Practice Director

5 days ago


Woodstock, Georgia, United States Piedmont Urgent Care by Wellstreet Full time
Job Summary

We are seeking a highly skilled and experienced Practice Manager to lead our urgent care and occupational medicine centers. The successful candidate will be responsible for managing the day-to-day operational activities, ensuring a safe and effective patient care environment, and directing the responsibilities of assigned administrative and clinical staff.

Key Responsibilities
  • Lead the clinical and administrative teams to deliver exceptional patient care, customer service, and operational effectiveness.
  • Exercise fiscal and operational practices to meet or exceed annual budget and key performance indicators.
  • Develop and communicate annual center vision and goals.
  • Partner and collaborate with area clinical operations director to ensure clinical standards, regulatory requirements, and operational workflows support the company mission.
  • Manage monthly work schedules of administrative and clinical direct reports and ensure teams perform assigned responsibilities in accordance with company policies and regulatory requirements.
  • Conduct timely annual performance evaluations and professional development coaching to direct reports.
  • Hire, manage, and retain appropriate clinical and administrative staffing levels to meet patient care needs.
  • Conduct progressive disciplinary action in accordance with company Human Resources policies and procedures.
  • Assure appropriate levels of medical supplies and equipment are in inventory to meet patient care needs.
  • Partner and collaborate with the marketing and public relations department to develop center-level marketing strategies.
  • Support the company vision and mission through active leadership, innovation, collaboration, and living the core values.
Requirements
  • At least 3 years of leadership experience.
  • Experience in urgent care and occupational medicine preferred.
  • 1 year of marketing experience in healthcare preferred.
  • Working knowledge of healthcare business office, insurance operations, ICD-9, and CPT preferred but not required.
  • High School diploma or equivalent.


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