Dental Front Office Coordinator
3 weeks ago
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Our dental clinic in Surprise, AZ, is seeking a dedicated Dental Front Office Coordinator to join our vibrant team. This position is perfect for someone who is detail-oriented, thrives in a dynamic environment, and possesses a strong commitment to confidentiality and professionalism.
Key Responsibilities:
- Communicate clearly with patients to discuss financial responsibilities.
- Verify and update patient documentation, including insurance coverage details.
- Professionally handle incoming calls and schedule patient appointments.
- Maintain an organized filing system for dental and medical histories.
- Manage delinquent accounts and initiate appropriate follow-up actions.
- Process and review Explanation of Benefits (EOB) and Electronic Remittance Advice (ERA), and address discrepancies in payments.
- Appeal incorrectly processed claims and track outstanding claims to ensure timely payment.
- Always uphold strict data security and patient confidentiality.
- Contribute to the team by completing additional tasks and special projects as needed.
- Experience with dental billing software, preferably Dentrix Practice Management.
- Exceptional interpersonal and organizational skills.
- Proven ability to multitask and excel in a fast-paced setting.
- Strong analytical skills with a focus on accuracy and detail.
- Ability to follow complex instructions from various sources and prioritize effectively.
- Bilingual abilities are a plus.
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