Market Manager II

1 week ago

Chester Springs, United States Citadel Federal Credit Union Full time
Function

Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.

Citadel’s Market Managers are responsible for the overall success of the branch and serve as the face of Citadel in the community. Market Managers are responsible for directing sales and business development, meeting operational objectives and ensuring the branch achieves its annual goals. Through their leadership they are responsible for developing and coaching a successful sales and service team.

Through quality customer interactions that exceed expectations and are rooted in the guiding principles of Citadel Class Service, incumbent will establish a solid foundation of trust with each and every customer thereby positioning Citadel as the best choice for all their banking needs.

Duties and Responsibilities

Develop and manage a defined market business plan to increase profitability, track performance, and revise plan to optimize performance. Manage and cultivate existing customer relationships by maintaining periodic contact to determine banking needs, financial trends, and changes in the client’s condition and needs.
Manage a book of clients, with emphasis on cross selling and deepening customers’ relationships with the credit union through outside calling. Provide value-based customer service.
Manage daily operation of the branch, including operations, sales, customer service, and security in accordance with Citadel’s objectives, policies, and procedures.
Responsible for the branch achieving its annual goals. Duties include coaching sales staff, developing direct marketing plans for the branch, tracking and celebrating sales success.
Assure that the office meets the highest levels of service excellence and integrity through ongoing communication of the organizations strategies and expectations.
Lead staff and develop career potential. Ensure that staff participates in appropriate training to perform standard sales and service delivery. Ensure business activities are conducted in compliance with all applicable laws and regulations.
Conduct interviews and make hiring decisions matching the appropriate skill level to the job.
Optimize resources to achieve the greatest return in sales generation and customer satisfaction.
Limit branch risk to preventable losses by ensuring that all branch staff are vigilantly aware of suspicious activity and that they are current on operational changes. Make sure branch adheres to operational policies, compliance requirements and security measures.
Provide sound financial decisions in conjunction with fee and interest rate reviews. Escalate exceptions to Retail Director for review.
Evaluate business trends for the office and collaborate with leadership to ensure successful outcomes to business strategies.
Serve as an ambassador of Citadel to enhance the reputation of Citadel in the community.
Assist with customer transactions when needed, including but not limited to cash handling, inbound calls, and problem resolution.
Responsible for creating a positive banking experience for office customers.
Meet and comply with all requirements set forth in the SAFE Act, including, but not limited to, successful completion of the required background checks and obtaining unique identifier from the NMLS.
Remain complaint with the Bank Secrecy Act by completing annual BSA training.
Other duties as assigned

Qualifications and Education Requirements

Work Experience

5+ years of business development and management experience.
Financial Industry experience/ Notary preferred.
Notary
PC literacy
Ability to navigate multiple software applications
Demonstrated experience with developing and executing a sales development plans. Excellent written and verbal communication and problem solving skills. Sound judgment and decision making skills. Demonstrated performance management experience. Professional appearance and demeanor
NMLS
Proven success in coaching and leading others
Self-motivated and results driven
Proven experience in growing business through existing members as well as externally
Strong technology, systems skills and ability to handle different roles within the branch when needed

Education

Bachelor’s Degree

Performance Measurements

Performance metrics will be established each year based on corporate and strategic goals.

Work Environment

The noise level in the work environment is usually moderate. Employees may experience swings in work-related demands placed upon them by members.

Physical Demands

While performing the duties of this job, the employee is regularly required to sit, stand, talk and/or hear for extended periods. The employee is occasionally required to walk, stoop, kneel, crouch, or bend. The employee will be regularly required to walk and move fluidly within a Retail Office or Corporate Office environment. The employee must occasionally lift up to 20 pounds. The position requires close visual acuity. Community events can occur in a variety of locations including indoors, outside, or at local employers who partner with Citadel. There is infrequent travel, unless otherwise noted.

EEO Statement

Citadel is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, other protected status, such as race, religion, color, national origin, sex, age. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

  • Market Market Retail Sales Associate

    4 weeks ago

    Palm Springs, United States Market Market Full time

    Market Market is looking for energetic, creative and driven sales team members who will be working in a meaningful, high touch retail environment. Our company values individuality and a desire to make a difference in the retail community.Our company represents over 200 small businesses, creating opportunities for artisans and makers to thrive outside of the...

  • Practice Manager II

    2 weeks ago

    Chester, United States HCA Full time

    Description This position is incentive eligible. Introduction Do you have the career opportunities as a(an) Practice Manager II you want with your current employer? We have an exciting opportunity for you to join Primary Health Group which is part of the nations leading provider of healthcare services, HCA Healthcare. Benefits Primary Health Group,...

  • Gourmet Market Director

    2 weeks ago

    Bonita Springs, Florida, United States DeRomo's Gourmet Market Full time

    DeRomo's Gourmet Market Job OpportunityWe are seeking an experienced and skilled Market Manager to join our team at DeRomo's Gourmet Market in Bonita Springs.

  • Marketing Manager

    2 weeks ago

    Colorado Springs, United States Thrive Health Systems Full time

    Job DescriptionJob DescriptionThrive Health Systems is looking for a Marketing Manager. Thrive Health Systems is a natural health care company. Through the years, Thrive has employed largely chiropractic doctors (though there have been medical doctors, physicians assistants, nurse practitioners and naturopathic doctors on staff as well) to deliver natural...

  • Meat Department Sales Associate

    2 weeks ago

    Chester, South Carolina, United States KJ's Market Full time

    We are seeking a talented Meat Department Sales Associate to join our team at KJ's Market. As a key member of our sales staff, you will play a vital role in creating an exceptional shopping experience for our customers.About the JobThis is a part-time position with flexible scheduling opportunities. You will be responsible for providing excellent customer...

  • Marketing Manager

    4 weeks ago

    Sandy Springs, United States Quest Financial Full time

    Our client in Sandy Springs, GA is looking for a Marketing Manager to join their team!As the Marketing Manager, you will be responsible for developing and executing strategic marketing plans that drive brand awareness, customer acquisitions, and revenue growth. You will collaborate with cross-functional teams, manage marketing campaigns, and analyze...

  • IAM Engineer II

    2 weeks ago

    Colorado Springs, United States IDR Healthcare Full time

    IDR is seeking a dedicated and skilled IAM Engineer II to join one of our top clients in Colorado Springs, CO. This role is perfect for a security engineering professional with a strong understanding of cybersecurity technology and DoD/Federal cybersecurity policy. If you are looking for an opportunity to join a large organization and work within a...

  • Meat Cutter Professional

    2 weeks ago

    Chester, South Carolina, United States KJ's Market Full time

    About KJ's MarketKJ's Market is a family-owned grocery store based in the Carolinas since 1922. We pride ourselves on creating smiles and sharing our hometown pride with the community.Benefits for YouWeekly pay to ensure you're always financially stablePaid time off to relax and rechargeComprehensive medical, dental, and vision coverageShort- and long-term...

  • Marketing Manager

    4 weeks ago

    West Chester, Pennsylvania, United States Aerotek Full time

    We are looking for a Marketing Manager to lead our brand development efforts. As a key member of our marketing team, you will be responsible for developing and executing strategies to increase brand awareness and drive sales. You will work closely with the product team to ensure alignment and effective communication. Key responsibilities will...

  • Meat/Seafood Clerk PT

    2 weeks ago

    Chester, United States KJ's Market Full time

    Overview: Are you looking for PT work with flexibility? Join Kj’s Market and see why we’re not like other grocery stores.  In addition to being part of a family-owned and growing company, we offer weekly pay, flexible schedules, and excellent benefits including a 401K and Pension Plan, tuition assistance and more! We Create Smiles!  ...

  • Grocery Stocker PT

    4 weeks ago

    Chester, United States KJ's Market Full time

    Overview Are you looking for PT work with flexibility? Join Kj's Market and see why we're not like other grocery stores. In addition to being part of a family-owned and growing company, we offer weekly pay, flexible schedules, and excellent benefits including a 401K and Pension Plan, tuition assistance and more! We Create Smiles! Responsibilities 1. Provide...

  • Market Developer

    1 month ago

    Chester, United States Bimbo Bakeries USA Full time

    Market Developerreq41631 Employment Type: Regular Location: CHESTER,VA Have you ever enjoyed Arnold, Brownberry or Oroweatbread? A Thomas English muffin or bagel? Or perhaps snacked on a Sara Lee,Entenmann s or Marinela cake or donut? If the answer is yes, then you knowBimbo Bakeries USA!More than 20,000 associates in bakeries, sales centers,offices and on...

  • Digital Marketing Project Manager

    2 weeks ago

    West Chester, United States Spearhead Staffing Full time

    Job DescriptionJob DescriptionWe are seeking a Digital Marketing Project Manager for a hybrid contract role with our client in West Chester, PA. Compensation depends upon experience level.  7+ years leading projects with expose to eCommerce, retail, technology, and hospitality. The Project Manager, to support delivery of multiple simultaneous and...

  • Credit Card Product Strategist II or III

    2 weeks ago

    Colorado Springs, Colorado, United States Ent Credit Union Full time

    At Ent Credit Union, we're dedicated to improving the financial quality of life for our members. We're seeking a skilled Consumer Credit Card Product Manager II or III to lead our consumer credit card product strategy and drive innovation.Job SummaryWe're looking for an experienced professional with a passion for product management and a knack for delivering...

  • Financial Center Manager II

    2 months ago

    West Chester, United States Disability Solutions Full time

    Value PropositionOur values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and...

  • Marketing Manager

    2 weeks ago

    Saratoga Springs, New York, United States Hospitality Syracuse Inc. Full time

    About the Role: We are seeking a skilled Marketing Manager to lead our brand development efforts. This role will oversee the growth and expansion of our brand through strategic marketing initiatives. The ideal candidate will have a strong background in marketing with a focus on brand development and expansion.Key Responsibilities:• Develop and implement...

  • Senior Marketing Manager

    6 days ago

    Exton, Chester County, United States XL CATLIN Full time

    Job Description - Senior Marketing Manager (11008022D20241010) We are seeking an experienced, results-driven Senior Marketing Manager to join our team at AXA XL. Our Marketing function supports AXA XL’s business goals by driving a high level of external market visibility for our people, products, expertise, services, innovation and thought leadership,...

  • Assistant Market Manager

    1 week ago

    Sand Springs, United States Brookshire Grocery Company Full time

    About the JobAbout the JobJob Title: Market ManagerBrookshire Grocery Company (BGC) is a family business based in Tyler, Texas, and currently operates more than 209 stores in four states – Texas, Louisiana, Arkansas and Oklahoma – with three distribution centers and a corporate office. BGC prides itself on offering its partners one of the most...

  • Marketing Assistant

    1 month ago

    West Chester, United States PeopleShare Full time

    Our esteemed client in Media is seeking a Marketing Assistant!  They are an industry leader in photography and videography.  This is a direct hire/permanent position.Marketing Assistant Job Details: Schedule: Monday-Friday, 9am-5pm with flex Salary: $45K-$55K based on experience level20 PTO days offeredRoom for growthDirect hire/permanent...

  • Assistant Market Manager

    6 months ago

    Sand Springs, United States Brookshire Full time

    Job Summary Ensures market and seafood cases are kept full, rotated, and fresh with prepackaged meats. Works with market personnel to cut, weigh, package, and label products as needed, as well as promotes customer service. Essential Duties and Responsibilities Works in conjunction with upper management to train and develop partners, schedule,...