Associate Director for Digital Data Analytics

6 days ago

Baltimore, United States OneMain Financial Full time

The Associate Director for Digital Data Analytics will act as both the manager of our digital data analytics team as well as oversee our logged-in experience data domain.

This individual will play a key role in monitoring, measuring, reporting and driving improvements in our digital touch points by using data analytics to inform strategic decisions.

They will work within cross-functional teams to create valuable insights into our digital engagement trends, identify key opportunities for enhancement, and help develop business cases and A/B testing plans to execute on those opportunities.

In addition, this role will be responsible for managing and developing the digital data analytics team, fostering a collaborative environment and enhancing the team's overall capabilities and performance.

The ideal candidate is a proactive, creative thinker with strong leadership skills that can leverage data to provide thought leadership across the organization. They must have a deep understanding of digital analytics and customer engagement in the financial service industry and be able to effectively communicate insights that drive business outcomes.

This role is Hybrid. You should be located within a commutable distance to one of our offices located in Baltimore MD, Charlotte NC, Wilmington DE, or Dallas/Fort Worth TX.

Target base salary range is $150k - $180k, which is based on various factors including skills, work experience, and location. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance

Key responsibilities:

  • Data analysis and strategy design: Extract, analyze, and interpret digital customer engagement data from multiple systems to design, recommend, and execute strategies to optimize account management, cross-buy, and self-service capabilities

  • Performance monitoring, reporting, and testing:

    • Develop and manage dashboards and reports that provide real-time insights into customer engagement and digital experience metrics

    • Continuously monitor and evaluate the performance of digital touchpoints and provide actionable recommendations to stakeholders

    • Collaborate with teams to create detailed reports that inform business decisions and track progress toward OKRs

    • Design and implement A/B testing plans to evaluate the impact of changes and refine strategies based on performance

  • Cross-functional collaboration: Collaborate with cross-functional teams (product, marketing, UX design, and more) to create valuable insights into digital engagement trends

  • Insight generation: Identify key opportunities for enhancing the digital experience and help develop business cases to support proposed improvements

  • Insight communication: Effectively summarize and present data-driven insights and results to senior management and stakeholders to inform decision-making and drive strategic initiatives

  • Leadership and development of data analysts: Manage and develop the digital data analytics team, setting up best practices, mentoring team members, and being accountable to the overall team performance

  • Thought leadership and innovation: Provide thought leadership on connecting digital engagement to business outcomes, and help promote a culture of data-driven decision making

Required skills and experience:

  • Educational background: Bachelors degree (Graduate degree preferred) in a quantitative discipline such as Engineering, Statistics, Economics, Computer Science, or a related field

  • Professional experience: 8+ years of data analytics experience in the financial services industry; experience analyzing and measuring digital customer engagement across channels

  • Technical skills: Ability to utilize tools such as SQL, Heap, Python, Snowflake and R to develop, test, and optimize customer segmentation schemes and engagement strategies

  • Performance monitoring: Ability to create custom dashboards for monitoring digital engagement (in Power BI and other tools); Proficiency in using performance monitoring tools, such as Glass Box

  • Leadership skills: Demonstrated experience in managing and developing data analysts or analytics teams

  • Problem-solving: Demonstrated ability to apply a highly analytical approach to complex problems, with a focus on digital engagement and customer experience

  • Communication Skills: Exceptional written and verbal communication skills

  • Project management: Ability to manage multiple priorities, coordinate teams, and meet deadlines effectively

  • Relationship building: Ability to partner with and develop strong relationships across all organizational levels

Who we Are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, weve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, were committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. Theres never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. Thats why weve packed our comprehensive benefits package for full- and some part-timers with:

  • Health and wellbeing options for team members and their dependents

  • Up to 4% matching 401(k)

  • Employee Stock Purchase Plan (10% share discount)

  • Tuition reimbursement

  • Continuing education

  • Bonus eligible

  • Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)

  • Paid holidays (7 days per year, based on start date)

  • Paid volunteer time (3 days per year, prorated based on start date)

  • And more

#LI-DWB

Required Preferred Job Industries
  • Other

  • Associate Director for Digital Data Analytics

    2 weeks ago

    BALTIMORE, United States OneMain Financial Full time

    The Associate Director for Digital Data Analytics will act as both the manager of our digital data analytics team as well as oversee our logged-in experience data domain.This individual will play a key role in monitoring, measuring, reporting and driving improvements in our digital touch points by using data analytics to inform strategic decisions.They will...

  • Associate Director for Digital Data Analytics

    2 weeks ago

    Baltimore, United States OneMain Financial Full time

    The Associate Director for Digital Data Analytics will act as both the manager of our digital data analytics team as well as oversee our logged-in experience data domain.The following information aims to provide potential candidates with a better understanding of the requirements for this role.This individual will play a key role in monitoring, measuring,...

  • Associate Director for Digital Data Analytics

    2 weeks ago

    BALTIMORE, United States OneMain Financial Full time

    The Associate Director for Digital Data Analytics will act as both the manager of our digital data analytics team as well as oversee our logged-in experience data domain.This individual will play a key role in monitoring, measuring, reporting and driving improvements in our digital touch points by using data analytics to inform strategic decisions.They will...

  • Associate Director of Data Products

    4 weeks ago

    Baltimore, Maryland, United States OneMain Financial Full time

    Job Title: Associate Director of Data ProductsWe are seeking a seasoned Associate Director of Data Products to lead our shared data products organization within the digital product division. As a key member of our team, you will be responsible for driving the vision and execution of a scalable data platform and building digital data products that provide key...

  • Digital Analyst

    2 weeks ago

    Baltimore, United States Planet Interactive Full time

    Job DescriptionLocation: 100% RemotePay Rate: Up to $62/hour depending on experienceDuration: ~ 5 MonthsOur evolving Retail client within the sports space, is looking for a Digital Analyst with strong Adobe Analytics experience. This role is currently slated for roughly 5 months and will be 30 hours a week. The Digital Analyst can be 100% remote and must...

  • Data Analyst Associate

    1 month ago

    Baltimore, Maryland, United States Arena Analytics Inc Full time

    About the Role:We are seeking a highly motivated and detail-oriented Client Success Associate to join our team at Arena Analytics Inc. As a key member of our Client Success team, you will play a critical role in ensuring the success of our clients by providing exceptional support and services.Responsibilities:Data Analysis: Assist in analyzing customer data...

  • Associate Director Admissions Operations and Analytics

    4 weeks ago

    Baltimore, Maryland, United States Johns Hopkins University Full time

    Job SummaryThe Johns Hopkins Carey Business School Office of Admissions is seeking a highly skilled and analytical professional to serve as the Associate Director of Admissions Operations and Analytics. This role is responsible for overseeing the day-to-day operations of the admissions process, as well as providing strategic direction and leadership to the...

  • Senior Digital Hardware Design Engineer

    4 weeks ago

    Baltimore, Maryland, United States ShiftCode Analytics Full time

    Job SummaryAs a Digital Hardware Design Engineer at ShiftCode Analytics, you will have a challenging and rewarding opportunity to be a part of our Enterprise-wide digital transformation. This position requires the selected individual to design and develop digital hardware designs that provide innovative solutions to solve challenging requirements for our...

  • Digital Design Specialist

    4 weeks ago

    Baltimore, Maryland, United States Flywheel Digital Full time

    About Flywheel DigitalFlywheel Digital's suite of digital commerce solutions accelerates growth across all major digital marketplaces for the world's leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit.With teams across the Americas, Europe, and APAC, we offer a career with real impact,...

  • Senior Broadband and Digital Equity Data Analyst

    4 weeks ago

    Baltimore, Maryland, United States The Global Excellence Consulting Group Full time

    Job DescriptionWe are seeking a highly skilled Data-Driven Broadband and Digital Equity Specialist to join our team at The Global Excellence Consulting Group. This full-time position will be responsible for serving as the District's clearinghouse for all broadband and digital equity data-related issues.The ideal candidate will have strong analytical and...

  • Director of Relationship Management and Prospect Analytics

    2 months ago

    Baltimore, United States InsideHigherEd Full time

    Development and Alumni Relations (DAR) supports Johns Hopkins' focus on research, teaching and patient care, and its role as a national and global leader in higher education. We create and foster enduring relationships that result in advocacy and philanthropic support for Johns Hopkins University & Medicine”strengthening the institution through...

  • Digital Executive Producer

    6 days ago

    Baltimore, United States Sinclair Broadcast Group Full time

    Fox 45 Baltimore is seeking a dynamic and experienced Digital Executive Producer to oversee the editorial control of our digital platforms, including the Fox 45 website and our accounts on Facebook, Instagram, and TikTok. The ideal candidate will possess in-depth knowledge of different digital platforms and their respective audiences, with a minimum of 5...

  • Digital Marketing Analyst

    1 month ago

    baltimore, United States Warschawski Full time

    Are you looking to gain exposure to a diverse set of global clients, all while working with a dynamic, results-driven, growing team? We are looking for a team member to join our digital marketing team to support our clients’ rapidly-growing need for data analytics.  The ideal candidate will have exceptional communication skills, incredible attention to...

  • Digital Marketing Analyst

    2 months ago

    baltimore, United States Warschawski Full time

    Are you looking to gain exposure to a diverse set of global clients, all while working with a dynamic, results-driven, growing team? We are looking for a team member to join our digital marketing team to support our clients’ rapidly-growing need for data analytics.  The ideal candidate will have exceptional communication skills, incredible attention to...

  • Associate Director of Volunteer Leadership

    4 weeks ago

    Baltimore, Maryland, United States Johns Hopkins University Full time

    At Johns Hopkins University, we are seeking a highly skilled and experienced Associate Director of Volunteer Leadership to join our team in the Krieger School of Arts and Sciences. This role will play a critical part in our fundraising efforts, working closely with our External Affairs team to secure philanthropic support for the school.The Associate...

  • Digital Marketing Analyst

    2 months ago

    Baltimore, United States Warschawski Full time

    Are you looking to gain exposure to a diverse set of global clients, all while working with a dynamic, results-driven, growing team? We are looking for a team member to join our digital marketing team to support our clients’ rapidly-growing need for data analytics.  The ideal candidate will have exceptional communication skills, incredible attention to...

  • Digital Marketing Analyst

    2 months ago

    Baltimore, United States Warschawski Full time

    Are you looking to gain exposure to a diverse set of global clients, all while working with a dynamic, results-driven, growing team? We are looking for a team member to join our digital marketing team to support our clients’ rapidly-growing need for data analytics.  The ideal candidate will have exceptional communication skills, incredible attention to...

  • Sales Director Government Projects

    1 month ago

    Baltimore, United States Reliance Resourcing Ltd Full time

    About the Company:A wellestablished global provider of digital transformation solutions founded in 1999. The company delivers cuttingedge services in Predictive Analytics Digital Experience and Digital Supply Chain Management. With operations spanning over 20 countries across North America the Middle East Far East Africa and Asia the company has become a...

  • Sales Director Government Projects

    2 months ago

    Baltimore, United States Reliance Resourcing Ltd Full time

    About the Company:A wellestablished global provider of digital transformation solutions founded in 1999. The company delivers cuttingedge services in Predictive Analytics Digital Experience and Digital Supply Chain Management. With operations spanning over 20 countries across North America the Middle East Far East Africa and Asia the company has become a...

  • Director of Marketing

    2 weeks ago

    Baltimore, United States HFS Financial Full time

    Marketing DirectorCompany Overview: With over a decade of growth and innovation, HFS is a leading fintech company helping home improvement contractors secure financing options for their clients and directly assisting consumers in funding various home improvement projects. Our mission is rooted in delivering exceptional service and fast, reliable solutions...