Front Desk Specialist

17 hours ago


Danbury, United States Orthopedic & Neurosurgery Specialists Full time $18 - $23
Front Desk Specialist

If you are interested in applying for this job, please make sure you meet the following requirements as listed below.

Onsite: Danbury, CT

Hours: M-Th 8:30-5:30 F 8:30-2:30

Who we are:

Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most patient care. Headquartered in Stamford, Connecticut, Spire Orthopedic Partners is a growing partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices in todays evolving healthcare landscape. The Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.

What youll do:

Responsibilities/Duties:

Greet and register patients in a prompt and pleasant manner.

Instruct patients to complete registration, history and HIPAA acknowledgement forms.

Request updates from established patients.

Collect and enter all insurance referrals.

Make copies of patient forms and insurance cards.

Enter all demographic information and off-bill comments into the billing system.

Call insurance carriers and patients for follow-up information to complete registration as needed.

Instruct patients about referral and payment process as needed.

Notify other departments of patient arrival.

Pull and file patient encounters.

Schedule and re-schedule appointments for patients.

Takes messages and responds to requests.

Perform Expediter (escort patients to exam rooms) and Call Center duties as needed.

Ensure adherence to HIPAA regulations.

Performs other duties as assigned.

Who you are:

Qualifications:

High school diploma or equivalent, bachelors degree preferred.

Minimum one to three years' experience as registrar or similar function required.

Medical Specialist office experience preferred.

Ability to use computerized systems.

Must be detail-oriented and accurate.

Strong interpersonal, customer service, and verbal and written communication skills.

Knowledge of different insurance carriers and plan types is a plus.

What we offer:

Excellent growth and advancement opportunities

Dynamic environment

Access to a diverse network of practitioners

Broad infrastructure of tools and programs to enhance the employee experience

Competitive Compensation

Generous PTO

Benefits package: health, dental, vision, 401(k), etc.

We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as protected characteristics).
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