Bilingual Creole Consumer Lending Sales Specialist
2 days ago
Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.
Bi-Lingual Spanish is a plus
Since 1997, Advance America has helped millions of hardworking people with a variety of personalized financial solutions. We are a nationally recognized, fully licensed financial services company with over 800 locations and online lending services.
We are currently seeking highly-skilled, career-oriented individuals ready to be part of a growing company
We offer:
Competitive Wages
Health/Life Benefits
401(k) Savings Plan with Company Match
3 Weeks of Paid Parental Leave
11 Company Paid Holiday's
Paid Time Off including Volunteer Time
Vacation Carryover
Tuition Reimbursement
Work-Life Balance
Business Casual Environment
Rewards & Recognition Program
Employee Assistance Program
To learn more about Advance America visit the Advance America Website.
Position Summary
The Consumer Lending sales Specialist (CLSS) position is a performance based, hands-on, customer-focused role that is responsible for delivering results related to individual and branch sales goals as well as customer expectations. Job responsibilities are expected to be completed in a manner that complies with all federal and state regulations and adheres to company policies, procedures, and practices. This position is responsible to perform an active role in meeting all performance goals and metrics for the center as defined by management. In order to do so, this position requires attention to detail, excellent customer service skills, and a passion for sales and customer acquisition. This position is responsible to develop, assist, and participate in all marketing and collection efforts, both internally and externally.
Job Responsibility
Customer Service, Sales, Marketing & Customer Acquisition: Actively assist in meeting the center’s performance metrics as defined by management. Utilize sales tools to provide an exceptional customer experience and to use sales and marketing techniques inside and outside of the branch to ensure the branch is the customer acquisition engine that drives new customer growth into storefront and online channels. Be responsible for day-to-day servicing of an ever-growing consumer loan portfolio. Present financial solutions, based on customer needs that meet their goals. Develop new relationships and maintain existing relationships while working with customers throughout the loan process and loan life cycle. Educate customers on the terms and conditions of their loans to ensure a clear understanding of the products they have selected. Effectively build trust with customers and internal staff by embodying and demonstrating the philosophy of the organization, core values and our company’s purpose. Deploy marketing efforts in the community to generate sales and customer growth, and complete marketing tracking sheets as required.
Job Responsibilities Cont.
Operations, Compliance, & Collections: Assist in managing the P&L to meet all budgeted numbers and in meeting management’s expectations related to center performance. Adhere to the Company’s policies, procedures, Creed, and to all applicable state and federal regulations. Maintain accurate cash controls and ensure that security procedures are in line with Company and Loss Prevention (LP) Standards. Enter customer and transaction information accurately into the point of sales system, and create and maintain accurate customer files with all required documentation. Perform and document collection calls, field visits, and any other approved collection activities. Complete other duties as assigned.
Team & Leadership: Work closely with and support others in a positive, team environment to enhance the customer experience.
Education Required
High School Diploma or equivalent required; some college preferred.
Experience Required
Sales and/or customer service experience required, or equivalent experience. One year of experience in one or more of the following areas preferred: sales, retail, banking, or collections.
Knowledge Required
Strong math skills, including the ability to count cash; professional verbal communication by phone and in person; ability to read, write, evaluate, and apply complex and detailed information; may work alone; ability to interact professionally and exhibit appropriate social skills; ability to negotiate payment terms and effectively communicate loan requirements; ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and employees; ability to use computer programs required to process customer transactions; ability to maintain composure in stressful situations; ability to follow procedures in the normal course of business and in stressful situations; ability to develop and maintain business relationships.
Physical Requirements
Standing for long periods of time; sitting occasionally; walking, including extended distances; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; driving and having access during the workday to an insured and reliable transportation in order to complete tasks including, but not limited to, banking, marketing, and providing staffing coverage within the division; exposure to outdoors limited to elements that the ordinary person would be exposed to at that time; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; housekeeping/cleaning (vacuuming, dusting, cleaning windows, bathroom, etc., including exposure to cleaning chemicals); use of office equipment to include computers; be physically present at, and complete the physical requirements of the position at any center within the division (distance varies by division).
Competencies
Better You, Better Everyone
Get Sh*t Done
Action Oriented - CLSS
Sales and Customer Acquisition – Branch
Lead with Vision
Show Up to Coach Up
Embody Integrity
Product Knowledge
Go Bold
Teamwork
Obsess over Customers
Care. Always.
Customer Centricity
Be Decisive
Travel
Must have a valid driver’s license and access to insured, reliable transportation. Ability to travel within division for marketing, collections, staffing, special events, and banking responsibilities.
Attire
The Company offers employees the option of wearing, polos, blouses, collared shirts, sweaters or other professional attire with slacks or jeans and appropriate shoes. Employees should dress accordingly to their business.
Other
Must be 18 (except in AL where the age requirement is 19), eligible to work in the USA, and able to successfully complete all post offer screens, including a criminal background check, MVR, credit check if required by state law, and reference check. Regular and punctual attendance is required. Schedules may be changed as needed to accommodate business needs. Overtime may be required.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Requisition ID: 44182
-
Fort Pierce, United States Advance America Full timeAddress: 2337 S. US Highway 1, Fort Pierce, Florida, United States - 34982Bi-Lingual Spanish is a plus!!Since 1997, Advance America has helped millions of hardworking people with a variety of personalized financial solutions. We are a nationally recognized, fully licensed financial services company with over 800 locations and online lending services.We are...
-
Fort Lauderdale, United States Advance America Full timeAddress: 2460-C North State Rd. 7, Lauderdale Lakes, Florida, United States - 33313Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunityBi-Lingual Creole is required!!Since 1997, Advance America has helped millions of hardworking people with a variety of personalized financial solutions. We are a...
-
Consumer Loan Sales Specialist
4 weeks ago
Fort Myers, Florida, United States OneMain Financial Full timeJob SummaryWe are seeking a highly motivated and customer-focused Consumer Loan Sales Specialist to join our team at OneMain Financial. As a Consumer Loan Sales Specialist, you will be responsible for delivering exceptional customer service and providing financial solutions to our customers.Key ResponsibilitiesDevelop and maintain relationships with...
-
Lending Specialist
3 weeks ago
Fort Worth, United States CS Pro Full timeCornerStone Professional Placement has partnered with a leading, nationwide funding consultant company to seek out a talented Lending Specialist to join their Fort Worth, TX, team on a contract-to-hire basis. If you have experience in loan sales, processing, or underwriting and SBA or commercial lending knowledge, we encourage you to apply today and get your...
-
Lending Specialist
7 days ago
Fort Worth, Texas, United States FranFund Full timeAbout the RoleWe are seeking a highly skilled Lending Specialist to join our team at FranFund, a leading financial services company. As a Lending Specialist, you will play a critical role in prequalifying and onboarding new clients, utilizing your expertise in loan sales, processing, and underwriting.Key ResponsibilitiesConduct in-depth analysis of potential...
-
Bilingual Consumer Loan Specialist
7 days ago
Fort Worth, TX, United States OneMain Financial Full timeAt OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career. - - - -In the Role - - Deliver results related to...
-
Consumer Loan Sales Specialist
2 weeks ago
FORT WAYNE, United States OneMain Financial Full timeAt OneMain, Consumer Loan Sales Specialists empower customers – listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career. In the RoleDeliver results related to...
-
Commercial Lending Specialist
7 days ago
Fort Lee, New Jersey, United States Bank of Hope Full timeJob SummaryWe are seeking a highly skilled Commercial Lending Specialist to join our team at Bank of Hope. As a Commercial Loan Officer, you will be responsible for analyzing financial data, evaluating creditworthiness, and making informed lending decisions.Key ResponsibilitiesFinancial Analysis: Conduct thorough financial analysis of potential borrowers,...
-
Consumer Loan Sales Specialist
6 days ago
Fort Wayne, Indiana, United States OneMain Financial Full timeAbout the RoleAs a Consumer Loan Sales Specialist at OneMain Financial, you will play a vital role in empowering customers by providing access to friendly, fast, and affordable financing for life's expenses. You will learn the lending and servicing business, allowing you to grow your career and develop new relationships with customers throughout the loan...
-
Lending Specialist
1 month ago
Fort Worth, Texas, United States Franfund Inc Full timeJob OpportunityWe are seeking a highly skilled Lending Specialist to join our team at FranFund Inc. in Fort Worth, Texas. As a leading franchise and small business funding provider, we offer a dynamic and challenging work environment where you can grow your career and make a real impact.About the RoleThe successful candidate will be responsible for...
-
Bilingual Consumer Loan Specialist
7 days ago
Fort Wayne, Indiana, United States OneMain Financial Full timeAt OneMain Financial, we're committed to helping hardworking Americans achieve their financial goals. As a Consumer Loan Sales Specialist, you'll play a critical role in delivering exceptional customer experiences and driving business results.Key Responsibilities:Develop and maintain strong relationships with customers, understanding their financial needs...
-
Fair Lending Compliance Specialist
1 month ago
Fort Myers, Florida, United States Cross River Bank Full timeJob Title: Fair Lending ManagerCross River Bank is seeking a highly skilled Fair Lending Manager to join our team. As a key member of our Compliance department, you will play a critical role in ensuring the bank's lending practices are fair, transparent, and compliant with relevant regulations.Responsibilities:Develop and implement fair lending program...
-
Lending Specialist
2 months ago
Fort Worth, United States Express Employment Professionals of Fort Worth, TX Full timeLending Specialist Downtown Fort Worth company is adding a Loan Processor to their dynamic team. Ideal candidates will have: In-depth knowledge of Bank, SBA and industry lending policies, procedures and criteria Ability to analyze personal financial statements and credit bureau information Ability to analyze business plans, financial projections, cash...
-
Consumer Loan Sales Specialist
2 months ago
Charter Township of Fort Gratiot, MI, United States OneMain Financial Full timeAt OneMain, Consumer Loan Sales Specialists empower customers – listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career. In the RoleDeliver results related to...
-
Lending Specialist
2 months ago
Fort Worth, United States Express Employment Professionals of Fort Worth, TX Full timeLending SpecialistDowntown Fort Worth company is adding a Loan Processor to their dynamic team.Ideal candidates will have:In-depth knowledge of Bank, SBA and industry lending policies, procedures and criteriaAbility to analyze personal financial statements and credit bureau informationAbility to analyze business plans, financial projections, cash flow...
-
Lending Professional
2 months ago
Fort Worth, Texas, United States Franfund Inc Full timeJob DescriptionAre you a skilled professional in loan sales, processing, or underwriting looking to bring your expertise to a dynamic company? FranFund, Inc. is a growing financial services company seeking a Lending Specialist to prequalify and onboard new clients.About YouYou enjoy a challenge and have a strong aptitude for math and logic. You take pride in...
-
Fair Lending Compliance Specialist
4 weeks ago
Fort Myers, Florida, United States Cross River Bank Full timeJob Title: Fair Lending ManagerCross River Bank is seeking a highly skilled Fair Lending Manager to join our team. As a key member of our Fair Lending Oversight team, you will play a critical role in ensuring the bank's compliance with fair lending laws and regulations.Responsibilities:Develop and implement innovative strategies to enhance fair lending...
-
Fair Lending Manager
1 month ago
Fort Lee, New Jersey, United States Cross River Full timeAbout the RoleCross River is seeking a seasoned Fair Lending Manager to join our team. As a key member of our Fair Lending Oversight team, you will play a critical role in monitoring and mitigating potential fair lending risk. Your expertise will be instrumental in driving forward our oversight program objectives.Key ResponsibilitiesProvide comprehensive...
-
Consumer Loan Sales Specialist
4 weeks ago
Fort Gratiot Township, MI, United States OneMain Financial Full timeJob SummaryWe are seeking a highly motivated and customer-focused Consumer Loan Sales Specialist to join our team at OneMain Financial. As a Consumer Loan Sales Specialist, you will be responsible for delivering exceptional customer service, building strong relationships with customers, and providing financial solutions that meet their needs.Key...
-
Bilingual Sales Representative
1 week ago
Fort Lauderdale, Florida, United States USA Windows and Doors Full timeJob OpportunityAbout the Role:We are seeking a highly motivated Bilingual Appointment Setter & Sales Specialist to contribute to our team's success. In this role, you will engage with potential clients over the phone, qualifying leads and scheduling estimate appointments for our premium services.Key Responsibilities:Qualify hot leads and schedule estimate...