Evening Supervisor

3 weeks ago

Tacoma, Washington, United States ABM Industries Full time
**Overview**

**Pay:** $31.50/HR

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.

**Benefit Information:**

ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Staff & Management (https://wpe-media.abm.com/wp-content/uploads/2025/ABM\_2025\_Employee\_Benefits\_Staff\_&\_Management\_No%20Date%209.5.24.pdf)

This position will be directly responsible for the overall operation and supervision of a janitorial staff at an assigned location.

**Job Description:**

+ Establish and maintain strong client relationships with a positive customer service orientation.

+ Serve as main point-of-contact for client liaisons, meeting regularly to confirm quality standards are met and service issues are promptly resolved.

+ Provide leadership and support while being available for emergency and off-hour support.

+ Promote strong safety culture and work environment. Train staff to utilize Personal Protective Equipment (PPE) and follow safe movement practices.

+ Plan and assign work schedules to ensure service delivery expectations are achieved.

+ Ensure timely responses to client-reported emergency cleaning situations.

+ Train staff on building and property security protocols at each assigned client location.

+ Train staff on ABM standard cleaning methods and any non-standard cleaning protocols contracted for specific clients.

+ Train staff to ensure cleaning supplies/chemicals are appropriately utilized and properly stored, whether in a standard or green-cleaning environment. Maintain SDS sheet and OSHA requirements.

+ Train staff on safe operation of all cleaning equipment (buffers, scrubbers, etc.).

+ Train and manage Site janitorial and Porter staff.

+ Continuously monitor employee timekeeping entries, looking for adherence to assigned work schedules and company policy.

+ Look for opportunities to increase revenue by providing additional billable project work to new clients and/or existing base of clients.

+ Arrange for staff substitutions or personally perform work where employee absences could impact timely completion of contracted work.

**Minimum Requirements:**

+ At least 2 years of experience supervising employees.

+ Experience with commercial cleaning industry is a big plus.

+ Experience effectively managing teams: solid staff retention, counseling and developing team members, etc.

+ MS Office (Outlook, Word, Excel) proficiency required.

+ Valid Driver's License and satisfactory driving record is required to operate company vehicles to and from customer work sites.

+ Proven ability to handle confidential information with discretion.

+ Detail-oriented with a high level of accuracy.

+ Strong organizational, multi-tasking, and prioritization skills.

+ Excellent interpersonal and communication skills, including ability to give effective presentations to small and large groups.

+ Resourceful team player with a positive outlook and approachable demeanor.

+ High School Diploma or GED (Required)

REQNUMBER: 111753

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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