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Sales Advisor

2 months ago


Falmouth, United States Seasalt USA Part time
Seasalt is a thriving retail lifestyle brand who put its customers at the heart of everything we do. Based on the Cornish coast in the UK, we're a multi-channel lifestyle brand with over 70 shops across the UK & Ireland, over 400 wholesale stockists and a growing online business. Our success relies on a talented retail team who bring our values to life by helping our customers.

We are very excited to be opening our first store in Falmouth, MA and are looking for part-time (8 -15 hours per week) Sales Advisors to join our team.

Like all our retail employees, our Sales Advisors are ambassadors for Seasalt, embodying our values by putting our customers at the heart of everything they do. They are an essential part of the team, supporting store management and creating a memorable shopping experience for every customer.

You'll help us by:

Delivering an exceptional and inspiring service, demonstrating a thorough knowledge of our brand, products, design inspiration and services. Recommending additional services and solutions to our customers to drive sales and gather customer data.

Having a first point resolution approach to any customer issues or feedback and actively seeking out solutions for the benefit of the customer.

Helping with implementing store visual merchandising, windows standards and guidelines and utilising all product, categories, and bestseller information to maximise commercial opportunities within the store

Having a flexible approach to your work, playing an active role in all operational tasks such as management of stock, loss prevention, health and safety, and store safety standards amongst others

Supporting the Store Manager and team to drive store sales, profitability and consistent KPI achievement.

The skills you'll be sharing with the team:

Your high standards of customer service will be really important to you and is extremely valued in this role. The enthusiasm and energy you have shines through as you enjoy working and being a part of a team of like-minded people.

Effectively communicating both with your team and our customers will come naturally.

The commitment you have to your work is evident and you enjoy seeing the results of this.

Difficult situations don't phase you as you are able to adapt, show resilience and have the confidence to work independently.

Why we hope you'll love working with us:

The success of Seasalt is down to the skill and hard work of our team. We don't just want to attract the best and brightest people to come and work with us, we want you to stay and grow with us.

From the moment your Seasalt journey begins, it's our pledge to support you by providing dedicated learning and development opportunities that will enhance your day-to-day working life and help you build your skills and knowledge.

As well as doing everything we can to boost your development professionally, we believe encouraging personal growth is just as important. So you can fulfil your passion and purpose, not just at work but in life, we offer a range of benefits that are designed to enhance your career and wellbeing. These include:

Hourly rate: $15 per hour
Competitive days paid annual leave, increasing with length of service
Uniform allowance
Attractive 50% employee discount
Flexible benefits scheme to personalise your benefits package
401k employer contributions
Life assurance programme
Learning and Development opportunities including specialist training, coaching opportunities, and professional qualification support
Employee networks to support and celebrate our people, including the Inclusion Network and Culture Crew
100's of savings on top retailers and gym memberships through our discount hub

At Seasalt we have a brilliant team of people - they're what make Seasalt a fantastic place to work. We love to celebrate uniqueness and are committed to making Seasalt a place where everyone feels they belong. As an inclusive employer, we want to invite a diverse range of candidates to apply for our roles. We aim to work flexibly where possible and value a range of perspectives - diversity of thought helps us to grow - so please apply if this is a role that would make you excited to come to work every day. We're happy to help with any adjustments to our recruitment process and beyond.