Director, Business Development
4 days ago
US HEART AND VASCULAR
US Heart and Vascular (USHV) is the leading national provider of support services to cardiovascular physician practices. The company partners with cardiovascular practices, creating an opportunity for the top physicians to not only survive, but thrive like never before in the changing world of cardiovascular care. Partnering with US Heart & Vascular can enable practices to grow by optimizing the delivery of innovative, efficient, high-quality and compassionate care.
Formed in 2021 and headquartered in Nashville, Tennessee, USHV has a growing footprint of practice affiliates. USHV accomplishes its mission by building collaborative partnerships with the best cardiovascular specialists and providing them with the non-clinical resources they need to deliver optimal care to their patients and communities. Practices enjoy continued autonomy, while patients benefit from an elevated coordinated care experience, high-quality/lower-cost services and a less bureaucratic standard of care.
SUMMARY
The Director of Business Development develops and maintains strong relationships with targeted referral sources through consistent, strategic field call strategies. The objective of this role is to drive and sustain incremental volume in the market in alignment with USHV’s growth strategies. The Director of Business Development will work collaboratively with operational leadership to drive results. Field activities will account for 80% of the position, engagement planning will account for 10% and internal interface and coordination will account for 10%.
The ideal candidate should have excellent oral and written communication skills with the ability to adapt, collaborate and communicate with providers and community members. USHV looks for people who are enthusiastic to grow their skills and take on new responsibilities with the ability to lead through influence and adapt to a constantly changing health care environment.
REPORTING RELATIONSHIPS
Reports to: Regional President
PRIMARY FUNCTIONS AND ESSENTIAL RESPONSIBILITIES
Duties and Responsibilities
Initiate and maintain contact – using a mix of communication tools – with key referral sources identified through a data-driven targeting process to increase patient visits that align with market goals
Conduct scheduled face-to-face meetings with targeted referral sources to uncover needs then deliver relevant and useful information specific to each contact – ultimately building a trusting and reliable relationship with that referring source.
Advance each relationship using customized relationship sales strategies to the point of asking for new or additional referral opportunities
Arrange and facilitate introductions of new USHV providers to targeted referral prospects to reinforce clinical expertise
Arrange introductions of USHV’s clinical services, access points and specialists to new providers moving into the service area
Facilitate attendance at educational programs and other opportunities/events to connect USHV providers with the assigned providers
Document each provider encounter including any open requests or needs and the follow-up plan in a database tool that tracks activities, progress, trends and outcomes
Identify growth strategy risks and issues, managing and escalating where appropriate
Communicate any operational issues learned in field visits to operational leadership
Responsible for monitoring, and communicating progress against milestones and KPI deliverables in a timely manner
Collaborate on overall companywide growth tactics and strategic framework and plans to secure new referrals
Assist in the development of annual growth plans for physicians that take into account, market share patterns, patient utilization data and physician practice trends.
Incorporate market intelligence pertinent to new opportunities and relationships.
Continuously adapt strategies and plans to ensure optimal outcomes and “win-win” results for providers and encourage and support internal efforts to create a provider-centric culture
Develop communication and communication strategies to effectively engage stakeholders as and when appropriate
Measure outcomes to enable identification of effective delivery
Communicate trends in service, communications and operations barriers expressed by referral sources that affect ability to develop relationships with referral sources and negatively impact ability to grow USHV’s market brand image and its referrals
Key Working Relationships
All Providers
Community Leaders
Referring Physician Managers and Staff
Market Leadership
Finance/Data Analysts
Marketing
QUALIFICATIONS
Education: Bachelor’s degree preferred
Experience Required :
3+ years of progressive provider engagement/relations experience
Proven history of team collaboration and delivery on objectives
Requirements
Ability to translate business objectives into marketing strategies using data-driven insights and recommendations with strong capability in business case building to help support and champion desire marketing investments.
Ability to develop strategic and tactical initiatives in response to market conditions.
Strong understanding of the health care industry, including physician relationships
Clinical experience a plus
Ability to develop strategic and tactical initiatives in response to market conditions.
Strong understanding of the health care industry, including physician relationships
Clinical experience a plus
USHV is an Equal Opportunity employer and considers all applicants for employment without regard to race, color, religion, ethnicity, creed, sex, age, national origin, citizenship status, disability, pregnancy, marital status, partnership status, sexual orientation, status regarding public assistance, military or veteran status, domestic violence victim status, gender identity and expression, genetic predisposition and carrier status, status as unemployed, political affiliation or any other characteristic protected by law.
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