Technician I

4 weeks ago

Columbus, United States Caesars Entertainment Corporation Full time

ESSENTIAL DUTIES & RESPONSIBILITIES:

* Promote and maintain the utmost integrity and the highest caliber customer service to all patrons/employees of Scioto Downs.
* Troubleshoot and repair any VLT machine and related equipment including all circuit boards without assistance.
* Responsible for the initial set-up and check-out of new VLT machines, ensures the machines are in proper working condition.
* Perform floor repair and preventative maintenance of all VLT machines, including cleaning machines and overhauls.
* Observe all policies and procedures.
* Maintain the integrity of the VLT machine equipment and secure all company assets and property at all times.
* Responsible for the security of keys, radios, tools, and gaming related licenses and player tracking cards from check-in to check-out. Responsible for completing all regulatory and company operational logs/forms correctly; i.e., meal books and repair logs, etc.
* Work with Technical Shift Managers, VLT Shift Managers, Representative and Supervisors to insure VLT machines, change machines, and all related equipment are in proper working order and all customer needs are satisfied.
* Complete VLT machine repair slips and related repair logs; i.e., CPU, I/O and parts sign out sheets. Performs renovations or changes in the VLT Department area. Tag repairable parts noting appropriate information.
* Circulate through the assigned area replacing broken or burned out bulbs, rubbing reels, etc.
* Will advise Technical Manager in developing/teaching advanced electronic repairs.
* Assist patrons by explaining club membership, application form, the benefits and how the card works at the slot machine. Assist other floor personnel when advanced troubleshooting skills are required.
* All other duties as assigned.

EXPERIENCE/QUALIFICATIONS/SKILLS/REQUIREMENTS:

Must possess a advanced knowledge of electronics, and computer systems. Excellent troubleshooting skills for all related slot equipment changes, cage equipment, computer and networks. Ability to communicate clearly and effectively both orally and in writing. Ability to logically and independently plan, organize, and complete work. Ability to set and achieve high standards of performance. Ability to make progress on multiple assignments under time constraints; ability to travel to various locations of the business. Excellent analytical, problem-solving, critical thinking and decision-making skills. Ability to conduct analyses and generate reports to reflect findings. Ability to express ideas or make recommendation concerning job related issues; learn specific job duties and complete detailed work assignments: maintain knowledge of basic concepts and techniques. Ability to perceive quality of work, read material and review documents; review instructions and hear inquiries from guests, clients or staff. Ability to lift and carry heavy objects, approximately 60 pounds. Ability to stand for extended period of time, 4 hours; Ability to sit for extended periods of time, 2 hours; ability to reach for specific objects at short distances in local working area. Ability to use tools and equipment, including a drill press and soldering gun; ability to kneel, bend and stoop. Ability to perceive sizes, shapes, temperatures, textures, etc. Ability to smell odors or aromas; perceive depth and distances, emergency distress signals; inspect or secure proper use of equipment. Ability to withstand high frequency noises or sounds of varying tones and varying degrees of lighting. Minimum of one-year slot repair experience in a gaming environment and or 1,000 hours formal training in electronics or equivalent related work experience. Maintenance and electronic background helpful.

Must be able to stand/walk/ sit for extended periods. May be exposed to working in a noisy, smoke/secondary smoke environment.

Must be at least 21. Must be able to obtain and maintain appropriate licensing. Must be able to pass a background investigation.

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