Operations Associate Director

Company Description

Eurofins Scientific is an international life sciences company which provides a unique range of analytical testing services to clients across multiple industries. The Group believes it is the world leader in food, environment and pharmaceutical products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and for supporting clinical studies. In addition, Eurofins is one of the key emerging players in specialty clinical diagnostic testing in Europe and the USA.

Group's key figures are approx. 5.4 billion Euros turnover, over 900 laboratories across 50 countries and about 55,000 staff.

Job Description

If you're seeking to become engaged in purposeful work that will have a far-reaching impact, Eurofins Agroscience Services (EAS) provides the environment you're looking for. With more than 50 years' experience in the crop protection industry, EAS offers a unique portfolio of expertise, providing extensive laboratory and field support across multiple industries including agrochemical, biopesticide, pharmaceutical, biocide, and fine chemical manufacturers.

When you join the EAS Group, you'll become part a network of laboratories that prioritizes the execution of top-tier scientific studies. With access to specialized equipment and best-in-class instrumentation, you will collaborate with a team of highly trained scientists and study directors to rapidly build upon your existing skills set.

Eurofins Agroscience Services is searching for an Operations Associate Director to work in Easton, MD.

Job Description

The Operations Associate Director is responsible for site supply chain, and lab operations management. This position provides oversight and leadership to ensure delivery of scientific services on time with high quality. This role requires a science background, technical leadership, managerial competencies, laboratory experience, and a desire to support the holistic needs of the organization.

Leadership - Provides leadership to organization in site business initiatives, including day to day operations, strategic planning and ongoing continuous improvement. Provides change management leadership to site employees within a dynamic and global organization.

Human Resources Management - Conducts management responsibilities with efficiency, respect, and empathy, in accordance with human resource policies and applicable laws. Provides human resource management and oversight, including recruiting, hiring, day-to-day scheduling, training, performance management, and employee development. Leads ongoing initiatives to support employee engagement, morale and retention. Supports site human resources strategy in alignment with business demand and growth plan.

Asset Management - Assists department leaders in management of equipment and infrastructure assets, ensuring care, maintenance and inventory according to company policy. Directs equipment life-cycle planning, including instrument validation, implementation, and performance monitoring. Provides leadership to team on CapEx investment and service contract strategy. Oversees equipment monitoring program to ensure critical assets are monitored at all times.

Forecasting / Planning Resources- Accountable to ensure operations supply meets client project needs and timeliness. Maintains unit expenses and leads operational plans to ensure unit profitability. Coordinates work flow with Supervisors, Study and Technical Directors, as applicable. Provides strategic staffing plan, and ensures resources align with business demand and new growth initiatives.

Project Management/Innovation - Leads scientific team in global innovation strategy, site portfolio expansion, and research and development objectives to ensure portfolio growth and market expansion with high return on investment (ROI). Leads site business projects, as business requires (e.g. ERP system, IT upgrades, QA projects, etc.)

Operations Analytics/Business Intelligence- Collects and reports key performance metrics, leads continuous improvement and LEAN initiatives. Drives organization through ongoing improvement, and operational excellence programs. May support as the LEAN project manager.

Supply Chain Management - Directly supervises the lab support, inventory and logistics team. Manages material receipts by proactively tracking and resolving issues with client services. Ensures study initiation according to study plan and deliverables. Ensures receipt of shipments of samples for testing. Maintains the organization of short and long-term storage of samples received for testing. Provides QC approval of the compound receipt process.

General Management - Maintains accountability in delivering to client needs/timelines and business financial objectives. Manager may fulfill the role of Study Director, Lab Supervisor of Principal Scientist, as assigned. Adjusts work hours and provides cross-functional support to other departments. May be required to support directly in lab, if projects require. Works effectively, with little to no oversight, to achieve business results, while adhering to project timelines and quality objectives. Routinely communicates business forecast, project updates to internal and external clients. Supports business unit goals and demonstrates Eurofins' competencies, as defined in the job plan

Customer Support - Develops client and scientific relationships, and provides oversight in project planning, execution, reporting, and interpretation. Supports Client Services team, Scientific Director, and/or Study Director in proposal scope of work preparation and product management team in pricing and cost analysis. Coordinates with global and local staff to resolve any client complaints. Manage logistics process and import/export requirements through required documentation and communication

Qualifications

The Ideal Candidate would possess:

* Business degree (M.B.A) or business experience in addition to scientific degree / experience
* 2+ year lab supply chain management and process implementation
* 2+ year project management experience
* 2+ year operations analytics / business intelligence experience
* Experience leading teams in a GxP compliant laboratory
* Experience in business development, sales, and customer service, supporting technical presentations and proposals to internal/external clients
* Experience leading employee health and safety programs
* Proven experience with method development and portfolio creation in an industry setting. Experience managing large scientific teams in a laboratory environment

Basic Minimum Qualifications:

* M.S. or Ph.D. preferred, but at least 5 years demonstrated management experience is required
* 10+ year broad academic or industry laboratory experience
* 5+ year operations management experience
* 5+ year human resources management experience
* 3+ year quality operations management experience
* 3+ year forecasting/budgeting/P&L management experience
* 3+ year Lean/5S or operations excellence and improvement leadership
* Minimum of B.A./B.S. Biology or Chemistry or Chemical/Biological Engineering degree with at least 5 years management experience

Additional Information

Position is full-time, Monday-Friday, 8am to 5pm, with overtime as needed. Candidates currently living within a commutable distance of Easton, MD are encouraged to apply.

As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work.

To learn more about Eurofins, please explore our website www.eurofinsus.com.

What Happens Next

Our people are the backbone of what we do, so it's incredibly important we find the right individuals to join us. As a potential new recruit you'll be invited to meet the team in the form of an assessment centre or a staged interview process dependent on the role and it's requirements, this will give you the opportunity to see what working for Eurofins is really like and enable us to get you know your key skills and strengths.

Your data

As part of any recruitment process, the company collects and processes personal data relating to job applicants. The company is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

Closing Date

We reserve the right to close or extend this position depending on application numbers. Therefore we would urge candidates to submit an application as early as possible.

Due to the high volume of applications we receive please be aware that if you do not receive a response within 4 weeks of the vacancy expiry date unfortunately, on this occasion your application has been unsuccessful.

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.