Client Service Analyst-Help Desk II

Mindbank Consulting Group has an immediate need for a Help Desk Specialist. The Help Desk Specialist provides desktop and remote technical support to users on end user hardware. Troubleshoots laptop/desktop PC problems. Responds and follows-up on customer support problems, provides timely and professional Desktop support to users. The Help Desk Specialist...

Job Description Job Description Title: Help Desk Analyst Location: Boston, MA (onsite 3 days a week) Rate: DOE Role and Responsibilities Provide day-to-day desktop support such as identifying, researching, and resolving technical issues. Respond to inquiries via email, phone, or ticketing system. Document all support incidents via our Help Desk Ticketing...

Job DescriptionJob DescriptionTitle: Help Desk Analyst Location: Boston, MA (onsite 3 days a week) Rate: DOE Role and ResponsibilitiesProvide day-to-day desktop support such as identifying, researching, and resolving technical issues.Respond to inquiries via email, phone, or ticketing system. Document all support incidents via our Help Desk Ticketing system...

Description Position at Zones nFrastructure Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and...

**We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.** **Technology is our Passion. People are our Purpose. **Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working...

JOB TITLE: Help Desk Specialist techniques and applications of electronic data processing codes and standard abbreviations used in electronic data processing. Knowledge of the types and applications of electronic data processing equipment including computers and related peripheral equipment. Knowledge of the methods and techniques of computer systems...

The Select Group is seeking a fully remote IT Service Desk Analyst for a 4 month, full remote contract opportunity. This consultant will be supporting our regional healthcare partner from late November of 2023 to March of 2024.Applicants must reside in the following states: North Carolina, South Carolina, Florida, Georgia, Virginia, Tennessee, Alabama,...

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. Grow with us As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to...

Location: Boston, MA (onsite 3 days a week) Rate: DOE Role and Responsibilities Provide day-to-day desktop support such as identifying, researching, and resolving technical issues. Respond to inquiries via email, phone, or ticketing system. Document all support incidents via our Help Desk Ticketing system and close tickets once issues have been...

Help Desk specialistLocation : Boston – MA ( Hybrid) Responsibilities Provide help desk customer technical support to assist licensees using eGov to apply for/renew licenses.Determine appropriate response to error conditions. Consult with users and technical personnel to identify and resolve problems or to notify of existing or potential problems. Document...

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. Grow with us As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to...

POSITION SUMMARY: Primarily responsible for implementing / supporting and enhancing the Client Computing environment. Provides front line customer support for Boston Medical Center and affiliated organizations and employees. Position:Client Service Analyst / Field Services Department: Service Desk Schedule: Full Time JOB REQUIREMENTS EDUCATION: Bachelor's...

Description :Under supervision of the Service Desk Manager, the Technology Support Analyst II works closely with and acts as an escalation point for Support Analyst I staff and Service Desk student employees. The Technology Support Analyst is primarily responsible for tier 1 troubleshooting and first call resolution.  DUTIES AND RESPONSIBILITIES:  ...

JOB TITLE: Help Desk Specialist JOB LOCATION: 250 Washington Street Boston WAGE RANGE*: $40-42/hr. JOB NUMBER: Client-24-1031-BHCSQ-HCS08-103395 REQUIRED EXPERIENCE:Knowledge of the concepts. techniques and applications of electronic data processing Knowledge of the terminology. codes and standard abbreviations used in electronic data processing. Knowledge...

JOB TITLE: Help Desk Specialist JOB LOCATION: 250 Washington Street Boston WAGE RANGE*: $40-42/hr. JOB NUMBER: Client-24-1031-BHCSQ-HCS08-103395 REQUIRED EXPERIENCE:Knowledge of the concepts. techniques and applications of electronic data processing Knowledge of the terminology. codes and standard abbreviations used in electronic data processing. Knowledge...

Help Desk Coordinator - 12 Months Richmond, VA Must be local to Richmond, VA To help with technical needs and provide support to employees. This level is staffed by individuals who have help desk & call center experience delivering excellent customer service. This position is 100% phone support. Duties and Responsibilities Computer hardware/software,...

**JOB DESCRIPTION**: This position will be based between Boston, MA and Auburn, MA with occasional travel to client sites. **KEY RESPONSIBILITIES**: - Respond to service tickets placed from our customers regarding Managed IT services (desktop, tablet, and mobile device support, offline servers, software updates, virus removal) - Identifies, researches, and...

We're looking to expand our Help Desk team with a dynamic, self starter to serve as the first point of contact for technical issues with our customers. Our Managed Services practice offers a full range of services, whether a client has an existing IT department that is looking to offload certain IT functions, or if a client needs a full-service IT department...

We're looking to expand our Help Desk team with a dynamic, self starter to serve as the first point of contact for technical issues with our customers. Our Managed Services practice offers a full range of services, whether a client has an existing IT department that is looking to offload certain IT functions, or if a client needs a full-service IT department...

Job DescriptionJob DescriptionWe're looking to expand our Help Desk team with a dynamic, self starter to serve as the first point of contact for technical issues with our customers.Our Managed Services practice offers a full range of services, whether a client has an existing IT department that is looking to offload certain IT functions, or if a client...