Front Desk Clerk

5 days ago


Miami, United States Concord Hospitality Full time

Front Desk & Guest Care at Courtyard Coconut Grove

We are looking for people that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Role Responsibilities:

As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by:

* Assisting guests efficiently, courteously and professionally at all times.
* Maintain a high level of service and hospitality.
* Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner.
* Post guest charges, collect payments and follow all cash handling procedures as required by Concord.
* Handle guest mail and messages with respect to privacy and professionalism.
* Be knowledgeable of the hotel brand and various programs (travel programs, special offers).
* Be a great communicator to various departments and management on guest comments and concerns.
* Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance.
* Have full knowledge of hotel safety and emergency procedures.

Here are some reasons our associates like working for us:

Benefits (Full Time Associates only)

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.


  • Front Desk Clerk

    1 week ago


    Miami, United States MHC Equity Lifestyle Properties Full time

    With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!ELS is hiring for the position of Front Desk Clerk in Miami, Florida.What you'll do:Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.Your job...

  • Front Desk Clerk

    6 days ago


    Miami, United States MHC Equity Lifestyle Properties Full time

    With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Front Desk Clerk in Miami, Florida. What you'll do: Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident...

  • Front Desk Clerk

    6 days ago


    Miami, United States Concord Hospitality Enterprises Company Full time

    As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by:Assisting guests efficiently, courteously and professionally at all times. Maintain a high level of service and Hotel, Clerk, Front Desk, Hospitality

  • Front Desk Clerk

    1 week ago


    Miami, United States Concord Hospitality Enterprises Company Full time

    As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by:Assisting guests efficiently, courteously and professionally at all times. Maintain a high level of service and Hotel, Clerk, Front Desk, Hospitality Learn More

  • Front Desk Clerk

    6 days ago


    Miami, United States Concord Hospitality Full time

    Front Desk Agent - Hyatt Centric - South Beach We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the...

  • Front Desk Host

    2 months ago


    Miami, United States Concord Hospitality Full time

    Description Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If...

  • Front Desk Clerk

    6 months ago


    Miami Beach, United States Concord Hospitality Full time

    Front Desk Agent - Hyatt Centric - South Beach We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the...


  • Miami Beach, Florida, United States Concord Hospitality Full time

    Are you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced environment where every interaction matters? As a Front Desk Clerk at Concord Hospitality, you'll be the face of our hotel, providing warm welcomes and memorable stays to our guests.About UsWe're a company that values our associates and strives to create a fun...


  • Miami, United States The Elser Hotel & Residences Full time

    Job DescriptionThe Front Desk Coordinator is responsible for coordinating the front desk operations, including check-in, check-out, and room assignments. This role requires strong communication and organizational skills, as well as the ability to work effectively under pressure.Duties and ResponsibilitiesCoordinate front desk operations, including check-in,...


  • Miami, United States Midway Ford Miami Full time

    Job DescriptionThe Front Desk Coordinator will be responsible for coordinating front-desk activities, including distributing correspondence, redirecting phone calls, and maintaining the reception area. You will also be the primary point of contact for visitors and will require strong communication skills to provide accurate information.

  • Legal Clerk

    1 month ago


    Miami, United States Leeds Professional Resources Full time

    Our client, a well-established personal injury law firm with offices in downtown Miami, is seeking a legal clerk with strong customer service skills to join their growing practice. This position requires a candidate with a strong interest in the legal field and with front desk experience. . The firm offers a professional working environment, paid insurance,...

  • Legal Clerk

    1 month ago


    Miami, United States Leeds Professional Resources Full time

    Our client, a well-established personal injury law firm with offices in downtown Miami, is seeking a legal clerk with strong customer service skills to join their growing practice. This position requires a candidate with a strong interest in the legal field and with front desk experience. . The firm offers a professional working environment, paid insurance,...

  • Legal Clerk

    1 month ago


    miami, United States Leeds Professional Resources Full time

    Our client, a well-established personal injury law firm with offices in downtown Miami, is seeking a legal clerk with strong customer service skills to join their growing practice. This position requires a candidate with a strong interest in the legal field and with front desk experience. . The firm offers a professional working environment, paid insurance,...

  • Legal Clerk

    1 month ago


    miami, United States Leeds Professional Resources Full time

    Our client, a well-established personal injury law firm with offices in downtown Miami, is seeking a legal clerk with strong customer service skills to join their growing practice. This position requires a candidate with a strong interest in the legal field and with front desk experience. . The firm offers a professional working environment, paid insurance,...

  • Front Desk Supervisor

    3 months ago


    Miami, United States TB ISLE RESORT LP Full time

    Job DetailsJob Location JW Marriott Turnberry Miami Resort & Spa - Aventura, FL Job Category Hospitality - Hotel Description Scope of the Position The Front Desk Supervisor is responsible for assisting Front Office Management to supervise the Front Desk staff to ensure excellent guest service while providing attentive courteous and efficient service to all...


  • Miami, United States South Motors Automotive Group Full time

    Customer Service Representative Job DescriptionWe are seeking a detail-oriented and customer-focused individual to join our team as a Front Desk Associate. In this role, you will be responsible for providing exceptional customer service and support to our customers and internal stakeholders. If you have excellent communication skills, a positive attitude,...

  • Front Desk Agent

    2 months ago


    Miami, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Dua Miami [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and hours of operation;...

  • Front Desk Agent

    2 weeks ago


    Miami, United States Marriott Full time

    Marriott Hotels - JobID: 97D5E0A789BE5EAC45698A0F67DFBC2B [Guest Service / Concierge] As a Front Desk Agent at Marriott Hotels, you'll: Greet guests and check them in efficiently; Answer phone calls and assist with reservations; Provide exceptional customer service and address any guest concerns; Maintain a clean and organized front desk area; Process...

  • Front Desk Agent

    3 months ago


    Miami, United States TB ISLE RESORT LP Full time

    Job DetailsJob Location JW Marriott Turnberry Miami Resort & Spa - Aventura, FL Job Category Hospitality - Hotel Description Scope of Position The Front Desk Agent is responsible for a professional, yet personal and efficient check-in and check-out for each guest of the resort. He/she will process all payments according to established resort requirements and...


  • Miami, United States The Elser Hotel & Residences Full time

    **Front Desk Ambassador:** Join Our Team!The Elser Hotel & Residences seeks a charismatic Front Desk Ambassador to lead our front desk team. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is nothing short of unforgettable.About the Role:Provide friendly, efficient,...