Hearing Care Coordinator

3 days ago


Franklin, United States Sonova Full time $17 - $19
Who we are

A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.

You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s unforgettable moments.

We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.

If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.

Join Sonova. Create sense.

Franklin (WI), United States

Hearing Care Coordinator - Franklin, WI

Elite Hearing Centers by AudioNova – A Sonova Brand

Location: Franklin, WI

8217 S. 27th St., Franklin, WI 53132

Current pay: $17.00 – 19.00 an hour + Sales Incentive Program

Hours: Monday-Friday 8:30am - 5:00pm

What We Offer:

Medical, Dental, Vision Coverage
401K with a Company Match
FREE hearing aids to all employees and discounts for qualified family members
PTO and Holiday Time
No Nights or Weekends
Legal Shield and Identity Theft Protection
1 Floating Holiday per year

Job Description:

The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC can provide support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.

As a Hearing Care Coordinator, you will:

Greet patients with a positive and professional attitude
Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
Collect patient intake forms and maintain patient files/notes
Schedule/Confirm patient appointments
Complete benefit checks and authorization for each patients’ insurance
Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
Process repairs under the direct supervision of a licensed Hearing Care Professional
Prepare bank deposits and submit daily reports to finance
General sales knowledge for accessories and any patient support
Process patient orders, receive all orders and verify pick up, input information into system
Clean and maintain equipment and instruments
Submit equipment and facility requests
General office duties, including cleaning
Manage inventory, order/monitor stock, and submit supply orders as needed
Assist with event planning and logistics for at least 1 community outreach event per month

Education:

High School Diploma or equivalent
Associates degree, preferred

Industry/Product Knowledge Required:

Prior experience/knowledge with hearing aids is a plus

Skills/Abilities:

Professional verbal and written communication
Strong relationship building skills with patients, physicians, clinical staff
Experience with Microsoft Office and Outlook
Knowledge of HIPAA regulations
EMR/EHR experience a plus

Work Experience:

2+ years in a health care environment is preferred
Previous customer service experience is required

We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment regarding employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.

We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.

#INDPCC

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

155305

  • Franklin, United States Sonova Full time

    Who we are A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible. You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our...


  • Franklin, United States Beltone Alliance Full time $14

    Medical Office Assistant (Patient Care Coordinator)If you are considering sending an application, make sure to hit the apply button below after reading through the entire description.Franklin, TN 37067Starting at $14.00/Hour plus Monthly Bonus Opportunities!Monday-Friday, 9:00 AM-5:00 PM (No nights or weekends!)For over 80 years, Beltone has been “Helping...


  • Franklin, Tennessee, United States Innovative Renal Care Full time

    Authorization Specialist Job DescriptionInnovative Renal Care is seeking a highly skilled Authorization Specialist to join our team. As a key member of our dialysis clinics, you will be responsible for ensuring seamless prior authorizations, referrals, and appeals processes.Key Responsibilities:Initiate prior authorizations and referrals via phone, fax,...


  • Franklin, Tennessee, United States Care Now Full time

    About CareNowCareNow is a leading provider of urgent care services, delivering quality, convenient, and patient-centered care with unparalleled service. Our physician-driven focus is centered on providing extensive resources and support to our dedicated clinical teams.Job SummaryWe are seeking a dedicated Patient Representative to join our team. As a Patient...


  • Franklin, Ohio, United States Vaco Full time

    Job Summary:Vaco is seeking a skilled Patient Care Coordinator to join our team. As a Patient Care Coordinator, you will play a vital role in ensuring the smooth delivery of healthcare services to our patients.Key Responsibilities:Coordinate patient care: Work closely with healthcare providers to ensure patients receive the necessary care and support.Manage...


  • Franklin, Tennessee, United States TriStar Southern Hills Medical Center Full time

    Sign-on Bonus options available for Eligible CandidatesIntroductionAre you seeking a workplace that prioritizes exceptional patient care? At TriStar Southern Hills Medical Center, we empower our staff in their roles. Step into the position of Nursing Care Coordinator and take advantage of programs designed to support your career journey.BenefitsTriStar...


  • Franklin, United States Fresenius Medical Care North America Full time

    PURPOSE AND SCOPE: Responsible for successful implementation, coordination, and administration of contracting and pricing procedures. This includes contract terms and conditions, products and prices for various market segments and customer types. Accountable for information derived from systems and other administration. Will also be active in supporting all...


  • Franklin, United States GuildQuality Full time

    Created: Apr 3rd 2021 **Customer Care Coordinator** Full-time employee Franklin, TN This position is primarily responsible for responding quickly and courteously to all homeowner calls, requests, and complaints. Coordinates subcontractors and Customer Care Field Representatives with all efforts in assisting homeowners in resolving Customer Care issues. *...

  • Care Coordinator

    5 days ago


    Franklin, United States ADVENT Full time

    Envision a place where you thrive. Envision an organization that believes in you as much as you believe in them. A place where your work has meaning. At ADVENT, you can have just that.Are you the right applicant for this opportunity Find out by reading through the role overview below.ADVENT embraces those who seek more and demand excellence from themselves...

  • Care Coordinator

    3 days ago


    Franklin, United States Advent Full time

    Job Type Full-time Description Envision a place where you thrive. Envision an organization that believes in you as much as you believe in them. A place where your work has meaning. At ADVENT, you can have just that. ADVENT embraces those who seek more and demand excellence from themselves and their employer. We invite you to be challenged, to challenge, and...


  • Franklin, Tennessee, United States TriStar Skyline Medical Center Full time

    Job SummaryThe Registered Nurse (RN) Case Manager is responsible for promoting patient-centered care by coordinating the plan of care for the patient stay, managing the length of stay, ensuring appropriate resource management, and developing a safe and appropriate discharge plan in collaboration with the multidisciplinary team.Key ResponsibilitiesProvides...


  • Franklin, United States Teche Action Clinic Full time

    Job DescriptionJob DescriptionSalary: Teche Action Clinic, A Federally Qualified Health Center, per Section 330 of the Public Health Service Act, is currently seeking qualified applicants for the Chronic Care Management Coordinator Position in Franklin, Louisiana.       **This is a full-time position. Office hours are Monday - Thursday 7:30am - 5:30pm...


  • Franklin, Tennessee, United States Advent Full time

    About AdventAt Advent, we're redefining the healthcare experience. We believe in empowering our patients and our team members to thrive. Our commitment to innovation and excellence drives us to find better solutions for our patients. We're not just a healthcare organization - we're a team of passionate individuals who are dedicated to making a difference.Job...


  • Franklin, Wisconsin, United States Advocate Health Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Mammography Coordinator Assistant to join our team at Advocate Health. In this role, you will be responsible for coordinating and tracking breast imaging reports, reviewing pathology results, and scheduling follow-up appointments.Key ResponsibilitiesTrack and review breast imaging reports for...


  • Franklin, Tennessee, United States Care Now Full time

    About CareNowCareNow is a leading provider of urgent care services, delivering quality, convenient, and patient-centered care with unparalleled service. Our physician-driven focus is centered on providing extensive resources and support to our dedicated clinical teams.Job SummaryWe are seeking a highly skilled and experienced Front Desk Coordinator to join...


  • Franklin, Wisconsin, United States New Perspective Senior Living LLC Full time

    About New Perspective Senior LivingWe are a growing company serving over 2,000 seniors today with a goal of reaching 10,000 by 2025. Our growth is creating energy, excitement, and the opportunity to make a difference in the lives of others.Job SummaryWe are seeking a compassionate and skilled Registered Nurse to join our team at New Perspective Senior...

  • Permit Coordinator

    2 weeks ago


    Franklin, Tennessee, United States Lennar Homes Full time

    Job OverviewPermit CoordinatorLennar Homes is seeking a highly organized and detail-oriented Permit Coordinator to join our team. As a Permit Coordinator, you will play a critical role in overseeing the Starts Process at our division office, ensuring that all necessary permits and approvals are obtained in a timely manner.Key ResponsibilitiesDevelop and...


  • Franklin, Nebraska, United States InnovaCare Full time

    Job SummaryThe Patient Care Coordinator is the first point of contact for patients and guests arriving at InnovaCare Health facilities. This role requires a high level of customer service focus, effective communication skills, and the ability to manage competing priorities in a fast-paced environment.Key ResponsibilitiesWelcoming Patients and Visitors: Greet...


  • Franklin, Ohio, United States Vaco Full time

    Job Title: Patient NavigatorVaco Staffing is currently hiring a Patient Navigator for a Temp-to-Hire position in the medical field with a receptionist-type role. The position is based in an in-office setting.Responsibilities:Guide patients through healthcare services and ensure a smooth experience.Assist with insurance and financial issues, providing support...


  • Franklin, United States InnovaCare Full time

    InnovaCare Texas Management Services Company, LLCJob Summary The Patient Care Coordinator is the first impression when patients and guests arrive at InnovaCare Health facilities. They also assist patients by assessing, facilitating, planning, and advocating for health needs on an individual and on-going basis. Essential Job Functions Welcomes patients and...