Bilingual Creole Consumer Lending Sales Specialist

3 weeks ago


Fort Pierce, United States Advance America Full time
Address: 2337 S. US Highway 1, Fort Pierce, Florida, United States - 34982

Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.

Bi-Lingual Spanish is a plus

Since 1997, Advance America has helped millions of hardworking people with a variety of personalized financial solutions. We are a nationally recognized, fully licensed financial services company with over 800 locations and online lending services.

We are currently seeking highly-skilled, career-oriented individuals ready to be part of a growing company

We offer:

Competitive Wages
Health/Life Benefits
401(k) Savings Plan with Company Match
3 Weeks of Paid Parental Leave
11 Company Paid Holiday's
Paid Time Off including Volunteer Time
Vacation Carryover
Tuition Reimbursement
Work-Life Balance
Business Casual Environment
Rewards & Recognition Program
Employee Assistance Program

To learn more about Advance America visit the Advance America Website.

Position Summary

The Consumer Lending sales Specialist (CLSS) position is a performance based, hands-on, customer-focused role that is responsible for delivering results related to individual and branch sales goals as well as customer expectations. Job responsibilities are expected to be completed in a manner that complies with all federal and state regulations and adheres to company policies, procedures, and practices. This position is responsible to perform an active role in meeting all performance goals and metrics for the center as defined by management. In order to do so, this position requires attention to detail, excellent customer service skills, and a passion for sales and customer acquisition. This position is responsible to develop, assist, and participate in all marketing and collection efforts, both internally and externally.

Job Responsibility

Customer Service, Sales, Marketing & Customer Acquisition: Actively assist in meeting the center’s performance metrics as defined by management. Utilize sales tools to provide an exceptional customer experience and to use sales and marketing techniques inside and outside of the branch to ensure the branch is the customer acquisition engine that drives new customer growth into storefront and online channels. Be responsible for day-to-day servicing of an ever-growing consumer loan portfolio. Present financial solutions, based on customer needs that meet their goals. Develop new relationships and maintain existing relationships while working with customers throughout the loan process and loan life cycle. Educate customers on the terms and conditions of their loans to ensure a clear understanding of the products they have selected. Effectively build trust with customers and internal staff by embodying and demonstrating the philosophy of the organization, core values and our company’s purpose. Deploy marketing efforts in the community to generate sales and customer growth, and complete marketing tracking sheets as required.

Job Responsibilities Cont.

Operations, Compliance, & Collections: Assist in managing the P&L to meet all budgeted numbers and in meeting management’s expectations related to center performance. Adhere to the Company’s policies, procedures, Creed, and to all applicable state and federal regulations. Maintain accurate cash controls and ensure that security procedures are in line with Company and Loss Prevention (LP) Standards. Enter customer and transaction information accurately into the point of sales system, and create and maintain accurate customer files with all required documentation. Perform and document collection calls, field visits, and any other approved collection activities. Complete other duties as assigned.

Team & Leadership: Work closely with and support others in a positive, team environment to enhance the customer experience.

Education Required

High School Diploma or equivalent required; some college preferred.

Experience Required

Sales and/or customer service experience required, or equivalent experience. One year of experience in one or more of the following areas preferred: sales, retail, banking, or collections.

Knowledge Required

Strong math skills, including the ability to count cash; professional verbal communication by phone and in person; ability to read, write, evaluate, and apply complex and detailed information; may work alone; ability to interact professionally and exhibit appropriate social skills; ability to negotiate payment terms and effectively communicate loan requirements; ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and employees; ability to use computer programs required to process customer transactions; ability to maintain composure in stressful situations; ability to follow procedures in the normal course of business and in stressful situations; ability to develop and maintain business relationships.

Physical Requirements

Standing for long periods of time; sitting occasionally; walking, including extended distances; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; driving and having access during the workday to an insured and reliable transportation in order to complete tasks including, but not limited to, banking, marketing, and providing staffing coverage within the division; exposure to outdoors limited to elements that the ordinary person would be exposed to at that time; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; housekeeping/cleaning (vacuuming, dusting, cleaning windows, bathroom, etc., including exposure to cleaning chemicals); use of office equipment to include computers; be physically present at, and complete the physical requirements of the position at any center within the division (distance varies by division).

Competencies
Better You, Better Everyone
Get Sh*t Done
Action Oriented - CLSS
Sales and Customer Acquisition – Branch
Lead with Vision
Show Up to Coach Up
Embody Integrity
Product Knowledge
Go Bold
Teamwork
Obsess over Customers
Care. Always.
Customer Centricity
Be Decisive
Travel

Must have a valid driver’s license and access to insured, reliable transportation. Ability to travel within division for marketing, collections, staffing, special events, and banking responsibilities.

Attire

The Company offers employees the option of wearing, polos, blouses, collared shirts, sweaters or other professional attire with slacks or jeans and appropriate shoes. Employees should dress accordingly to their business.

Other

Must be 18 (except in AL where the age requirement is 19), eligible to work in the USA, and able to successfully complete all post offer screens, including a criminal background check, MVR, credit check if required by state law, and reference check. Regular and punctual attendance is required. Schedules may be changed as needed to accommodate business needs. Overtime may be required.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Requisition ID: 44182

  • Fort Pierce, United States Advance America Full time

    Address: 2337 S. US Highway 1, Fort Pierce, Florida, United States - 34982Bi-Lingual Spanish is a plus!!Since 1997, Advance America has helped millions of hardworking people with a variety of personalized financial solutions. We are a nationally recognized, fully licensed financial services company with over 800 locations and online lending services.We are...


  • Fort Lauderdale, United States Advance America Full time

    Address: 2460-C North State Rd. 7, Lauderdale Lakes, Florida, United States - 33313Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunityBi-Lingual Creole is required!!Since 1997, Advance America has helped millions of hardworking people with a variety of personalized financial solutions. We are a...

  • Lending Specialist

    4 weeks ago


    Fort Worth, Texas, United States FranFund Full time

    About the RoleWe are seeking a highly skilled Lending Specialist to join our team at FranFund, a leading financial services company. As a Lending Specialist, you will play a critical role in prequalifying and onboarding new clients, utilizing your expertise in loan sales, processing, and underwriting.Key ResponsibilitiesConduct in-depth analysis of potential...


  • Fort Worth, TX, United States OneMain Financial Full time

    At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career. - - - -In the Role - - Deliver results related to...


  • FORT WAYNE, United States OneMain Financial Full time

    At OneMain, Consumer Loan Sales Specialists empower customers – listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career.   In the RoleDeliver results related to...


  • FORT WAYNE, United States OneMain Financial Full time

    At OneMain, Consumer Loan Sales Specialists empower customers – listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career.   In the RoleDeliver results related to...


  • Fort Lee, New Jersey, United States Bank of Hope Full time

    Job SummaryWe are seeking a highly skilled Commercial Lending Specialist to join our team at Bank of Hope. As a Commercial Loan Officer, you will be responsible for analyzing financial data, evaluating creditworthiness, and making informed lending decisions.Key ResponsibilitiesFinancial Analysis: Conduct thorough financial analysis of potential borrowers,...


  • Fort Wayne, Indiana, United States OneMain Financial Full time

    About the RoleAs a Consumer Loan Sales Specialist at OneMain Financial, you will play a vital role in empowering customers by providing access to friendly, fast, and affordable financing for life's expenses. You will learn the lending and servicing business, allowing you to grow your career and develop new relationships with customers throughout the loan...


  • Fort Wayne, Indiana, United States OneMain Financial Full time

    At OneMain Financial, we're committed to helping hardworking Americans achieve their financial goals. As a Consumer Loan Sales Specialist, you'll play a critical role in delivering exceptional customer experiences and driving business results.Key Responsibilities:Develop and maintain strong relationships with customers, understanding their financial needs...


  • Charter Township of Fort Gratiot, MI, United States OneMain Financial Full time

    At OneMain, Consumer Loan Sales Specialists empower customers – listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career.   In the RoleDeliver results related to...


  • Fort Lauderdale, Florida, United States USA Windows and Doors Full time

    Job OpportunityAbout the Role:We are seeking a highly motivated Bilingual Appointment Setter & Sales Specialist to contribute to our team's success. In this role, you will engage with potential clients over the phone, qualifying leads and scheduling estimate appointments for our premium services.Key Responsibilities:Qualify hot leads and schedule estimate...


  • Fort Lee, United States Cross River Full time

    Who We Are Cross River is a highly profitable, fast-growing financial technology company powering the future of financial services. Our comprehensive suite of innovative and scalable embedded payments, cards, and lending products deliver financial services for millions of businesses and consumers around the globe. Cross River is backed by leading investors...

  • Marketing Specialist

    4 weeks ago


    Fort Wayne, Indiana, United States Do it Best Full time

    Job SummaryWe are seeking a highly motivated Marketing Specialist to join our team. As a key member of our marketing team, you will be responsible for developing and implementing consumer-focused marketing strategies to drive sales and profitability for our members.Key Responsibilities:Partner with store owners to design and implement consumer marketing...

  • Lending Assistant

    4 weeks ago


    Fort Worth, Texas, United States Hilltop Holdings Full time

    Job DescriptionPlainsCapital Bank is seeking a highly skilled Lending Assistant to support loan officers in an administrative capacity. The ideal candidate will possess excellent communication and organizational skills, with a strong understanding of lending operations and procedures.Key Responsibilities:Provide administrative support to loan officers,...


  • Fort Lee, New Jersey, United States Cross River Full time

    Job Title: Lending Reporting ManagerCross River is a leading financial technology company powering the future of financial services. Our comprehensive suite of innovative and scalable embedded payments, cards, and lending products deliver financial services for millions of businesses and consumers around the globe.We are seeking a highly skilled Lending...


  • Fort Lauderdale, Florida, United States Kids in Distress Full time

    Job SummaryWe are seeking a highly motivated and bilingual Benefits Enrollment Specialist to join our team at Kids In Distress. This is a part-time role that requires excellent communication and organizational skills, as well as the ability to work with diverse populations.Key ResponsibilitiesAssist eligible families in connecting and applying for benefits...


  • Fort Myers, Florida, United States Cricket Wireless Authorized Retailer Full time

    Job DescriptionCricket Wireless Authorized Retailer is seeking a highly motivated and skilled Bilingual Sales Advocate to provide exceptional customer service and drive sales and revenue growth.Key Responsibilities:Utilize bilingual skills to communicate effectively with customers in both English and Spanish.Provide exceptional customer service to all...


  • Fort Pierce, United States Disability Solutions Full time

    Join our established, fast-growing organization and learn from the Nations first local green bank. You'll have the chance to lead, build, and shape the organizations future, while accelerating your personal and professional growth.Organization:    Solar and Energy Loan Fund (SELF)Job Title:              FSFA Loan...


  • Fort Lauderdale, Florida, United States MySpot Full time

    Job SummaryWe are seeking a highly skilled and bilingual Front Desk Receptionist/Scheduler to join our team at MySpot. As a key member of our front office staff, you will be responsible for providing exceptional customer service, managing patient schedules, and ensuring seamless communication with our healthcare professionals.Key Responsibilities:Manage...


  • Pierce, United States YETI Coolers Full time

    Director, Inside Sales & Operations At YETI, we believe that time spent outdoors matters more than ever and our gear can make that time extraordinary. When you work here, you’ll have the opportunity to create exceptional, meaningful work and problem solve with innovative team members by your side. Together, you’ll help our customers get the high-quality...