Product Manager Senior

1 week ago

Winchester, United States Navy Federal Credit Union Full time
Overview

To partner with cross-functional teams across Navy Federal Credit Union to identify opportunities, refine business outcomes, build new capabilities, and drive product roadmap for our members. Defines what the product features should be and explains why they are needed. Serve as a liaison between key business stakeholders and technology teams to define, develop, communicate, and execute strategic plans for introducing new product initiatives. Own and drive recommendations for the roadmap and refine and prioritize product backlog based on business objectives, member research, competitive dynamics, and data analytics.

Responsibilities

Responsible for defining and supporting product initiatives that help build desirable, feasible, and sustainable products/services that meet member and internal customer needs with minimal oversight
Develops a deep understanding of the division's business objectives, risk tolerance, and member needs in order to proactively identify needs, problems, and solutions based on analyses
Support the end-to-end product development life cycle including ideation, product definition, build/prototyping, design, validation, and delivery
Leads, without formal authority, assigned product features (new or existing) from ideation to enhancements to post-delivery maintenance
Ensures the Portfolio, Program, & Team layers are aligned on outcomes that deliver tangible business value and bridges big picture understanding and tactical needs
Content authority of the program backlog, accountable for feature creation, feature acceptance, prioritization, delivery plans, and overall management
Explores the market, conducting market research on product features to understand end-to-end the current and future member needs
Defines, owns, and communicates the product functions, vision, and roadmap while supporting the architectural runway and works to align roadmaps across workstreams
Solves complex project-related problems of significant impact
Focuses on the agile methodology of delivery by scoping iterative releases, collaborating with and influencing stakeholders to meet business goals
Acts as the voice of the internal team member and advocate for the needs of those stakeholders on their behalf
Builds partnerships and alliances, and manage relationships with partners to drive forward the implementation on all fronts to develop innovative products and services
Enables complex decision making for leaders around product features through clear and concise communication
Develops and implements change management strategies and plans for product features
Develops unprompted new ideas, initiatives, and recommendations that drive continuous improvement
Serves as a business subject matter expert regarding product functions and how they relate to other products and services
Keeps abreast of industry and enterprise wide landscape of applications
Assist team by acting as a thought leader, driving competitive intelligence, analyzing customer insights / data, and building team consensus
Provides guidance, act as skills resource and mentor to less experienced team members

Qualifications

Collaborative attitude and significant experience in being able to work with technology and business partners to ensure efficient and effective delivery
Expertise in being a quick learner with an analytical and flexible thinking style
Strong multi-tasking and the ability to meet deadlines
Excellent ability to communicate effectively (written and oral) and work well on cross-functional teams at all leadership levels
Exposure to leading, training, guiding, and mentoring others
Advanced comfortability with big, undefined problems and the capability to break down problems to find solutions
Experience working in an agile environment and the software development lifecycle
A significantly strong data sense, combined with analytical skills to help make informed recommendations
Demonstrated skill in having a curiosity for learning how technical process flows work
Bachelor's Degree in Business, Management, Computer Science, Information Systems, or a related field
Extensive product experience, with a proven track record of successfully launching or managing products or platforms
3+ years of experience in product management or related roles

Desired Qualifications

Knowledge of the financial services environment and Navy Federal's operations, policies, and procedures
Master's Degree in Business, Management, Computer Science, Information Systems, or a related field, or the equivalent combination of experience, education, and training

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Lane Vienna, Virginia Heritage Oaks Dr. Pensacola, FL Security Drive Winchester, VA 22602

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

• Best Companies for Latinos to Work for 2024

• Computerworld Best Places to Work in IT

• Forbes 2024 America's Best Large Employers

• Forbes 2023 The Best Employers for New Grads

• Fortune Best Workplaces for Millennials 2023

• Fortune Best Workplaces for Women 2023

• Fortune 100 Best Companies to Work For 2024

• Military Times 2023 Best for Vets Employers

• Newsweek Most Loved Workplaces

• Ripplematch Campus Forward Award - Excellence in Early Career Hiring

• Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

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