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RTMC IT Technician I
4 weeks ago
RTMC IT Technician I All potential applicants are encouraged to scroll through and read the complete job description before applying.IT Technician needed troubleshooting basic systems components in a high-level operations facility. This position is Full-Time, with the day being spent monitoring systems functionality, troubleshooting devices locally and remotely, application support, installation, and updates of new software, assisting users with IT related issues, as well as other day-to-day IT duties as assigned. The ideal candidate will be a detail oriented, an excellent communicator, work well in a team environment, and able to successfully interact with staff at all levels while working independently under minimal supervision. Key attributes of this individual will be flexibility, adaptability, and an eagerness to learn in various technical and creative environments. The ability to follow deadlines while delivering quality work is essential to this position. An individual with experience setting up and managing Networks is plus. M-F; 40 hours a week; Typical hours will be between 8am-5pm. However, must have flexibility and be willing to work on-call if needed. The operations center is 24/7/365. This Full-Time position is intended for an entry level individual with a technical background. The role may be perfect for students or recent graduates and is located in the USF area. We are seeking a candidate who is local to the Tampa Bay area, please. DUTIES: Monitoring systems functionality Troubleshoot local and remote devices Software installation and updates Prepare and maintain technical reports Provide direct user support when possible MINIMUM REQUIREMENTS: High School Diploma, with secondary education in computer science, or the equivalent of one (1) year of experience in the operations of a computer center or computer helpdesk service Possess a CompTIA A+ certification or have the ability to obtain certification within 6 months Experience with basic computer systems & troubleshooting Knowledge and experience with the Microsoft Office Suite Ability to pass a stringent background check and drug test QUALIFICATIONS: Ability to work on multiple projects simultaneously Possess a passion for technology and user experience Experience in and ability to assist users with basic computer skills Ability to clearly communicate technical information in layman's terms Able to communicate in technical terms the circumstances of software or hardware problems to other technicians Competent in forming and maintaining interpersonal relationships Ability and willingness to work alternate work schedules and be on-call 24 hours/day Required experience: At least 1 year of Entry Level knowledge of computers and troubleshooting experience. recblid mhd65o1nbqwl7ribku6m6soojp8uec
