Loan Operations Specialist

2 weeks ago

Iowa City, United States MidWestOne Full time

Overview:

At MidWestOne, our people are number one in everything we do. We are a community bank with a culture based on integrity and customer care. The people on our team are the foundation of our success. If you're ready to work for an organization that values you, develops your talents and helps you grow personally and professionally, then look no further.

This role provides support and assistance with the administration of various loan-related software programs, reconciling of internal accounts, and performing escrow related functions. This position includes handling customer requests and servicing existing loan accounts.

Responsibilities:
  • Assists with the administration and accuracy of data input within loan related software and websites.
  • Inputs loan information and completes maintenance in the bank core operating software.
  • Performs checkback of loan data entry to ensure integrity of entries and information stored in the banks core operating system; this may include note maintenance checkback, file documentation reviews, and compliance reviews.
  • Creates timely reconcilements for several crucial general ledger and internal Demand Deposit Accounts (DDA).
  • Processes loan payments.
  • Assists with the servicing of existing loan account relationships such as:
    • Participations
    • Secondary Market loans
    • Swap loan transactions
    • Letters of Credit
    • Charged-off loans and Other Real Estate Owned (OREO)
  • Assists with performing escrow functions which may include:
    • Monitoring payment dates for insurance and taxes;
    • Updating tax and insurance amounts in the core operating system;
    • Producing and mailing loan-related customer checks;
    • Reconciling related accounts.
  • Handles incoming telephone calls and email requests from customers.
  • Assists with miscellaneous filing and document imaging.
  • Performs other duties as assigned.

The Perks

  • Competitive base compensation with additional performance-based incentives (incentives vary depending on role)
  • Career development and continuous learning opportunities
  • Paid Time Off, Paid Holidays, Parental/Grandparent Leave, and more
  • 100% vested 401(k) Retirement Plan with company match
  • Medical, Dental, and Vision insurance
  • Flex spending plan & Health savings accounts with employer contribution
  • Student Loan Debt Reduction Program & Tuition Assistance Plan
  • Employee Stock Ownership Plan
  • Employer provided group life insurance with option to purchase additional life insurance for you and your family members
  • Employer provided long term and short term disability insurance
  • Additional Insurance options to meet your personal needs: Critical Illness and Accident insurance
  • Wellness Program
  • Free banking services and other financial services discounts
  • Take Your Dog to Work Day in June
  • Employee Rally Day- a day of celebration and recognition
Qualifications:
  • Post high school education preferred or equivalent combination of education and related work experience.
  • In addition to education in business or a related field, prefer 6 months to 1 year of experience in a loan operations-related role.
  • Banking or financial experience is also preferred.

We RISE by lifting others. RISE stands for Retention, Innovation, Support, and Empowerment. Through RISE we aspire to create and sustain a culture of diversity, inclusion and belonging at work and in our communities. Our commitment to RISE is reflected in our operating principles, people and culture. We pledge to continuously learn, so we can understand and support the differences of individuals, embrace each other's strengths, and provide opportunities for all of us to work toward and achieve our full potential.

Now that you know more about us and the position, next step is for you apply so we can learn about you

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