General Manager | Ford Wyoming Center

Location : US Oak View Group:

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary:
The General Manager is responsible for the efficient, professional and profitable operation of the assigned venue. In addition to managing the day to day business operations, the General Manager solicits new sources of revenue, both on and off the venue property. Responsible for overall management, promotion, and operation of the facility, including construction, purchasing, policy administration, booking, marketing, finance, food and beverage, box office, advertising, security, production, maintenance, and related operations for an Arena/Complex. This position is responsible for the development, coordination and management of all aspects and strategies for the arena's entertainment events.

This role will pay between $100,000/yr to $150,000/yr plus bonus.

Benefits for FT roles:
Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).

About the Venue:
Formerly the Casper Events Center, the venue was renamed to the Ford Wyoming Center in January 2021. The Center is a 28,000 square foot multi-purpose facility, built high on a hill overlooking the city of Casper, Casper Mountain, and the scenic Platte River Valley. Funded entirely by the City’s portion of an optional 1% sales tax, the venue opened on April 17, 1982. The arena features a horseshoe-shaped seating bowl with 8,000 seats.

The Ford Wyoming Center hosts a variety of different events each year, including concerts, sporting events, family shows, trade shows, competitions, religious services, bull riding competitions, commencement ceremonies, lectures, and political rallies among other corporate and community events. The arena is host to the Wyoming High School Basketball, Volleyball, and Wrestling Tournaments, the Wyoming High School Art Symposium, Wyoming High School Marching Band Competition and Wyoming High School Spirit and Cheer Competition. The venue has been home of the College National Finals Rodeo each June since 2001.

The Ford Wyoming Center is owned by the City of Casper, Wyoming and is proudly managed by OVG360 , a division of Oak View Group.

Responsibilities:

Arrange for and otherwise book Events at the venue, develop and maintain relationships with reputable promoters, local market contacts, agents and talent affiliates to attract concerts, shows, entertainment events, etc.

Administration of specific plans and programs prescribed by corporate directives, to include: HR, Sales and Marketing, quality assurance, energy efficiency, safety/emergency procedures, crowd control and crisis management practices, or other areas as needed.

Generate for client/corporate in a timely manner financial and other reports detailing the arena activities.

Prepare a proposed annual Operating Budget and submit such proposed budget to client/corporate.

Oversee day to day operation, ensuring technical and staff resource needs for all events, oversees plans for allocating those resources, and successfully manages their efficient implementation.

Insure all agreements made regarding the Arena Facility are in compliance with the contract, state and federal law.

Provide final approval for all contracts and agreements.

Attend conferences and trade association meetings.

Other duties and responsibilities as assigned.

Qualifications:

Bachelor’s degree or better from an accredited college or university in Business/Hospitality Management or related field.

Minimum of seven (7) years management experience in an Arena, Convention Center, Hotel or other similar public assembly facility.

The ability to research, develop and maintain relationships with artist agents, artist management as well as local, regional and national promoters.

Proven leadership skills.

Demonstrated knowledge of event solicitation and presentation, public relations, advertising and media relations and event planning, facility operations, budget preparation and personnel management.

Ability to apply conflict resolution and problem-solving skills in a team-oriented environment.

Ability to express ideas clearly through both oral and written communication.

Superior Sales and Marketing skills.

Knowledge of budget preparation and control.

Considerable knowledge of safety regulations and other federal, state or local laws and regulations.

Effectively work under pressure and meet tight deadlines in a fast-paced environment.

Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment.

Ability to make sound business/operations decisions quickly and under pressure.

Ability to speak, read, and write in English.

Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping systems.

Ability to work well in a team-oriented, fast-paced, event-driven environment.

Possess a thorough working knowledge of all existing concessions and premium services locations: geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access.

Possess valid Food Handlers certificate and Alcohol Service Permit if required by state or local government.

Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to OVG and venue concession and premium services operations.

Ability to calculate basic and complex math functions (addition, subtraction, multiplication, division, percentages).

Ability to handle cash accurately and responsibly.

Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality.

Ability to work independently with little direction.

Location : US

Strengthened by our Differences. United to Make a Difference:
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people , improves our service , and raises our excellence . Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer:
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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