Medical Practice Manager

4 weeks ago

Woodstock, United States Aylo Health Full time
At Aylo Health, we work together to enrich the health and well-being of every life we touch. Our mission is to make quality healthcare simple and convenient. Because healthy people can do amazing things

If you want to know about the requirements for this role, read on for all the relevant information.

We offer a work environment that values the creation of lifelong relationships, while also providing opportunities for growth and career development. We strive to care for each other with the same passion with which we care for our patients. Aylo Health offers competitive pay to team members who provide high-quality care, while delivering an exceptional patient experience.

Aylo Health is growing and we are opening a new office in Woodstock, GA

BENEFITS:

Medical, Dental and Vision Insurance
Childcare Assistance, up to $500 per month/child
401K with company match
STD, LTD, Life Insurance
Paid Time Off and Paid Holidays

JOB SUMMARY:

Oversees daily operations of a primary care office to ensure that the office is running smoothly and as cost effectively as possible. Understands and upholds the practice philosophy of health care and integrates this philosophy into daily functions. Provides information and assistance to internal and external customers.

ESSENTIAL FUNCTIONS:

Management

Lead team members and promote Aylo Health's mission, values, and goals.
Implement and ensure quality measures, compliance, and practice policies are being met.
Supervise, assign, and direct activities of team members based on trends and opportunities identified by reviewing reports, direct observations, and feedback.
Communicate effectively both verbally and written with all team members, patients, and vendors.

Patient Experience

Lead Aylo patient experience culture; demonstrate empathy and concern for our patients.
Answer internal and external customer/patient inquires, and handle patient relations issues in accordance with practice policies and procedures.
Identify and address patient/team member concerns in a timely manner.
Provide team members with personalized patient experience feedback and coaching.

Team Building/Staff Development

Interview, hire and on-board new team members; conduct and/or coordinate new team member orientation training.
Oversee continued development of existing team members and required trainings.
Conduct performance evaluations for all assigned personnel.
Coach and execute counseling discussions with all assigned personnel.

Operations

Manage staffing/team member schedules to meet patient demand.
Monitor patient appointment schedules, wait times, and process of treating patients in a timely fashion; review EMR for errors and omissions to ensure efficiency and identify opportunities for improvement.
Monitor, adjust, and approve team member time records.
Report any technical, mechanical, or electrical issues as well as patient area maintenance needs or problems.
Responsible for inventory management.
Perform daily cash deposits with appropriate documentation.
Oversee collection of co-pays, deductibles, and other outstanding patient balances at the time of service.
Audit work performed by office staff, as needed.
Order office and clinical supplies
Ensure cash deposits are made daily, attaching the appropriate documentation
Audit work performed by office staff, as needed

QUALIFICATIONS REQUIRED:

High School graduate or equivalent required
3-5 yrs. experience in management role in a primary care setting
Must have valid driver's license and able to travel to all locations
Ability to be flexible with work schedule (could require working evenings, weekends, and holidays)
Excellent communication skills
Above average problem-solving skills
Computer literate with entry level working knowledge of Microsoft Suites; Outlook, Word
Demonstrated ability to organize, coordinate, prioritize, and facilitate many on-going tasks at one time
Duties require professional verbal and written communication skills
Superior problem-solving skills; ability to identify service delivery issues and develop timely solutions

#INDWD1

Aylo Health is an Equal Opportunity Employer

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