Loss Mitigation Specialist

1 week ago

Saint Petersburg, United States BayFirst National Bank Full time
BayFirst National Bank is a full-service community bank as well as a national SBA Lender dedicated to providing a wide range of high quality banking services delivered in a personalized, friendly manner. Founded in 1999 and headquartered in St. Petersburg, Florida, we are a true community bank with the goal of becoming a one-stop shop and trusted financial resource for the communities that we serve.

Learn more about the general tasks related to this opportunity below, as well as required skills.

Understanding that our employees are our most valuable resource, we are committed to providing career development opportunities, competitive compensation, and generous benefits to our entire workforce. As an organization, we encourage open communication in an environment of mutual respect, where hard work is rewarded, and a professional but informal atmosphere is valued within the workplace.

Primary Purpose of Position:

The Loss Mitigation Specialist is responsible for collecting on delinquent loans and accounts by making and receiving calls in compliance with FDCPA standards and state laws to settle delinquent accounts. In addition to performing these collection duties the Loss Mitigation Specialist will interact with team members on regular basis as to account issues and serve as the first point of contact for the bank with delinquent customers. The position requires more than payment set ups so as to formulate the most effective and robust collections strategies possible resulting in a satisfactory rate and amount of delinquent and/or charged off loans when compared to peer institutions.

Primary Responsibilities include but are not limited to:

Collections

Responsible for early stage (10 - 60 days past due) collection efforts, mostly centered on SBA loans.
Contact delinquent customers to obtain payment commitments designed to resolve delinquency using mainly phone calls and some letters.
Identify, evaluate, and resolve reasons for delinquency.
Prepare and complete certain past due letters and mailings.
Conduct research, skip trace as needed, gather financial statements for payment deferrals, run credit reports.
Escalate calls and/or problem accounts to Special Assets supervisor or other team members.
Summarize collection efforts in a consistent manner in order to pass certain accounts along for enhanced collection/legal actions.
Fully abide by all current collections related laws and bank policy.
Build rapport with customers, use tact and diplomacy, and have a sense of ownership for assigned accounts.
Review case notes and related file materials to prepare for customer interactions.

Related activities

Enter factual, concise, and timely notes into the Jack Henry case log system.
Research billing disputes and follow up as needed with internal partner to resolve.
Uploaded information into tracking folders and related systems as received.
For SBA loans, comply with and understand the Standard Operating Procedures and inform borrower of program aspects and requirements.
Attend and present the status of collection efforts at weekly or periodic past due meetings.
Communicate with Special Assets team and all internal partners in a professional and effective manner.

Qualifications include but are not limited to:

College degree preferred, with at least 2 years prior banking or related experience. High school diploma or GED will also be considered with at least 5 years of banking experience.
SBA loan documentation, servicing and liquidations requirements is a plus
Experience in 1st party/3rd party collections required
NOTE: Position is in-person in the St. Peterburg, FL location office.

Functional / Technical Skills

Proficient in MS Windows/Outlook, Excel
Problem solving skills.
Knowledge of FDCPA standards and state laws.
Use basic business math to solve problems.
Speak clearly, concisely, and effectively; actively listen to, and understand information and ideas as presented verbally.
Read, interpret, and apply laws, rules, regulations, policies and/or procedures.
Follow written and/or verbal instructions.
Good organizational skills and ability to meet deadlines.
Must be detailed oriented.
Ability to input and interpret data.

BayFirst National Bank believes that diversity and inclusivity are essential to positive long-term success and achieving our strategic business goals. We are proud to be an Equal Opportunity Employer, and we encourage diverse and talented applicants to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

  • Loss Mitigation Specialist

    7 days ago

    Saint Petersburg, United States BayFirst National Bank Full time

    Job Title: Loss Mitigation SpecialistBayFirst National Bank is a full-service community bank and national SBA Lender dedicated to providing high-quality banking services in a personalized and friendly manner.We are seeking a skilled Loss Mitigation Specialist to join our team in St. Petersburg, FL. As a Loss Mitigation Specialist, you will be responsible for...

  • Loss Control Specialist

    2 weeks ago

    St Petersburg, United States FinTrust Connect Full time

    For more Job Opportunities follow FINTRUST CONNECT here: FinTrust Connect: Jobs | LinkedInLoss Control Specialist -St. Petersburg, FLFinTrust Connect, a trusted partner of a well-established financial institution, is seeking a highly skilled Loss Control Specialist with a CSP (Certified Safety Professional) certification in the Greater Tampa Bay Area.In this...

  • Loss Control Specialist

    1 week ago

    St. Petersburg, United States FinTrust Connect Full time

    For more Job Opportunities follow FINTRUST CONNECT here: FinTrust Connect: Jobs | LinkedInLoss Control Specialist -St. Petersburg, FLFinTrust Connect, a trusted partner of a well-established financial institution, is seeking a highly skilled Loss Control Specialist with a CSP (Certified Safety Professional) certification in the Greater Tampa Bay Area.In this...

  • Mitigation Specialist

    2 weeks ago

    Saint George, Utah, United States Paul Davis Full time

    Job SummaryWe are seeking a highly skilled and experienced Mitigation Technician to join our team at Paul Davis Restoration. As a Mitigation Technician, you will be responsible for responding to property damage emergencies, providing expert mitigation services, and working closely with our clients to restore their properties to their pre-loss condition.Key...

  • Loss Prevention Manager

    4 weeks ago

    Saint Joseph, Missouri, United States National Beef Full time

    Job SummaryNational Beef is seeking a highly skilled Loss Prevention Manager to join our team. As a key member of our organization, you will be responsible for developing and implementing strategies to minimize losses and ensure the security of our assets.Key ResponsibilitiesManage the Loss Prevention Department, overseeing the development and implementation...

  • Loss Prevention Specialist

    2 weeks ago

    Saint-Bauzille-de-Putois, Occitanie, United States Restaurant Depot Full time

    Restaurant Depot W.Job SummaryAs a Loss Prevention Specialist at Restaurant Depot, you will play a critical role in protecting our assets and ensuring the integrity of our operations. Your primary responsibilities will include:Key Responsibilities• Conduct thorough investigations and audits to identify and mitigate risks associated with product shrinkage...

  • Sr. Loss Control Representative Small Commercial Package

    5 days ago

    Saint Petersburg, United States Bankers Financial Corp Full time

    Job DescriptionJob DescriptionFounded in 1976, Bankers Insurance Group has grown from a small local company to a diverse corporation known for its innovative insurance products and superior customer service. Bankers Insurance offers a variety of property and casualty products and services. Among the company’s products are business owners, builder’s risk,...

  • Loss Prevention Specialist

    3 weeks ago

    Saint Petersburg, United States HomeGoods Full time

    Job SummaryAs a Loss Prevention Detective at HomeGoods, you will play a critical role in maintaining a secure and honest work environment.Key ResponsibilitiesAdhere to established shoplifter guidelines and policies to prevent losses.Provide exceptional customer service to internal and external customers, ensuring a positive shopping experience.Promote a...

  • Loss Prevention Specialist

    4 weeks ago

    St Petersburg, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Loss Prevention Officer to join our team at Marriott International Inc. As a Loss Prevention Officer, you will play a critical role in ensuring the safety and security of our guests and employees.Key ResponsibilitiesPatrol all areas of the property to prevent and detect potential security...

  • Loss Control Practice Leader

    1 week ago

    St. Petersburg, United States Polikov Recruitment Solutions Full time

    Our client is a well-established commercial carrier looking for a Loss Control Practice leader to join their team in St. Peterburg, FL.The Loss Control Practice Leader will be responsible for oversight of the TPAs who handle the smaller risks for all lines of commercial insurance business. The Practice Leader will make sure that the TPA’s are performing at...

  • Loss Control Practice Leader

    2 weeks ago

    St Petersburg, United States Polikov Recruitment Solutions Full time

    Our client is a well-established commercial carrier looking for a Loss Control Practice leader to join their team in St. Peterburg, FL.The Loss Control Practice Leader will be responsible for oversight of the TPAs who handle the smaller risks for all lines of commercial insurance business. The Practice Leader will make sure that the TPA’s are performing at...

  • Loss Prevention Specialist

    4 weeks ago

    St. Petersburg, Florida, United States HomeGoods Full time

    Job Summary: We are seeking a skilled Loss Prevention Specialist to join our team at HomeGoods. As a Loss Prevention Specialist, you will play a critical role in protecting our store's assets and ensuring a safe shopping environment for our customers.Key Responsibilities:Conduct regular patrols of the store to identify and prevent potential security...

  • Loss Prevention Specialist

    3 weeks ago

    St Petersburg, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled Loss Prevention Officer to join our team at The Vinoy Resort & Golf Club. As a key member of our security team, you will be responsible for ensuring the safety and security of our guests and employees.Key ResponsibilitiesPatrol all areas of the property to prevent and detect potential security threatsAssist guests...

  • Mitigation Specialist

    4 weeks ago

    Saint-Maden, Bretagne, United States SERVPRO of Culpeper & Fauquier Counties Full time

    Job SummaryWe are seeking a highly skilled and motivated Mitigation Specialist to join our team at SERVPRO of Culpeper & Fauquier Counties. As a key member of our restoration team, you will be responsible for responding to emergency situations, evaluating and performing restoration activities, and communicating with clients to ensure their needs are met.Key...

  • Loss Prevention Manager

    2 weeks ago

    Saint Joseph, Missouri, United States National Beef Full time

    Loss Prevention ManagerOverview:National Beef, a leading producer of fresh, chilled, and further processed beef products, is seeking a highly skilled Loss Prevention Manager to join its team. This is an on-site position that requires a strong commitment to safety and security.Responsibilities:Manage the Loss Prevention Department, ensuring the implementation...

  • Loss Prevention Officer

    4 weeks ago

    St Petersburg, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled and experienced Loss Prevention Officer to join our team at Marriott International Inc. As a key member of our security team, you will be responsible for ensuring the safety and security of our guests, employees, and property.Key ResponsibilitiesPatrol all areas of the property to prevent and detect potential...

  • Mitigation Specialist

    2 weeks ago

    Saint George, Utah, United States Paul Davis Full time

    Job Title: Mitigation TechnicianWe are seeking a highly skilled and dedicated Mitigation Technician to join our team at Paul Davis Restoration. As a key member of our team, you will play a critical role in providing exceptional service to our customers who have experienced damage to their properties due to floods, fire, mold, broken pipes, or malfunctioning...

  • Loss Prevention Specialist

    4 weeks ago

    Saint-Bauzille-de-Putois, Occitanie, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled and experienced Loss Prevention Specialist to join our team at Marriott International Inc. As a key member of our security team, you will be responsible for ensuring the safety and security of our guests, employees, and assets.Key ResponsibilitiesConduct regular security audits and risk assessments to identify...

  • Loss Prevention Officer

    4 weeks ago

    St Petersburg, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled and experienced Loss Prevention Officer to join our team at Marriott International Inc. As a key member of our security team, you will be responsible for ensuring the safety and security of our guests, employees, and property.Key ResponsibilitiesPatrol all areas of the property to prevent and detect potential...

  • Loss Prevention Officer

    4 weeks ago

    Saint-Bauzille-de-Putois, Occitanie, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled and experienced Loss Prevention Officer to join our team at Marriott International Inc. As a Loss Prevention Officer, you will play a critical role in ensuring the safety and security of our guests, employees, and assets.Key ResponsibilitiesPatrol all areas of the property to prevent and detect potential security...