Optometric Technician

4 weeks ago

Mesa, United States AEG Vision Full time

6239 E. Brown Rd

#113, Mesa, Arizona 85205

Optometric Technicians work in conjunction with the doctors to perform activities involving patient care, pre-testing, post-exam duties, FDT testing and maintain the doctor's appointment schedule in a manner that delivers a professional, pleasurable patient experience.

Duties & Responsibilities

* Performs preliminary evaluation of patients prior to exam by the OD, such as dilation, topicals, diagnostic medications, etc.
* Perform verbal interview with patient prior to visit with OD to determine medical issues and reasons for their visit for communication to OD prior to appointment
* Assists ODs to care for patients in a timely, effective manner, as closely to appointed schedule as possible
* Instruct patients on medical care as prescribed by the doctor's treatment plan and schedules follow up appointments as needed
* Discusses Lasik with patients and identifies patients interested in Lasik by reviewing patient information forms
* Schedules referral appointments with Ophthalmologists, Crown Diagnostic, Laser Center and completes appropriate paperwork
* Records and maintains patient records / files in compliance with company, federal, and state policies (HIPAA)
* Respond to patient's telephone inquiries regarding medication, treatment, problems referring to the OD as necessary
* Identifies candidates for FDT testing per company standards of care
* Completes proper coding of procedures for payment collection
* Participates in Practice meetings / projects as requested
* Ensures that maximum OD utilization occurs thru pre-appointment confirmation, daily appointment confirmation, contacting patients from recall listings, partnership with the manager's outreach, etc. (in an office without a PCC)
* Calls all no shows or cancelled patients to reschedule appointments (in an office without a PCC)
* Performs contact lens insertion and removal classes (I&R) and manages the contact lens trial inventory
* Performs end of day responsibilities to include opti-schedule wrap-up, end of day checklist, etc.
* Makes recommendations for efficiencies, processes, etc. which will deliver either quality, cost savings, and / or profitability improvements within the Practice and / or across the organization
* Performs other duties within the Practice as requested and as time allows
* High School or GED qualification
* Entry level PC skills to include MC Office, Windows, and Word Processing
* Demonstrated ability to work successfully in a team environment, functioning for the good of the team over the individual
* Excellent verbal and written communication skills to effectively and professionally collaborate with co-workers and patients

Preferred Qualifications:

* Experience evaluating patients for eye exams and dispensing eye exam medication
* Familiarity with medical terms associated with eye treatment
* Experience maintaining patients' records / files per HIPAA regulations

Physical Demands

* This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

Full-timeNegligibleOn-SiteBenefits: 401(k) with Match, Medical/Dental/Life/STD/LTD, Vision Service Plan, Employee Vision Discount, Program HSA/FSA, PTO, Paid Holidays *Benefits applicable to Full Time Employment only*

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