Claims Processor

2 months ago


South Sioux City, United States Great West Casualty Company Full time
Be part of a team where every day you make a difference We are looking for a new Claims Processor who will provide exceptional customer service.

Before applying for this role, please read the following information about this opportunity found below.

As a Claims Processor, you will take the first reports of accidents and initiate the claims investigation process. This position is the front line of our claims department and is crucial in setting the tone for fulfilling our promise of providing exceptional service to our insureds. You will use your independent judgment and communication skills to obtain information about losses, determine if coverage exists, and assign cases to an adjuster. We provide you a personalized training program, a secure, friendly, and challenging work environment, plus excellent wages.

This position is eligible for a hybrid schedule after training. Training schedule will be Monday-Friday 8:30am-4:30pm, length to be determined by the manager.

Three shifts open (hours take effect upon completion of training):

SHIFT ONE:

Sunday, 12-8pm

Monday, 7am-5:30pm

Thursday, 7am-5:30pm

Friday, 7am-5:30pm

SHIFT TWO:

Wednesday, 10am-8:30pm

Thursday, 10am-8pm

Friday, 10am-8pm

Saturday, 10am-7pm

SHIFT THREE:

Monday-Friday, 11:30am-7:30pm

Minimum Requirements:

*High school diploma or equivalent.
*Six years of experience in an office environment and/or customer service role preferred.
*Strong attention to detail and the ability to prioritize tasks.
*Track record of dependability and sound decision-making.

Why work for us?

We offer you a challenging career with a competitive compensation and benefits package, including:

*A 37.5 hour work week.

*Company paid continuing education and monetary awards for professional development.

*Paid vacation, sick leave, and leaves of absence, including maternity/paternity leave.

*Opportunities to impact the organization through participation in committees.

*Support of healthy lifestyles through a wellness program and gym subsidies.

Who we are:
Great West Casualty Company provides specialized insurance products unique to the trucking industry and outstanding customer service to the thousands of truck drivers and trucking companies we serve. Over the past 60 years, we have grown to five offices serving insureds in over 40 states. We are now one of America's largest insurers of trucking companies. If your passion is to help others, you value education and continuous improvement, you enjoy participating in community activities, and you want to be valued for your contributions, come be part of our successful team.

To learn more about Great West and our office locations, please visit our website www.gwccnet.com.

Great People
Great Careers
Great West Casualty Company
Remote working/work at home options are available for this role.
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