Live loadingAdditional InformationJob Posting: CDL Driver – Azotus Trucking and Logistics Services LLCAbout...

  • CDL-A Company Truck Driver

    4 weeks ago

    Wylie, United States TransForce Inc. Full time

    Job InfoJob Location: Wylie, TXRoute Type: RegionalEquipment: Dry VanTransmission Type: AutomaticJob RequirementsCDL Class: CDL AExperience: 6+ monthsAdditional InformationCDL-A COMPANY TRUCK DRIVERS, WE HAVE WHAT MATTERS MOST TO YOU!MULTIPLE HOME TIME OPTIONSTOP PAY and INDUSTRY LEADING BENEFITSQUALITY EQUIPMENTEXCELLENT COMPANY CULTURECDL-A truck drivers...

  • CDL-A Company Truck Driver

    3 weeks ago

    Wylie, United States TransForce Inc. Full time

    Job InfoJob Location: Wylie, TXRoute Type: RegionalEquipment: Dry VanTransmission Type: AutomaticJob RequirementsCDL Class: CDL AExperience: 6+ monthsAdditional InformationCDL-A COMPANY TRUCK DRIVERS, WE HAVE WHAT MATTERS MOST TO YOU!MULTIPLE HOME TIME OPTIONSTOP PAY and INDUSTRY LEADING BENEFITSQUALITY EQUIPMENTEXCELLENT COMPANY CULTURECDL-A truck drivers...

  • CDL-A Company Truck Driver

    3 weeks ago

    Wylie, United States TransForce Inc. Full time

    Job InfoJob Location: Wylie, TXRoute Type: RegionalEquipment: Dry VanTransmission Type: AutomaticJob RequirementsCDL Class: CDL AExperience: 6+ monthsAdditional InformationCDL-A COMPANY TRUCK DRIVERS, WE HAVE WHAT MATTERS MOST TO YOU!MULTIPLE HOME TIME OPTIONSTOP PAY and INDUSTRY LEADING BENEFITSQUALITY EQUIPMENTEXCELLENT COMPANY CULTURECDL-A truck drivers...

  • CDL-A Company Truck Driver

    4 weeks ago

    Wylie, United States TransForce Inc. Full time

    Job InfoJob Location: Wylie, TXRoute Type: RegionalEquipment: Dry VanTransmission Type: AutomaticJob RequirementsCDL Class: CDL AExperience: 6+ monthsAdditional InformationCDL-A COMPANY TRUCK DRIVERS, WE HAVE WHAT MATTERS MOST TO YOU!MULTIPLE HOME TIME OPTIONSTOP PAY and INDUSTRY LEADING BENEFITSQUALITY EQUIPMENTEXCELLENT COMPANY CULTURECDL-A truck drivers...

  • CDL-A Company Truck Driver

    2 months ago

    Wylie, United States TransForce Inc. Full time

    Job InfoJob Location: Wylie, TXRoute Type: RegionalEquipment: Dry VanTransmission Type: AutomaticJob RequirementsCDL Class: CDL AExperience: 6+ monthsAdditional InformationCDL-A COMPANY TRUCK DRIVERS, WE HAVE WHAT MATTERS MOST TO YOU!MULTIPLE HOME TIME OPTIONSTOP PAY and INDUSTRY LEADING BENEFITSQUALITY EQUIPMENTEXCELLENT COMPANY CULTURECDL-A truck drivers...

  • CDL-A Company Truck Driver

    5 days ago

    Wylie, United States TransForce Inc. Full time

    Job DescriptionJob InfoJob Location: Wylie, TXRoute Type: RegionalEquipment: Dry VanTransmission Type: AutomaticJob RequirementsCDL Class: CDL AExperience: 6+ monthsAdditional InformationCDL-A COMPANY TRUCK DRIVERS, WE HAVE WHAT MATTERS MOST TO YOU!MULTIPLE HOME TIME OPTIONSTOP PAY and INDUSTRY LEADING BENEFITSQUALITY EQUIPMENTEXCELLENT COMPANY CULTURECDL-A...