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Public Area Attendant

3 months ago

Austin, United States Sage Hospitality Full time

Downright Austin is opening in spring 2024, bringing its own unique and decidedly Downright take on the global Renaissance Hotels brand. Formerly the Sheraton at the Capitol and located in Downtown Austin, Downright Austin will feature a bold, postmodern lobby experience, 367 stylish guest rooms including five suites, 31,000 square feet of indoor and outdoor event spaces, and new culinary concepts, all within blocks of the Texas State Capitol and Moody Amphitheater.

 

As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.

 

We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We’re not afraid to forge our own path. After all, it’s what industry leaders do. That’s why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do—it’s really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us


Maintains cleanliness and order in lobby and common guest areas. Provides prompt and courteous service to guests.


  • Maintains parking lot and public space cleanliness. 
  • Complete daily, weekly and quarterly cleaning checklists.
  • Dust and polish furniture, fixtures, thresholds, base boards, railings, elevators, stairwells and window frames.
  • Vacuum and spot clean carpeting, upholstery and drapery. Remove any gums from surfaces.
  • Clean and shine all glass and metal surfaces.
  • Empty all materials from trash receptacles and polish. Replace trash bags if used. Remove trash to dumpster.
  • Clean offices as assigned.
  • Clean public restrooms and stock with supplies.
  • Clean public and service elevators (inside and out).
  • Complete all restocking and cleaning duties by performing opening and closing side work as instructed.
  • Appearance must be clean and professional with a cheerful and courteous demeanor at all times.
  • Notify housekeeping leadership, maintenance department or MOD of malfunctioning equipment, supplies needed or damage to floor covering, upholstery,
  • Attends all departmental meetings in person in order to enhance communication and gain knowledge of products, service and facility.
  • Respond to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide customer service.
  • Follow all safety guidelines to ensure safety and protection of self, associates and guests.

 


Education/Formal Training

No formal education required.

 

Experience

No experience required

 

Knowledge/Skills

Ability to meet standard appearance.

Ability to meet cleaning standards.

Basic understanding of cleaning methods, cleaning implements and chemicals

 

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to

  • Lifting cleaning supplies -30 lbs., pushing and pulling equipment -30-50 lbs., carrying supplies -30 lbs. (All done frequently during shift).
  • Bending to start machines and load chemicals -done frequently during shift.
  • Must be able to be on feet and walk behind floor care equipment for full shift. Continuous standing may be required.
  • No driving required.

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