Referral Coordinator

1 week ago

Naples, United States United Digestive Full time
GENERAL SUMMARY OF DUTIES: Responsible for all duties revolving around the office, scheduling of patient appointments for procedures, follow-up office visits and ancillary services. Responsible for obtaining accurate documentation of patient information, management of physician schedules, coordination of referrals from Primary Care physicians and other specialists. Required to be cross-trained in all front office and patient service related functions in order to provide coverage as needed in various duties at office locations across the practice.

Ensure you read the information regarding this opportunity thoroughly before making an application.
REPORTS TO: Practice Manager
RESPONSIBILIITES
Duties include but are not limited to:
Schedules, reschedules, and manages cancellations and no shows for patient office visits and procedures
Maintains and updates current information on physicians schedules and endoscopy block time; schedules patients according to physician availability and preference
Collects and records accurate patient information according to the UD Documentation Requirements
Ensures all applicable procedures are scheduled in UD endoscopy suites; coordinates scheduling of procedures in hospital if necessary
Ensures all applicable ancillary services are scheduled at UD
Mails/Emails information packets to patients who are new to the practice
Answers incoming calls in a timely and efficient manner; addresses questions regarding patient appointments and requests for information from referring providers
Greets onsite patients in a prompt, pleasant, and helpful manner
Accurately provides or counsels patients and/ or relatives with pertinent information regarding medical treatment or procedures; distributes or mails preps to patients if necessary
Meets or exceeds quality and productivity standards as set by the Practice Manager
Answers emails and voicemails and returns patient calls in a timely and efficient manner
Completes requests for information from other UD staff and ensures that they are handled promptly and effectively to guarantee payment on patient accounts
Abides by and promotes HIPAA compliance; maintains strictest confidentiality with regards to patient information
Acts a liaison between the office and referring physician practices and hospitals
Participates in staff meetings as directed by the Practice Manager
Participates in marketing activities as directed by the Practice Manager
Cross trains and performs other office functions including phone triage, check-in/check-out, scheduling, pre-certification, or medical records as directed by the Practice Manager
Travels to office locations within the Metro area to provide coverage in various front office functions as directed by the Practice Manager and/or Regional Director of Operations
Any other duties and/or special projects as assigned
REQUIRED EDUCATION, SKILLS & EXPERIENCE
High School Diploma or GED required; Certified Medical Assistant preferred. 2-3 years of specialty clinic experience, gastroenterology experience preferred. Bilingual preferred, but not required. Staff member must be computer literate and able to operate healthcare system and multiple Microsoft Office applications.
ADDITIONAL SKILLS AND EXPERIENCE
The Referral Coordinator must be able to:
Possesses the ability to deal with patients, visitors, co-workers, and physicians with courtesy and respect
Displays a professional outgoing warm and helpful attitude
Possesses compassion for dealing with people who are ill and need help
Plan, prioritize, and complete multiple tasks as delegated by the Office Manager
Work under pressure; assess, respond, and communicate issues in a timely manner
Communicate clearly with patients and coworkers through the telephone, email, and in-person
Interpret and apply clinical and non-clinical policies and procedures
Must be bilingual Spanish speaking
PHYSICAL/MENTAL/ENVIRONMENTAL DEMANDS
Requires sitting and standing associated with a normal office environment; travel as business needs require

  • Referral Coordinator

    1 week ago

    Naples, FL, United States United Digestive Full time

    GENERAL SUMMARY OF DUTIES: Responsible for all duties revolving around the office, scheduling of patient appointments for procedures, follow-up office visits and ancillary services. Responsible for obtaining accurate documentation of patient information, management of physician schedules, coordination of referrals from Primary Care physicians and other...

  • Intake Coordinator

    3 months ago

    Naples, United States BrightSpring Health Services Full time

    Overview The Intake Coordinator has primary responsibility for the timely clearance of new referrals. Schedule: Monday - Friday 8:00am - 5:00pm • Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts • Supplemental Coverage – Accident, Critical Illness and Hospital Indemnity Insurance • 401(k) Retirement Plan with...

  • Care Transition Coordinator

    4 weeks ago

    Naples, United States Solaris HealthCare North Naples Full time

    Solaris HealthCare North Naples is Hiring. We offer a unique staffing structure with incentives. If you are looking forward to becoming a part of a dynamic team, we would love to meet you! We are located at 10949 Parnu St, Naples, FL 34109 This position will be shared between Solaris HealthCare North Naples and Solaris HealthCare ImperialWhy work for us?...

  • Refugee Program Coordinator

    2 weeks ago

    Naples, Florida, United States Lutheran Services Florida Full time

    About the RoleLutheran Services Florida (LSF) is a leading provider of community services, and we are currently seeking a talented Refugee Program Coordinator to join our team.This is an exciting opportunity to make a meaningful difference in the lives of refugees and immigrants in need. As a Refugee Program Coordinator, you will play a critical role in...

  • Medical Coordinator Professional

    1 week ago

    Naples, Florida, United States Sanitas Medical Center Full time

    Job OverviewSanitas Medical Center is a rapidly expanding healthcare organization, offering comprehensive services across the United States. Our primary focus lies in providing exceptional patient care and experiences through compassion, respect, and kindness.We are seeking an experienced Patient Care Coordinator to join our team at Sanitas Medical Center....

  • Education Experience Coordinator

    3 weeks ago

    Naples, United States Naples Zoo Inc Full time

    Job DescriptionJob DescriptionEducation Experience CoordinatorThe purpose of this position is to provide overall administrative support to the varied aspects of the Education Department operations including: answering phone calls and emails, managing program reservations, collecting payments for programs, returning calls, assisting in preparing program...

  • Sales Account Executive

    1 week ago

    Naples, United States Aveanna Healthcare LLC Full time

    Similar experience is required. Uncapped monthly commission plan Position Overview: The Home Health Account Executive is responsible for successfully marketing to doctors offices, hospitals, nursing facilities, ALFs (Assisted Living Facilities) and various communities and organizations to achieve the Companys financial and market share goals. Identify and...

  • Sales Account Executive

    1 week ago

    Naples, United States Aveanna Healthcare LLC Full time

    Similar experience is required. Uncapped monthly commission plan Position Overview: The Home Health Account Executive is responsible for successfully marketing to doctors offices, hospitals, nursing facilities, ALFs (Assisted Living Facilities) and various communities and organizations to achieve the Companys financial and market share goals. Identify and...

  • Registered Nurse, Medical Nursing Unit

    2 weeks ago

    Naples, United States Chapters Health System Full time

    body>RN-PACE-Hope Healthcare-NaplesIt's inspiring to work with a company where people truly BELIEVE in what they're doing! When you become part of the Chapters Health Team, you'll realize it's more than a job. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Schedule: Monday - Friday...

  • Nurse - Medical Occupational Health

    4 weeks ago

    Naples, United States Chapters Health System Full time

    When you become part of the Chapters Health Team, you'll realize it's more than a job. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Schedule: Monday - Friday -Days The RN, Care Coordinator is responsible for assessing and identifying patient/family needs, utilizing the nursing...

  • Sales & Marketing Associate

    15 hours ago

    Naples, United States Brookdale North Naples Full time

    Job DescriptionJob DescriptionOverviewVoted by Newsweek in 2024 as one of America's Greatest Workplaces for DiversityEarly Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)*** Work Schedule: Tuesday - Saturday, 9 am to 6 pm ***Make Lives Better Including Your Own.If you want to work in an environment where you...

  • Healthcare Operations Manager

    1 week ago

    Naples, Florida, United States Empath Health Full time

    Empath Home Health is a trusted provider of home health care services. As a Home Health Clinical Supervisor, you will play a crucial role in ensuring the delivery of high-quality patient care and services.The ideal candidate will have a degree in Nursing and current licensure as a Registered Nurse in the respective state (ARNP or other advance practice...

  • Sales Account Executive

    2 weeks ago

    Naples, United States Aveanna Healthcare Full time

    Similar experience is required.**Uncapped monthly commission plan**Position Overview:The Home Health Account Executive is responsible for successfully marketing to doctors’ offices, hospitals, nursing facilities, ALF’s (Assisted Living Facilities) and various communities and organizations to achieve the Company’s financial and market share goals....

  • Home Health Sales Account Executive

    2 weeks ago

    Naples, United States Aveanna Healthcare Full time

    Similar experience is required. Uncapped monthly commission plan Position Overview:The Home Health Account Executive is responsible for successfully marketing to doctors' offices, hospitals, nursing facilities, ALF's (Assisted Living Facilities) and various communities and organizations to achieve the Company's financial and market share goals. Identify and...

  • Home Health Sales Account Executive

    4 days ago

    Naples, United States Aveanna Healthcare Full time

    Similar experience is required.**Uncapped monthly commission plan**Position Overview:The Home Health Account Executive is responsible for successfully marketing to doctors’ offices, hospitals, nursing facilities, ALF’s (Assisted Living Facilities) and various communities and organizations to achieve the Company’s financial and market share goals....

  • Home Health Sales Account Executive

    2 weeks ago

    Naples, United States Aveanna Healthcare Full time

    Similar experience is required.**Uncapped monthly commission plan**Position Overview:The Home Health Account Executive is responsible for successfully marketing to doctors’ offices, hospitals, nursing facilities, ALF’s (Assisted Living Facilities) and various communities and organizations to achieve the Company’s financial and market share goals....

  • Home Health Sales Account Executive

    4 days ago

    Naples, United States Aveanna Healthcare Full time

    Similar experience is required. Uncapped monthly commission plan Position Overview:The Home Health Account Executive is responsible for successfully marketing to doctors' offices, hospitals, nursing facilities, ALF's (Assisted Living Facilities) and various communities and organizations to achieve the Company's financial and market share goals. Identify and...

  • Home Health Sales Account Executive

    6 days ago

    Naples, United States Aveanna Healthcare Full time

    Similar experience is required. Uncapped monthly commission plan Position Overview:The Home Health Account Executive is responsible for successfully marketing to doctors' offices, hospitals, nursing facilities, ALF's (Assisted Living Facilities) and various communities and organizations to achieve the Company's financial and market share goals. Identify and...

  • Home Health Sales Account Executive

    6 days ago

    Naples, United States Aveanna Healthcare Full time

    Similar experience is required.**Uncapped monthly commission plan**Position Overview:The Home Health Account Executive is responsible for successfully marketing to doctors’ offices, hospitals, nursing facilities, ALF’s (Assisted Living Facilities) and various communities and organizations to achieve the Company’s financial and market share goals....

  • Home Health Sales Account Executive

    4 weeks ago

    Naples, United States Aveanna Healthcare Full time

    Similar experience is required.**Uncapped monthly commission plan**Position Overview:The Home Health Account Executive is responsible for successfully marketing to doctors’ offices, hospitals, nursing facilities, ALF’s (Assisted Living Facilities) and various communities and organizations to achieve the Company’s financial and market share goals....