Hearing Care Coordinator-East Syracuse, NY

5 days ago


East Syracuse, United States Sonova Full time $19 - $22
Who we are

If you are interested in applying for this job, please make sure you meet the following requirements as listed below.

You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s unforgettable moments.

We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.

If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.

Join Sonova. Create sense.

East Syracuse (NY), United States

Hearing Care Coordinator-East Syracuse, NY

Empire Hearing & Audiology, part of AudioNova

Location: East Syracuse, NY

6700 Kirkville Rd. Ste. 105 East Syracuse, NY 13057

Current pay: $19.00-22.00 an hour + Sales Incentive Program

Hours: Monday - Friday 8:30am-5:00pm

What We Offer:

Medical, Dental, Vision Coverage
401K with a Company Match
FREE hearing aids to all employees and discounts for qualified family members
PTO and Holiday Time
No Nights or Weekends
Legal Shield and Identity Theft Protection
1 Floating Holiday per year

Job Description:

The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.

As a Hearing Care Coordinator, you will:

Greet patients with a positive and professional attitude
Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
Collect patient intake forms and maintain patient files/notes
Schedule/Confirm patient appointments
Complete benefit checks and authorization for each patients’ insurance
Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
Process repairs under the direct supervision of a licensed Hearing Care Professional
Prepare bank deposits and submit daily reports to finance
General sales knowledge for accessories and any patient support
Process patient orders, receive all orders and verify pick up, input information into system
Clean and maintain equipment and instruments
Submit equipment and facility requests
General office duties, including cleaning
Manage inventory, order/monitor stock, and submit supply orders as needed
Assist with event planning and logistics for at least 1 community outreach event per month

Education:

High School Diploma or equivalent
Associates degree, preferred

Industry/Product Knowledge Required:

Prior experience/knowledge with hearing aids is a plus

Skills/Abilities:

Professional verbal and written communication
Strong relationship building skills with patients, physicians, clinical staff
Experience with Microsoft Office and Outlook
Knowledge of HIPAA regulations
EMR/EHR experience a plus

Work Experience:

2+ years in a health care environment is preferred
Previous customer service experience is required

We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.

We thank all applicants in advance; however only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.

#INDPCC

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

155846

  • Syracuse, United States Sonova AG Full time

    Empire Hearing & Audiology, part of AudioNovaLocation: East Syracuse, NY6700 Kirkville Rd. Ste. 105 East Syracuse, NY 13057Current pay: $19.00-22.00 an hour + Sales Incentive Program!Hours: Monday - Friday 8:30am-5:00pmWhat We Offer: Medical, Dental, Vision Coverage 401K with a Company Match FREE hearing aids to all employees and discounts for qualified...


  • Syracuse, United States Sonova AG Full time

    Empire Hearing & Audiology, part of AudioNova Location: East Syracuse, NY 6700 Kirkville Rd. Ste. 105 East Syracuse, NY 13057 Current pay: $19.00-22.00 an hour + Sales Incentive Program! Hours: Monday - Friday 8:30am-5:00pm What We Offer: Medical, Dental, Vision Coverage 401K with a Company Match FREE hearing aids to all employees and discounts for...


  • East Syracuse, New York, United States Sonova Full time

    Welcome to Sonova, a leader in hearing care solutions. We are seeking a highly skilled Hearing Care Coordinator to join our team at Empire Hearing & Audiology in East Syracuse, NY.About the RoleAs a Hearing Care Coordinator, you will be responsible for ensuring patients receive quality care and service. You will work closely with our clinical staff to...


  • East Syracuse, New York, United States WCS Healthcare Partners Full time

    Job Title: Medical Surgical Nurse in East Syracuse, NYAbout WCS Healthcare PartnersWCS Healthcare Partners is a leading healthcare staffing agency dedicated to providing exceptional job opportunities for nurses and allied health professionals.Estimated Salary: $2700 per weekJob Description:We are seeking an experienced Medical Surgical Nurse to join our team...


  • East Syracuse, United States System Freight Full time

    System Freight is looking for CDL A Local Dry Van drivers in East Syracuse, NY. System Freight, Inc. (SFI) offers experienced CDL-A Drivers a true career opportunity. Great weekly pay, top benefits packages, paid time off & safety bonuses are just a few of the perks of driving for SFI. Compensation Annual pay: $77,000 Weekly Pay: $1,400-$1,500 Breakdown...


  • East Syracuse, United States System Freight Full time

    System Freight is looking for CDL A Local Dry Van drivers in East Syracuse, NY. System Freight, Inc. (SFI) offers experienced CDL-A Drivers a true career opportunity. Great weekly pay, top benefits packages, paid time off & safety bonuses are just a few of the perks of driving for SFI. Compensation Annual pay: $77,000 Weekly Pay: $1,400-$1,500 Breakdown...


  • East Syracuse, United States System Freight, Inc. Full time

    System Freight is looking for CDL A Local Dry Van drivers in East Syracuse, NY. System Freight, Inc. (SFI) offers experienced CDL-A Drivers a true career opportunity. Great weekly pay, top benefits packages, paid time off & safety bonuses are just a few of the perks of driving for SFI.CompensationAnnual pay: $77,000Weekly Pay: $1,400-$1,500Breakdown pay:...


  • East Syracuse, United States System Freight, Inc. Full time

    System Freight is looking for CDL A Local Dry Van drivers in East Syracuse, NY. System Freight, Inc. (SFI) offers experienced CDL-A Drivers a true career opportunity. Great weekly pay, top benefits packages, paid time off & safety bonuses are just a few of the perks of driving for SFI.CompensationAnnual pay: $77,000Weekly Pay: $1,400-$1,500Breakdown pay:...


  • Syracuse, New York, United States Near East Foundation Full time

    About the RoleWe are seeking an experienced Accounting and Finance Professional to join our team at the Near East Foundation in Syracuse, NY. The successful candidate will be responsible for providing timely and collaborative accounting support to our headquarters and local country offices.


  • East Syracuse, New York, United States Ryder System Full time

    Ryder System is hiring a skilled Diesel Technician to join our team in East Syracuse, NY. As a key member of our maintenance team, you will be responsible for performing vehicle maintenance and repair duties on heavy duty equipment.


  • East Syracuse, New York, United States Byrne Dairy Full time

    OverviewByrne Dairy is seeking a skilled Manufacturing Operations Specialist to join our team in East Syracuse, NY. This role plays a crucial part in ensuring the smooth operation of our dairy processing facility, with responsibilities spanning from production management to equipment maintenance and quality control.


  • Syracuse, New York, United States Your Syracuse Family Dentist Full time

    Job OverviewYour Syracuse Family Dentist is seeking a highly motivated and dedicated Certified Dental Assistant to join their team. Located in Syracuse, NY 13219.Compensation$40,000 - $50,000 per year to start, full-time position (4 day work week Mon-Thur 8-5pm), with opportunities for career growth and development.About the RoleWe are looking for a licensed...


  • East Syracuse, NY, United States System Freight, Inc. Full time

    System Freight is looking for CDL A Local Dry Van drivers in East Syracuse, NY. System Freight, Inc. (SFI) offers experienced CDL-A Drivers a true career opportunity. Great weekly pay, top benefits packages, paid time off & safety bonuses are just a few of the perks of driving for SFI.CompensationAnnual pay: $77,000Weekly Pay: $1,400-$1,500Breakdown pay:...


  • East Syracuse, United States Soliant Full time

    Minimum 1+ years speech therapy experience required.Speech-Language Pathologist (SLP) - School-Based Soliant is seeking a passionate and qualified Speech-Language Pathologist (SLP) to join our team in a school-based setting. Make a difference by helping students improve their communication skills! Location:East Syracuse, NY Qualifications: Valid SLP license...


  • East Syracuse, New York, United States Ryder System Full time

    Ryder System is a leading provider of transportation and logistics services, seeking a skilled Diesel Technician Mechanic to join our team in East Syracuse, NY.As a member of our maintenance team, you will be responsible for performing routine preventative maintenance, diagnosing and repairing complex mechanical issues, and ensuring the safe operation of our...

  • Audiologist

    1 month ago


    Syracuse, United States Syracuse Hearing Solutions Full time

    Audiologist? Syracuse Hearing Solutions has the job for you! We have expanded to two locations with state-of-the art equipment to better serve our patients and our team, and are looking for you to join us! Our highly patient-focused center represents a tremendous opportunity for a high-energy, compassionate Audiologist to provide hearing loss and tinnitus...


  • East Syracuse, United States Soliant Full time

    Minimum 1+ years speech therapy experience required.Job Title: School-Based Speech-Language Pathologist (SLP) Company: Soliant Location:East Syracuse, NY Employment Type: Contract (1099 or W-2 options) Position Overview: Soliant is seeking a compassionate and skilled Speech-Language Pathologist (SLP) to join our school team. In this role, you will work...


  • Syracuse, New York, United States DCI 056 Syracuse Full time

    Company Profile">DCI 056 Syracuse is a leading healthcare organization dedicated to delivering exceptional patient care and innovative solutions. Our mission is to empower individuals and communities by providing accessible, high-quality services that meet the unique needs of each client.">Role Summary">We are seeking a skilled and compassionate LVN/LPN to...


  • East Syracuse, New York, United States Innova Solutions Full time

    About the RoleInnova Solutions is hiring a Business Operations Specialist to join our team in East Syracuse, New York. This role will be based on a contract-to-hire position with a competitive salary of $18-$25 per hour.

  • Audiologist

    4 months ago


    Syracuse, United States Syracuse Hearing Solutions Full time

    Audiologist? Syracuse Hearing Solutions has the job for you! We have expanded to two locations with state-of-the art equipment to better serve our patients and our team, and are looking for you to join us!Our highly patient-focused center represents a tremendous opportunity for a high-energy, compassionate Audiologist to provide hearing loss and tinnitus...