Scientific Support Specialist

4 weeks ago


Lafayette, United States Revvity, Inc. Full time

Revvity | About Us

Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world's greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our diverse team of 11,000+ colleagues from around the globe are vital to our success and the reason we're able to push boundaries in pursuit of better human health.

Find your future at Revvity.

The Scientific Support Specialist helps researchers achieve cutting edge scientific results by providing timely, high-quality support to customers using our full portfolio including Dharmacon brand gene editing, RNAi, cell culture, gene expression & companion diagnostic products.

Working as part of our highly experienced technical team, the Scientific Support Specialist will use their scientific expertise daily to guide customers through their full experimental journey: Addressing pre-sales questions and inquiries, troubleshooting problems, and managing complaints in a fast-paced and dynamic work environment.

Through in-depth interactions across the company, this role will provide extensive insight into the business world and would be a perfect introduction to the commercial sector for an applicant interested in applying and sharing their scientific knowledge. The successful applicant will concentrate on our customers in Japan, and as such might require flexibility in their working hours to have some overlap with customers. The position will be ultimately based in our offices either in Lafayette, CO, or Cambridge, UK with a hybrid pattern considered.

Key Responsibilities

* Provide scientific support by phone, email and webchat to customers requesting product guidance and/or help troubleshooting experiments with an emphasis to our customers supporting English and Japanese conversations.


* Maintain up-to-date knowledge of our dynamic portfolio of products, solutions, and services


* Effectively communicate (both written and oral) with interdepartmental teams


* Understand product applications, challenges and strategies for good experimental design


* Work with customersupport, R&D and product management as part of troubleshooting activities


* Support local and international field-based teams by answering scientific inquiries


* Continually strive to improve soft skills to provide an outstanding customer experience


* Assist in the preparation and review of technical documents and web content for new and existing products


* As a front-line representative of the company, this position will influence customer allegiance, so professionalism and courtesy are required at all times



Required criteria for applicant

* MS or Ph.D. in Molecular Biology, Cellular Biology, related subjects


* Fluent in Japanese spoken and written


* Hands-on practical experience in standard molecular and cellular biology techniques and procedures (including but not limited to qPCR, PCR, cloning, and transfection/transduction)



Desired criteria for applicant:

* Experience with gene editing and/or RNAi


* Previous technical or customer support experience


* Experience using a CRM


* Excellent analytical, problem solving and interpersonal skills


* Outstanding listening, verbal and written communication skills required


* Attention to details essential


* Ability to work effectively in a team environment


* Strong self-motivation and focus



Revvity delivers unique tools and services used by our customers to provide valuable insights and applications in - research, drug discovery, molecular diagnostics and biomanufacturing.

#LI-EMEA

#LI-Hybrid

Apply Now



  • West Lafayette, United States Cook Group Full time

    Overview: Cook Research Incorporated (CRI) is a dynamic company that is focused on improving patient care and is staffed with a diverse group of professionals, scientists, and technicians who have expertise in medical products. The highly talented and creative CRI team performs hundreds of in vivo and in vitro tests, manages regulatory submissions globally,...


  • Lafayette, United States Voagbr Full time

    >> Community Support Specialist (LAF) Community Support Specialist (LAF) Summary Title:Community Support Specialist (LAF)ID:1462Department:Behavioral Health ServicesEmployment Type:Full TimePay Rate:$14.28/hrLocation:Lafayette, LAEducation:4 Year DegreeExperience:Less than a yearLicensure:N/ADescription Our Behavioral Health Services has an opening for a...


  • Lafayette, United States National Mentor Holdings, Inc. Full time

    New Jersey MENTOR, a member of the Sevita family, provides services for youth of all ages and their families lead healthy and stables lives. We offer a range of home-and community-based services with individualized therapeutic setting for youth in fo Support, Specialist, Residential, Youth, Behavioral, Education


  • Lafayette, United States GxPartners Full time

    **GxPartners is in search of a Quality Assurance Specialist to join our client fulltime**. This opportunity is located onsite in Lafayette, IN. This position contributes to the success of the organization by providing oversight into regulatory aspects of the business. **Primary responsibilities include**: - Review and approve deviations, corrective and...


  • Lafayette, United States Bristol Myers Squibb Full time

    Working with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the...


  • West Lafayette, United States Cook Group Full time

    Overview: Cook Research Incorporated (CRI) is a dynamic company that is focused on improving patient care and is staffed with a diverse group of professionals, scientists, and technicians who have expertise in medical products. The highly talented and creative CRI team performs hundreds of in vivo and in vitro tests, manages regulatory submissions globally,...


  • Lafayette, United States Phoenix Paramedics Full time

    **Who we are**: Phoenix Paramedic Solutions is an innovative healthcare organization dedicated to empowering the communities we serve through a compassionate, innovative approach to community paramedicine and behavioral health. Our vision is "Providing, at a minimum, the industry standard of care to our communities and customers by creatively and...


  • Lafayette, United States Huston Electric Full time

    **Why Choose Huston Electric?** Huston Electric, a full-service electrical contractor serving customers throughout Indiana since 1939, is seeking a Technical Support Specialist at our Lafayette location. This individual must possess a strong work ethic and communication skills. We are offering a salary ($25-30 per Hour), based on experience and a...


  • Lafayette, United States Eurofins Scientific Full time

    Company Description Eurofins Scientific is an international life sciences company which provides a unique range of analytical testing services to clients across multiple industries. The Group believes it is the world leader in food, environment and pharmaceutical products testing and in agroscience CRO services. It is also one of the global independent...


  • Lafayette, United States Eurofins Scientific Full time

    Company Description Eurofins Scientific is an international life sciences company which provides a unique range of analytical testing services to clients across multiple industries. The Group believes it is the world leader in food, environment and pharmaceutical products testing and in agroscience CRO services. It is also one of the global independent...


  • Lafayette, United States Army National Guard Full time

    Job Description Communication is the pulse of Army National Guard units, and it's up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn't miss a beat. Signal Support Systems Specialists are responsible for integrating signal systems and networks; performing signal support functions and unit-level...


  • Lafayette, United States Huston Electric Full time

    Job DescriptionJob DescriptionSalary: $25-$30/hourWhy Choose Huston Electric?Huston Electric, a full-service electrical contractor serving customers throughout Indiana since 1939, is seeking a Technical Support Specialist  at our Lafayette location. This individual must possess a strong work ethic and communication skills. We are offering a salary...


  • Lafayette, United States ATI Physical Therapy Full time

    Overview:Title: Injury Prevention SpecialistLocation: Lafayette, INStatus: Full TimeHours: M-F 9:30 am - 6:00 pm Competitive Salary! | Work-Life Balance! | Development Opportunities! Stronger Together: ATI is a multi-service healthcare company that specializes in MSK health across the entire spectrum of care. With our data-driven approach and expertly...


  • Lafayette, IN, United States VASA Fitness Full time

    POSITION DESCRIPTION POSITION TITLE : Member Experience Specialist (MES) FLSA STATUS : Hourly COMPENSATION : Base rate of $11.60 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales!  JOIN OUR TEAM   At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and...


  • Lafayette, United States Rosewalk Village Lafayette Full time

    **Memory Care Support Specialist** **Come Lead our Memory Care Team!** **_ What will you be doing and how will you make a difference at American Senior Communities?_** - Maintain, demonstrate, and forward a Person-Centered Approach to resident care within the Memory Care Center environment. - Ensures the delivery of compassionate quality of care approach...


  • Lafayette, United States Tippecanoe County Government Full time

    Job DescriptionJob DescriptionPOSITION: Application/System Support SpecialistDEPARTMENT: Prosecuting Attorney WORK SCHEDULE: 8:00 a.m. - 4:30 p.m., M-F or as assignedSALARY: $2,165.58 BiweeklyDUTIES AND RESPONSIBILITIES:This is a highly specialized position responsible for overseeing a law enforcement agency's technical operating systems including but...


  • Lafayette, United States Tippecanoe County Government Full time

    Job DescriptionJob DescriptionPOSITION: Application/System Support SpecialistDEPARTMENT: Prosecuting Attorney WORK SCHEDULE: 8:00 a.m. - 4:30 p.m., M-F or as assignedSALARY: $2,165.58 BiweeklyDUTIES AND RESPONSIBILITIES:This is a highly specialized position responsible for overseeing a law enforcement agency's technical operating systems including but...


  • Lafayette, United States Tippecanoe County Government Full time

    POSITION: Application/System Support SpecialistDEPARTMENT: Prosecuting Attorney WORK SCHEDULE: 8:00 a.m. - 4:30 p.m., M-F or as assignedSALARY: $2,165.58 BiweeklyDUTIES AND RESPONSIBILITIES: This is a highly specialized position responsible for overseeing a law enforcement agency's technical operating systems including but not limited to: Administrate,...


  • Lafayette, United States At Home Stores LLC Full time

    Job Description $15.00 - $18.00 The Customer Support Specialist (CSS) is responsible for all front end processes, including opening, closing, training and delegation of tasks to team members. They are focused on driving profitability through promoting operational success and maximizing the customer's experience. Key Roles and Responsibilities Provides...


  • Lafayette, United States American Senior Communities Full time

    Memory Care Support Specialist Come Lead our Memory Care Team!  What will you be doing and how will you make a difference at American Senior Communities? Maintain, demonstrate, and forward a Person-Centered Approach to resident care within the Memory Care Center environment. Ensures the delivery of compassionate quality of care approach to...