Assistant Branch Manager

4 weeks ago

Jacksonville, United States Ameris Full time

Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app.

Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you'll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer's needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and allies as well as professional development opportunities to drive ongoing education. Learn more about our purpose and how you can bring it to life as an Ameris Bank teammate.

The Assistant Branch Manager is responsible for customer service fulfillment within the branch, which includes lobby management, researching, and resolving complex customer service matters, determining policy exceptions, ensuring operational excellence and compliance within the branch. The position is responsible for coaching, motivating, and creating a positive work environment that demonstrates the Ameris Approach and aligns with the Bank's Mission, Vision, Purpose, Experience Expectations, and Values. Performs other projects and duties as assigned.

Essential Functions, Duties, and Responsibilities:

  • Strictly adheres to Bank Secrecy Act requirements and applies organizational policies and procedures in all activities
  • Supervises the operations of the branch including the lobby and teller line, establishing staffing schedules, performing audits, evaluating employee performance, and monitoring compliance
  • Recruits, trains, coaches, leads, schedules, motivates, and evaluates the work of a team which may include Tellers, Personal Bankers, Universal Bankers, Head Tellers, and Travel Bankers
  • Responsible for optimizing use of resources to meet operational needs of the branch
  • Demonstrates effective sales strategies to attract, expand, and retain customer relationships and guides team to achieve sales objectives through action planning
  • Oversees the customer experience within the branch assessing customer and employee feedback, identifying opportunities for improvement, and researching and resolving complex problems to ensure customer service excellence
  • Manages branch safety, security, and compliance
  • Protects against criminal or fraudulent activity, risk or exposure
  • Performs regular audits of vault and teller cash with proper documentation
  • Represents the Bank in business development efforts and at networking and community functions
  • Maintains knowledge of banking products, programs, services, and promotions
  • Leads or co-facilitates training and staff meetings
  • Provide backup support to other branches as needed
  • Approves policy exceptions within authorized limits
  • Responsible for achievement of branch objectives, sales and service objectives as set by Bank leadership
  • May perform all sales and service functions of the branch as needed
  • Demonstrates leadership skillset with ability to develop and maintain collaborative relationships, coach, mentor, and retain a high performing team
  • Practices ethical sales behaviors in accordance with the Bank's Core Values of Integrity and Honesty
  • Always acts in the best interest of the customer when offering additional products and services
Required Knowledge, Skills and Competencies:
  • Highly motivated team-player with ability to develop and maintain collaborative relationships
  • Strong written and verbal communication skills
  • Knowledge of branch operations
  • Knowledge of banking policies and procedures
  • Intermediate PC proficiency
  • Intermediate proficiency in Google Docs and Microsoft Office products
Industry and Work Experience:
  • 3 or more years of retail banking experience required
  • Supervisory, leadership or mentorship experience required
  • Branch operations experience required
  • Cross selling experience required
  • Sales management experience preferred
  • Consumer credit experience preferred
Academic:
  • High school diploma or GED required
  • Bachelor's degree in business or related field preferred
Benefits Available to Employees:

Ameris Bank provides a comprehensive employee benefit package to all eligible employees.
  • Medical, Dental and Vision Insurance
  • Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment
  • Life Insurance provided at no additional cost to employees
  • Accidental Death & Dismemberment Coverage
  • Long-Term Disability Coverage
  • Paid Sick and Vacation Leave
  • 11 Holidays
  • Volunteer/Service Day
  • Employee Stock Purchase Plan
  • 401(k) Retirement Plan
  • Ameris Bank matches 50% of your first 8% of contributions to the plan
  • Flexible Spending Accounts
  • Health Savings Account
  • Health Reimbursement Arrangement
  • Supplemental Life & Other Insurance Plans
  • Identity Theft Protection
  • Pet Insurance
  • Legal Insurance
  • Employee Assistance Program
  • Employee Advocacy Program
  • Tickets at Work (Entertainment discounts for Ameris Bank Employees)
  • Wellness Discounts for Medical Premiums and Other Rewards
  • Employee Referral Incentive
  • Education Assistance
  • Employee Resource Groups
Banking Advantages for Employees:

In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services.
  • Free Interest Checking
  • Free Safe Deposit Box
  • Free Money Orders, Travelers' Checks and Cashier Checks
  • Discount on Mortgage Origination Fee
  • Free Online Banking and Free Unlimited Online Bill Payment
  • Employee Banking Perks


Disclaimer:

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

  • Branch Operations Manager

    4 weeks ago

    Jacksonville, Florida, United States Synovus Full time

    Job Title: Branch Service Supervisor or Sr BSSJob Summary:As a Branch Service Supervisor or Sr BSS, you will be responsible for supervising and coordinating the day-to-day activities of the Teller line for one or more bank branches. Your goal will be to ensure continuous coverage of Teller functions and adherence to established schedules.Key...

  • Branch Management Leader

    13 hours ago

    Jacksonville, Florida, United States Coastline Federal Credit Union Full time

    Coastline Federal Credit Union: A Purpose-Driven OrganizationWe're a team that believes in the power of community and making a difference in the lives of our members. As a Branch Manager at Coastline Federal Credit Union, you'll have the opportunity to champion our credit union's mission and empower our members.The Role:This is an exciting opportunity for a...

  • Reedy Branch Family Dentistry | Dental Hygienist | jacksonville, fl

    4 weeks ago

    jacksonville, United States Reedy Branch Family Dentistry Full time

    Reedy Branch Family Dentistry is hiring a part-time Dental Hygienist Location: 10920 Baymeadows Rd Ste 5, Jacksonville, FL 32256Schedule Thursdays & some Fridays Meet our doctors:Solomiya Peregovska, DMDDr. Peregovska is a skilled and compassionate dentist who brings a global perspective to her practice. Fluent in Ukrainian, Russian, and English, she...

  • Reedy Branch Family Dentistry | Dental Hygienist | jacksonville, fl

    3 weeks ago

    jacksonville, United States Reedy Branch Family Dentistry Full time

    Dental Hygienist at Reedy Branch Family Dentistry summary: Reedy Branch Family Dentistry is seeking a part-time Dental Hygienist to join their dedicated team in Jacksonville, FL. The ideal candidate will provide exceptional patient care, utilizing both clinical expertise and compassionate communication. As an integral member of the patient care team, the...

  • Branch Leadership Director

    14 hours ago

    Jacksonville, Florida, United States Coastline Federal Credit Union Full time

    Job DescriptionWe're seeking a dynamic Branch Leadership Director to join our team at Coastline Federal Credit Union. As a key member of our organization, you will play a crucial role in driving branch growth and profitability.The successful candidate will have:Proven experience in branch management or a related field;A Bachelor's degree in a related field...

  • Branch Support Manager

    3 weeks ago

    Jacksonville, United States WELLS FARGO BANK Full time

    About this role:Wells Fargo is seeking a Branch Support Manager in Wealth and Investment Management as part of Wells Fargo Advisors. Learn more about our career areas and lines of business at wellsfargojobs.com .In this role, you will:Act as a liaison between Market Leaders, the Brokerage Support team, and Client Associates in various aspects of operations,...

  • Branch Service Supervisor or Sr BSS

    2 months ago

    Jacksonville, United States Synovus Full time

    Job DescriptionJob Summary Supervises and coordinates the day-to-day activities of the Teller line for one or more bank branches. Manages Teller schedules ensuring continuous coverage of Teller functions and adherence to established schedules. Ensures Teller compliance with bank policies, procedures, regulations and operational guidelines. Works closely with...

  • Dental Assistant

    3 months ago

    Jacksonville, United States Reedy Branch Family Dentistry Full time

    Overview: Experienced Dental Assistant Reedy Branch Dentistry is looking for a Dental Assistant to join our team. Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team...

  • Branch Sales Associate

    2 weeks ago

    Jacksonville, United States Watsco Full time

    Job DescriptionCE Florida currently has an exciting Branch Sales Associate opportunity at our Daytona, FL locationCompany Website: www.carrierenterprise.comSUMMARYThe Branch Sales Associate is responsible for promoting our entire line of HVAC products (parts supplies and Payne equipment) to increase sales as well as increase market penetration with our...

  • Dental Assistant

    3 weeks ago

    Jacksonville, United States Reedy Branch Family Dentistry Full time

    Reedy Branch Family Dentistry is hiring a part-time Dental Hygienist Location: 10920 Baymeadows Rd Ste 5, Jacksonville, FL 32256 Schedule Thursdays & some Fridays Meet our doctors: Solomiya Peregovska, DMD Dr. Peregovska is a skilled and compassionate dentist who brings a global perspective to her practice. Fluent in Ukrainian, Russian, and English, she...

  • Branch Service Supervisor or Sr BSS

    3 weeks ago

    Jacksonville, Florida, United States Synovus Full time

    Job SummaryWe are seeking an experienced Branch Service Supervisor or Sr BSS to oversee the day-to-day operations of our bank branches. This individual will be responsible for supervising and coordinating the activities of tellers, ensuring continuous coverage of teller functions, and maintaining adherence to established schedules.Main ResponsibilitiesTeller...

  • Executive Leader for Jacksonville Branch

    3 weeks ago

    Jacksonville, North Carolina, United States Recruit Up, LLC Full time

    About Recruit Up, LLCWe are a family-owned organization specializing in plumbing and electrical supplies with locations across the US. Our team is passionate about delivering exceptional service to our customers and providing opportunities for growth and development.Salary InformationThe salary range for this position is estimated at $80,000 - $110,000 per...

  • Branch Office Administrator

    3 weeks ago

    Jacksonville, United States Edward Jones Full time

    Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team.At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Branch Office Support Professional role, you are a critical member of that team along...

  • Physician Assistant for Naval Branch Health Clinic

    3 months ago

    Jacksonville, United States U.S. GOT PEOPLE Full time

    USGP has an opportunity for a PHYSICIAN ASSISTANT to provide services to our military service members, their families, and veterans within at NAVAL BRANCH HEALTH CLINIC JACKSONVILLE, FLORIDA.Benefits:Competitive Pay – $62.00/hr. + Health and Welfare StipendBenefits to include Medical, Dental, Vision, and Life Insurance and a 401KPaid Time Off and Sick Time...

  • Branch Office Administrator

    2 months ago

    Jacksonville, United States Edward Jones Full time

    Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team.At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Branch Office Support Professional role, you are a critical member of that team along...

  • Dental Assistant/Hygienist

    2 months ago

    Jacksonville, United States Reedy Branch Family Dentistry Full time

    Reedy Branch Family Dentistry is hiring a part-time Dental Hygienist Location: 10920 Baymeadows Rd Ste 5, Jacksonville, FL 32256 Schedule Thursdays & some Fridays Meet our doctors: Solomiya Peregovska, DMD Dr. Peregovska is a skilled and compassionate dentist who brings a global perspective to her practice. Fluent in Ukrainian, Russian, and English,...

  • Branch Team Associate

    1 day ago

    Jacksonville, Illinois, United States Edward Jones Full time

    About the PositionWe are seeking a highly skilled Branch Team Associate to join our team. As an associate, you will be responsible for providing comprehensive support to clients, identifying opportunities to create efficiency, and working independently to manage multiple priorities in a deadline-driven environment.Key Responsibilities:Provide comprehensive...

  • Patient Experience Coordinator

    6 days ago

    Jacksonville, Florida, United States Reedy Branch Family Dentistry Full time

    About the Opportunity:">We're looking for a skilled and compassionate Dental Assistant to join our team at Reedy Branch Family Dentistry.This role offers a unique blend of clinical and administrative responsibilities, providing opportunities for growth and development.">Assist dentists and hygienists with a wide range of procedures, from routine cleanings to...

  • District Manager/AVP

    6 months ago

    Jacksonville, United States Mariner Finance Full time

    Position : District Manager/AVP Hours of Work: Work hours will depend on the business hours of the time zone serviced. Saturday hours required seasonally and as business needs require. Full-Time, Exempt To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs. Supervisory...

  • Dental Care Coordinator

    7 days ago

    Jacksonville, Florida, United States Reedy Branch Family Dentistry Full time

    Job Overview: Reedy Branch Family Dentistry is seeking an experienced Dental Assistant to join their team. As a key member of the dental care team, you will be responsible for providing exceptional patient care and support to the dentists. This is a fantastic opportunity to work in a fast-paced and dynamic environment while developing your skills and...