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Dock and Door Lead Technician

4 months ago

Jacksonville, United States Lift Power Full time

Maximize customer satisfaction by performing repair, maintenance work, and installation of various equipment primarily dock doors and levelers that meets or exceeds customer's expectations. Respond to customers in a timely, polite and professional manner and conduct work with an excellence and efficiency that will contribute to the reputation, growth and profit of Lift Power, Inc.

Primary Duties and Responsibilities:

* Inspect customer equipment and perform service, maintenance, and installation tasks as necessary
* Communicate needs or concerns to the Coordinator or Department Manager


* Efficiently perform scheduled maintenance per customer contract
* Follow all scheduled maintenance procedures and policies as dictated by the company
* Accurately and neatly document each service call or installation and provide all necessary paperwork
* Complete and submit paperwork and time cards in a timely fashion


* Follow all safety procedures of both Lift Power and the customer when working on a job site
* Use appropriate PPE
* Dispose of waste properly
* Leave jobsites in orderly condition


* Follow current company policy including, but not limited to:
* Proper work order, parts, time cards, and travel procedures



Other Duties:

* Maintain the company service vehicle in a clean, orderly, and hazard-free condition
* Secure and maintain service and parts inventory in the company vehicle
* Provide well-maintained personal tools required to effectively perform equipment service duties
* Attend all training meetings and seminars provided by the company
* Accept other duties and responsibilities as assigned by management
* Travel Required