Customer Service Associate

4 days ago

Providence, United States Rusty Lantern Market Full time

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law. About the Organization Rusty Lantern Market operates branded fueling stations combined with exceptional convenience store products and made-to-order food and beverage options.

We're moving to change our customers' perception of what to expect from a convenience store. Our locations are respectful of the communities we inhabit and seek to exceed customer expectations with friendly staff, clean facilities, delicious food, gourmet coffee, and local/craft product selections.

We are committed to being a preferred employer. We offer competitive salary and wages, health and team benefits, training programs, a promote from within' culture, clean working conditions, and a safe, supportive working environment. Description

Reports to: Assistant Store Manager or Store Manager

JOB DESCRIPTION: The Customer Service Associate is the first point of contact for our customers. Striving to be the point of contact in a friendly respectable manner that will entice our customers to be with our organization for a long time and therefore, increase revenue for all our Markets.

RESPONSIBILITIES:

* Assists Management in maintaining total interior and exterior appearance to standards, which includes cleaning and stocking of shelves and cases.
* Adheres to all State and Federal Laws regarding alcohol and cigarette sales
* Maintains familiar with pricing policies
* Communicate with Management with any and all discrepancies in sales, cash, inventory or in other areas.
* Accurately rings in all sales through point of sale.
* Accurately accounts and controls cash in drawer to be within Company guidelines
* Helps monitors competitors retail gasoline prices and reports changes to Management. If needed, will adjust retail gasoline prices with Management help.
* Protects Company assets at all times. If needed, will shovel and spread salt on sidewalks and on company property, which includes pump islands. Clears ice and snow off fuel dispensers and will accurately record such activity
* Responsible for maintenance of coffee supplies, reach in cooler and overall cleaning of store, which includes but is not limited to, cleaning of shelves, coffee stations and cold drink dispensary.
* May need to check refrigeration equipment for proper performance, regarding temperature
* Reports all maintenance problems to Management such as, but not limited too, accidents, security issues and other emergencies to Management
* Maintains highest level of confidentiality
* Other duties as assigned
* Work in other Departments as necessary

Position Requirements

* High School Diploma or equivalent (GED)
* Great Customer Service Skills

Typical Work days and hours

* People is this position are expected to be flexible with their schedules. Within typical store hours, this person could be working a typical 8 hour day or may be asked to cover other shifts as needed

Shift Various Shifts Full-Time/Part-Time Full-Time and/or Part-Time Location Rusty Lantern Markets #4038 (Providence, RI) Number of Openings 3

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