Medical Receptionist ENT/AUD

3 days ago

Wesley Chapel, United States Florida Medical Clinic Full time
Our Vision is to be the best choice for healthcare in our community

Do you have the right skills and experience for this role Read on to find out, and make your application.

Job Title: Medical Receptionist

Department: ENT/Audiology

Job Summary: Manages all traffic at the front check in window. customer service skills, multitasking, bilingual a plus **1 year of related experience required.**

**PART TIME BUT MAY BECOME FULL TIME**

WHAT DOES FLORIDA MEDICAL CLINIC ORLANDO HEALTH HAVE TO OFFER ITS EMPLOYEES?

We offer a wide choice of compensation and benefit programs that are among the best. From competitive salaries to retirement plans. We make every effort to take care of the people who make our company great.

Gives you an employer that you will have pride in working for
Provides excellent training programs and opportunities for growth
Offers Medical Benefits including:
Employer Contributions to HSA high deductible plan
Discounts at our medical facilities
Cigna Open Access OAPIN & OAP plans
Supports Incentive based Wellness Programs
Offers company sponsored Life Insurance with buy-up provisions
Provides Dental, Vision, Long and Short Term Disability, Accident & Illness policy options
Supports Paid Time Off and Holidays
Gives generous 401K plan with annual 3% Employer contribution after one year of employment
Values and appreciates its employees
Boasts a reputation for superior health care and quality service

Essential Functions of the Position:

Prepares e-chart prior to visit
Prints encounter form, demographic verification form (DVF), other necessary forms per patient
Verifies eligibility of insurance
Ensures referral is present if needed
Assist traffic at front window
Manages sign in sheets
Schedules appointments
Takes messages
Assists with medication refill requests
Handles customer requests or needs
Assists vendors
Monitors the lobby for cleanliness and patients in distress
Completes patient check in processes
Distributes and collects new patient forms
Verifies HIPAA and Privacy signatures are obtained
Confirms photo ID is scanned into Intergy
Confirms insurance cards are scanned into Intergy and keyed correctly
Obtains patient signature on DVF at each visit
Updates patient demographics as needed, including insurance and preferred pharmacy
Updates work flow event to "check in"
Notifies MA or nurse when patient is ready
Records "no show" appointments in the system
Collects and processes monies due
Collects co-payment amounts
Collects patient balance dues
Balances journal and locks it
Creates a journal for next day
Secures deposit and imprest funds
Addresses Intergy tasks in a timely manner
Answers phones and assists callers
Completes the end of day processes
Reviews unresolved encounters for the day
Prepares the "no show" letters for broken appointments
Prints next day appointment schedules
Empties HIPAA container into the destruction bin
Logs off Intergy and out of the computer before leaving
Processes medical record releases as outlined in the authorization
Submits request for pre-payment of records or forms
Reviews record releases to ensure appropriate authorizations have been obtained
Prints required information and copies paper records
Reviews subpoenas, determine if an appearance is required
Creates industrial account for the responsible party if needed
Creates administrative charge for records release
Documents disclosure in Practice Management System
Assists traffic on phones
Makes appointments
Takes messages
Assists with medication refill requests
Handles customer requests or needs
Assists vendors
Directs calls to the proper individual

Additional Responsibilities:

Maintains an organized and clean work area
Places phones on and off service at the appropriate times
Directs incoming faxes and mail to correct staff members
Participates in maintenance of front office supplies
Sends and accepts special deliveries (UPS, FedEx)
Performs other incidental and related duties as required and assigned

Physical and Mental Demands:

Normal physical ability; able to sit for long periods
Normal concentration and normal complexity of decision making
High level verbal and written communication skills
Above average ability to manage multiple tasks simultaneously

Occupational Exposure:

Low risk exposure to bloodborne pathogens and chemical hazards

Job Qualifications:

High school graduate or GED equivalent
Strong customer service orientation
Excellent telephone etiquette
Strong team player
Basic computer proficiency
minimum 1 year of related experience required

#IND456

We are an Equal Opportunity Employer and make employment decisions without regard to race, gender, disability or protected veteran status

Florida Medical Clinic Orlando Health is a drug-free workplace and maintains a policy in which new hires will be required to submit to pre-employment drug testing. This policy is intended to comply with applicable laws regarding drug testing and any privacy rights

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